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Lexus of London

4.9
  • Car Dealers
  • London, ON

About this business

AutomotiveCar Dealers

Location details

1065 Wharncliffe Rd S, London, ON, N6L 1J9, Canada

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.95,040 reviews
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Happy Customer's profile image
Happy Customer 
9 years ago

Happy Customer I love the car I ordered, the service was excellent, thanks to John and Sean, received a splendid price. Waiting impatiently for my new car200nx Lexus. 

Business response:

Hi there, thank you for taking the time to write us areview. Feedback from customers like yourself is important to Lexus of London as it lets us know how we are performing, and we are glad to hear about your experience. If there is anything else we can assist you with, please don't hesitate to get in touch. 

Zyh19971021's profile image
Zyh19971021 
9 years ago

Excellent Service Jack is a patient , thoughtful and enthusiastic agent . Even though I have got a lot of exceptional problems during my purchase , he never complained about any single one of them . I wrote this review to show him my gratitude and respect. 

Business response:

Hi there, Thank you for yourreview. Lexus of London relies on feedback from customers like yourself as it let's us know how we are performing, and we truly appreciate you taking the time to let us know about your experience. We hope to see you back again in the future for service appointments. 

Mayoora Siva's profile image
Mayoora Siva 
9 years ago

Top-notch dealership! I've recommended this dealership to all my friends and family. I had previously owned a Lexus RX as well and always loved the customer service from all the Lexus dealerships that i took my vehicle to be serviced, but this dealership really stood out. Long story short, they did everything they could to try to ensure that i was able to leave with the vehicle the same day of purchase to go back to Quebec. Customer service is on point! Thank you to everyone who helped and especially Stacey and Joe! 

Business response:

Hi Mayoora, thank you for leaving us areview. Lexus of London relies on feedback from customers like yourself to understand how we are performing and we appreciate you taking the time to let us know about your experience. We hope to see you back at our dealership again for future service appointments. 

RX 350 Owner's profile image
RX 350 Owner 
9 years ago

Top knotch! Lexus of London is without a question the best car dealer I have ever dealt with. Beyond the RX350 I own and it simply being even more of the vehicle I expected, their service department is absolutely unbelievable. They just do everything right. Certainly if you want a great product you have to consider Lexus but also know you will not find a better service department than that at Lexus of London. 

Business response:

Hi there, thank you for taking the time to write us areview. Feedback from customers like yourself is important to Lexus of London as it lets us know how we are performing, and we are glad to hear about your experience. If there is anything else we can assist you with, please don't hesitate to get in touch. 

Rx350's profile image
Rx350 
9 years ago

Very friendly and helpful Everyone at Lexus of London is very helpful and go out of there way to make you comfortable and happy with your service . Very knowledgeable and answer all your questions. 

Business response:

Hi there, Thank you for yourreview. Lexus of London relies on feedback from customers like yourself as it let's us know how we are performing, and we truly appreciate you taking the time to let us know about your experience. We hope to see you back again in the future for service appointments. 

Tony Bian's profile image
Tony Bian 
9 years ago

Greatest experience Sue is very nice and friendly. She explains everything clearly and takes care of customers. She had also been passion in the entire process. Recommend! 

Business response:

Hi Tony, Thank you for yourreview. Lexus of London relies on feedback from customers like yourself as it let's us know how we are performing, and we truly appreciate you taking the time to let us know about your experience. We hope to see you back again in the future for service appointments. 

Susie & Mike's profile image
Susie & Mike 
9 years ago

We LOVE Lexus of London!!! My husband and I recently leased our third Lexus from this dealership and from start to finish each experience surpasses anything we have experienced from other luxury brand dealerships. In particular, Sue Vincent has been professional, attentive, and very easy to do business with. Sue and Lexus of London have set the standard very high for customer friendly service. We look forward to our continued vehicle partnerships. Well Done!! 

Business response:

Hi Susie & Mike, Thank you for yourreview. Lexus of London relies on feedback from customers like yourself as it let's us know how we are performing, and we truly appreciate you taking the time to let us know about your experience. We hope to see you back again in the future for service appointments. 

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Jordan & Kathy 
9 years ago

Rick Watson and Teagan McComb Rick Watson was fantastic and helped us with the decision on the model and features. Teagan gave us the user training and she is excellent and very pleasant and has a bright future. We bought the RX450h 2016 model. 

Business response:

Hi Jordan, Thank you for yourreview. Lexus of London relies on feedback from customers like yourself as it let's us know how we are performing, and we truly appreciate you taking the time to let us know about your experience. We hope to see you back again in the future for service appointments. 

Newtolexus's profile image
Newtolexus 
9 years ago

Great Team Everyone we interacted with worked efficiently together to provide a smooth and informative experience. All my questions were answered thoroughly and I am very happy with the vehicle I ended up with. 

Business response:

Hi there, Thank you for yourreview. Lexus of London relies on feedback from customers like yourself as it let's us know how we are performing, and we truly appreciate you taking the time to let us know about your experience. We hope to see you back again in the future for service appointments. 

Frequently asked questions about Lexus of London

How is Lexus of London rated?

Lexus of London has a 4.9 star rating with 5,040 reviews. 

When is Lexus of London open?

Lexus of London is open now. It will close at 6:00 p.m.