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Lexus On The Park
- Car Dealers
- Toronto, ON
About this business
Location details
1075 Leslie St, Toronto, ON, M3C 2J7, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Excellent, honest and quality work. Brian and his team Excellent, honest and quality work. Brian and his team looked after me on my last visit. Brian and his team of professionals resolved my vehicles issues. I would highly recommend Lexus on the park for servicing your Lexus, you may pay a little more but your vehicle show it in dividends though performance
Business response:
Thank you for a great review. We make sure loyal clients like you will get quality service. Alistair Baxter General Manager
I am writing to you today after having purchased a used Lexus RX350 from your dealership on Eglinton this week to give you some positive feedback on the sales rep I dealt with…, Benjamin (Solayman Momoyez-Primosaie). As someone who has managed many sales people over the course of my career, albeit in the computer software business…, I respect the work of a good sales professional when I encounter it and I also appreciate getting positive feedback on my own team. My experience with Ben was one of quality, class and profession... read more
Business response:
Thanks for taking time to write a review. We are happy that you are satisfied with our service. Alistair Baxter General manager
I brought my Lexus in for a tune-up and to fix a recall issue. Great service, courtesy car was ready - you were ready for me! Great and thanks! I had forgotten what time the appointment was booked for and called around 7:30 only to find out I was supposed to be there at 7:00. I'm never late, I've been in business for 30 years - never late. Always at the airport 3 hours before my scheduled flight, (international(, 2 hours (local). But even though I was late (I did apologize) I was still taken in right away. Picked up my car, ... read more
Business response:
Thanks for writing a review. We will make sure that we will always give you good service. Alistair Baxter General manager
Very friendly, courteous , professional, knowledgable, easy to deal with staff, esp. Benjamin, salesperson and Sean, manager. I have been searching for a Lexus for some time and as much as I like the make I can not same the same about dealerships! I have visited quite a few in the GTA area and it seemed to me that they were not interested in selling the car to me, eg. Showed me the car, said...I be back....never came back! Then I visited Lexus on the Park and it was not during my first visit that I finally decided to spend m... read more
Business response:
Thank you for taking time to write a review. Here at Lexus on the Park, we make sure that our customers are always happy and satisfied. Alistair Baxter General manager
This dealer is a unethical Burned me on used Rx350 and low balled me on buyback look else where
There seems to be a major internal communication issue within the dealership. I contacted the dealership attempting to purchase a vehicle listed on their web interface. As I would be travelling 5 hours to test drive and finalize the deal the first question I asked was "is this vehicle available ?". I was assured it was. Working with sales consultant Desmond Liu we discussed pricing and the fact that this would be a simple cash purchase. I then agreed to travel to the dealership working within the sales consultants' schedule ... read more
Business response:
Hello, Thank you for sharing your review with us. Your satisfaction means a lot to us and we would sincerely appreciate the chance to discuss your feedback regarding your experience while inquiring about a vehicle with our Sales Team. Can you please email us with your preferred contact information? Best, Lexus on the Park pnghiep@toyotaonthepark.ca
Used to be a pleasant experience parting with your money to get car serviced here. Pandemic measures are to be expected. The overall experience has deteriorated significantly. What should take an hour, takes 4. They call you by your last name. People aren’t cattle. Will go to a neighborhood auto shop for oil changes in future.
Try to avoid this dealership. Unpleasant experience from Ricky Lam, he was ok prior to selling me my Lexus but terrible after-service. Calls were not returned and very hard to get a hold of. When I was at the dealership for servicing and I was able to get him in person to ask him a few questions. He left mid-conversation to talk to other potential customers and did not return. I waited 30 mins for him but he ended up having lunch after the potential customer and did not notify me. I would not recommend him to anyone.
Business response:
Good Morning My name is John De Sousa one of the Sales Manager's here at Lexus On The Park . What number can i reach you on ?.
Horrible Sales Rep Extremely disappointed with the sales rep and work ethics, upon discovering my budge bluntly refused to entertain me or work with me. Also informed that the dealer will not let me even test out the vehicle as he thinks I won't be able to afford it.
Business response:
HI my name is John De Sousa can you call me at 416-391-8801 please when you have a moment
Frequently asked questions about Lexus On The Park
How is Lexus On The Park rated?
Lexus On The Park has a 4.7 star rating with 3,518 reviews.
When is Lexus On The Park open?
Lexus On The Park is closed now. It will open at 9:00 a.m.