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Toyota on the Trail
- Car Dealers
- Edmonton, AB
About this business
Location details
5210 Calgary Trail NW, Edmonton, AB, T6H 4J8, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
I bought a Ford Escape 2017 about 10 months ago and since then I have been through xxxx. I found out that they put more than $ 6000 on top of my loan from the bank. The loan statement from the bank says $ 25000, but their financial dept some how let me signed $32000. The bank said, whatever on the top is for them. In just 6months the AC stopped working. The cost to fix it was $2000, because it had a leak. They reassured me that it has passed the inspection and won't give me any hustle for any time sooner. I also took it twic... read more
My worst experience to buy Toyota product. Sales people does not know The difference between hybrid and regular highlander. Read properly, they will be very nice just to take your signature for sales.
Worse car dealer I have ever been to. We were trying to buy a new Rav 4 and not once did any salesperson acknowledge that were were even in there. Everyone just walked by us. Nobody even looked at us or say anything and it wasn't even that busy at all. The only reason why we went here was it was close to home. Went and bought from another dealer and they were awesome to deal with.
Made a deal and put down a $1000 deposit for a vehicle that's not available yet for at least another couple more weeks. We were aware and signed. But we found one somewhere else that's available right away and so we cancelled. We were hoping they'd consider returning our deposit for the reason of the vehicle not being available. But they won't. It's not like it's one that they're shipping for us. There were no deliveries because of the BC fire. It was our first experience with toyota. It'll be our last at toyota on the trail... read more
I do not recommend this dealership anyone. About 15-20 days ago I wanted to purchase used Nissan Altima but the supervisor of the dealership refused to sell it to me. I offered cash, money order or check but they told that it is possible to purchase used vehicles only with financing type of payment. want to tell that the product advisor Rodel tried to help me but nothing happen. In this way they are trying to get extra money from the customer. I think that it suppose to be the freedom of the customer"s choice of payment, som... read more
Dealt with the guy by the name of Nolan.. super pushy Dealt with the guy by the name of Nolan.. super pushy and wanted us to sign papers before we even made a decision. He made my family feel uncomfortable with his sales tactics; and the way he would stare at us for intimidation blankly for seconds after we didnt agree with his offers again made us uncomfortable, and we felt he was going to attack us after staring at us. Nolan, we are not going to sign anything, or promise you anything without making sure it is the RIGHT dec... read more
Buying your very first brand new car should leave you feeling good.....NOT after dealing with their finance department.. Excitement clouded my judgment and they smelled that. All the extra fees and costs added weren’t really asked if you wanted them. But I was told I wouldn’t get approved for the loan if I didn’t get them. Then I realized something was off, contact the finance lady and she never replied back to me. Then I got busy with critical deadlines at work, got covid, but all this time been thinking about I should look... read more
Toyota on the Trail is biggest liers including finance department and sales department.I bought toyota care extension and inside dirty painting protection for $900 last year. The finance advisor whose name is Samantha told me that including winter tire swap and inside dirty cleaning for free. When I came for season tires swap, they said it is not free. I was trying to talk to finance advisor and they said that she is gone and the sales said he can not do anything even though he asked the finance advisor before and the financ... read more
Con artists. Toyota on the Trail sold us a newer pre-owned Tacoma. Because of circumstance, we were heading out on holidays the next day. On our first day of holidays, we noticed the truck had power issues. Within a week, it had taken 2 tries to start multiple times. This trouble continued and immediately when we got back from holidays we drove the 6 hours to Edmonton to get it sorted. They cleared the codes and said they couldn’t find the problem. The trouble continued and became more consistent. 4 visits to our local deale... read more
Frequently asked questions about Toyota on the Trail
How is Toyota on the Trail rated?
Toyota on the Trail has a 4.3 star rating with 7,144 reviews.
When is Toyota on the Trail open?
Toyota on the Trail is closed now. It will open at 9:00 a.m.