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Toyota on the Trail

4.3
  • Car Dealers
  • Edmonton, AB

About this business

AutomotiveCar Dealers

Location details

5210 Calgary Trail NW, Edmonton, AB, T6H 4J8, Canada

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 4:00 p.m.
4.37,144 reviews
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Unhappyclient's profile image
Unhappyclient 
5 years ago

Do not buy from Toyota on the Trail! They sold us a used vehicle, only 4 years old, with broken air conditioning and 3 exhaust leaks, costing us extra money. They lied to us about the condition of the vehicle and were very difficult to deal with 

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Paulo 
5 years ago

ALL IN PRICING IS THE LAW IN ALBERTA.That means when an ALL IN PRICING IS THE LAW IN ALBERTA. That means when an AMVIC-licensed seller advertises the price of a vehicle it must include ALL fees and charges the seller intends to charge. The only fee that can be added to the advertised price is GST and any costs associated with financing. But seems these dealership doesnt follow the law. Added Anti theft fee, documentation and admin fee on their deal with me. When I mention the Law, they just dont mind and stop entertaining me... read more

Accp's profile image
Accp 
5 years ago

Most shady Toyota dealer in Alberta/ Canada. Avoid at all cost for sure!! Don't go to them, thay have worst customer service anh they will trick on you. 

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Sammy 
5 years ago

I went there for first for oil change, they don't put sticker on my car for next service and washed my car in -10 and park outside my door rubbers and gas tank cover got Frozen, when I complain about this to their supervisor, NIGEL told me TWICE "Don't come back to our place again if you have any concern like this" 

Dusty's profile image
Dusty 
5 years ago

if you like being RIPPED OFF, then this is a great choice, bought a used truck for 17000,put over 15000 in repairs in the first 2 mos,dealership's response was that I should have bought new,my mechanic said the vehicle should have never been allowed to leave the lot,wouldn't recommend this dealership to anyone 

chevydually85's profile image
chevydually85 
5 years ago

Dont waste your time. Let both u and the sales guy play the game. Want u to talk to finance. Lol we all know what happens there add a year of payments fake add on time to stop the gimmick people will buy from honest people. 

Melissabeaudoin89's profile image
Melissabeaudoin89 
5 years ago

BUYER BEWARE!!This is a very terrible dealership, they BUYER BEWARE!! This is a very terrible dealership, they are complete con artist that steal your deposit after not meeting the conditions of the agreement. They have kept my 1000$ Deposit because they jumped the gun and went ahead and installed accessories onto a vehicle I NEVER signed any purchase agreement on nor did they meet any requirement asides from the accessories. I asked for 295$ bi weekly payments with a 0$ they wanted 7500$ down payment and when I walked away ... read more

edapol2007's profile image
edapol2007 
5 years ago

Shady! The purchase amount was previously agreed upon with Raymond Alagar and Karlanfo White. Alexa Wasyliw, the senior finance, changed the terms and the total amount of the car, so my family was pressured that eventually made us decide to a much higher price and an additional one year of the term. We are NOT happy of the treatment we got! I'm encouraging prospective buyers to be always on guard with this dealership. 

Maryrose.leonida's profile image
Maryrose.leonida 
5 years ago

These guys are scam specially when it comes to first time buyers. Olga Gavrilov did financing of my vehicle and deceived us by adding extra $6000 of package that I never agreed to. She never explained anything about extra options and tricked me by adding them after I already signed It. I went back to the dealership to get it fixed and no one wanted to help. Sales manager did not even admit that they should have explained better. These guys knew they tricked me and did not want to help. DO NOT TRUST THESE GUYS AND DOUBLE CHEC... read more

Frequently asked questions about Toyota on the Trail

How is Toyota on the Trail rated?

Toyota on the Trail has a 4.3 star rating with 7,144 reviews. 

When is Toyota on the Trail open?

Toyota on the Trail is closed now. It will open at 9:00 a.m.