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Lexus of London

4.9
  • Car Dealers
  • London, ON

About this business

AutomotiveCar Dealers

Location details

1065 Wharncliffe Rd S, London, ON, N6L 1J9, Canada

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.95,040 reviews
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bstrano's profile image
bstrano 
9 years ago

Great Service!! As always I was provide excellent service and value,From the time I made the appointment until picking the car up I was treated professionally by Karen,John and Chris. 

Business response:

Hi there, thank you for leaving us areview. Lexus of London relies on feedback from customers like yourself to understand how we are performing and we appreciate you taking the time to let us know about your experience. We hope to see you back at our dealership again for future service appointments. 

drtimhill's profile image
drtimhill 
9 years ago

Dr. HIll Review I bring my cars in to the Lexus of London dealership (this is my 3rd Lexus) and before I brought them in to Toyota Town (they were all Toyotas.) Every time I'm greeted and the work gets done in a timely and friendly manner. 

Business response:

Hi Tim, Thank you for yourreview. Lexus of London relies on feedback from customers like yourself as it let's us know how we are performing, and we truly appreciate you taking the time to let us know about your experience. We hope to see you back again in the future for service appointments. 

Lexus2013's profile image
Lexus2013 
9 years ago

Service Living over an hour away from the dealership, they provide a loaner, then when they needed to keep my car overnight, delivered my car to me the next day. Great service. 

Business response:

Hi there, thank you for taking the time to write us areview. Feedback from customers like yourself is important to Lexus of London as it lets us know how we are performing, and we are glad to hear about your experience. If there is anything else we can assist you with, please don't hesitate to get in touch. 

Janis Hassan's profile image
Janis Hassan 
9 years ago

Geeat service from Karen and Adam in service department. Needed new snow tires and both couldn't have been more accommodating. Very friendly. Was very painful, as I didn't realize I needed new ones. They both made the experience less painful. Love going there. Janis Hassan 

dp's profile image
dp 
9 years ago

I received great service from Romeo Nissan. I received great service from Romeo in the service department last Thursday September 13 . I brought my Lexus RX 350 in for a repair and it was completed in a efficient and prompt manner. I receive excellent and quick service whenever I bring in my Lexus RX 350 to Lexus of London.. Thanks for the excellent service Romeo. 

Business response:

Hi three, thank you for taking the time to write us areview. Feedback from customers like yourself is important to Lexus of London as it lets us know how we are performing, and we are glad to hear about your experience. If there is anything else we can assist you with, please don't hesitate to get in touch. 

Janis Hassan's profile image
Janis Hassan 
9 years ago

Rick Watson in sales was very personable and helpful. Rick really knew his facts and when he didn't, found out. Was given a loaner car when I was having service done and fell in love with. Talked to Rick to get some numbers, and he couldn't have been nicer to me. NO PRESSURE at all. Am considering it. It will be very hard decision, as I am in love with my 1998 Lexus. Janis Hassan 

Business response:

Hi Janis, Thank you for yourreview. Lexus of London relies on feedback from customers like yourself as it let's us know how we are performing, and we truly appreciate you taking the time to let us know about your experience. We hope to see you back again in the future for service appointments. 

Neil626's profile image
Neil626 
9 years ago

3rd Lexus I would highly recommend Tom Hiscott and Lexus of London if you're in the market for a new or gently -used vehicle. I recently purchased my third vehicle from Tom and the dealership and I continue to be impressed by their genuine interest in their customers. Their focus on customer service should be the benchmark for comparing other dealerships. 

Business response:

Hi Neil, Thank you for yourreview. Lexus of London relies on feedback from customers like yourself as it let's us know how we are performing, and we truly appreciate you taking the time to let us know about your experience. We hope to see you back again in the future for service appointments. 

Randy38's profile image
Randy38 
9 years ago

Service Review I brought my ES 350 in for Service on Sept 19/16. Karen greeted me by name and provided a loaner for me while servicing was completed. The car was ready before the anticipated time and for less than the original estimate. We are pleased with our purchase of this car and have received excellent service since the original purchase in 2010. We would definitely recommend the dealership for sales and service. 

Business response:

Hi Randy, thank you for leaving us areview. Lexus of London relies on feedback from customers like yourself to understand how we are performing and we appreciate you taking the time to let us know about your experience. We hope to see you back at our dealership again for future service appointments. 

HatMaker604's profile image
HatMaker604 
9 years ago

Excellent Buying Experience And Great Customer Service I have been looking for a specific car here in Vancouver in a certain colour and option package since March 2016. I even had 2 local Lexus dealership to give me a call when that specific car came in on a lease return or trade in and I follow up with the same 2 salesman every other week to see if there was anything in the pipeline. After about 4 months, I decided to search the pre-owned inventory of all the Lexus Dealerships Canada wide and found what I was looking for at... read more

Business response:

Hi there, thank you for taking the time to write us areview. Feedback from customers like yourself is important to Lexus of London as it lets us know how we are performing, and we are glad to hear about your experience. If there is anything else we can assist you with, please don't hesitate to get in touch. 

Frequently asked questions about Lexus of London

How is Lexus of London rated?

Lexus of London has a 4.9 star rating with 5,040 reviews. 

When is Lexus of London open?

Lexus of London is open now. It will close at 6:00 p.m.