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Lexus of London

4.9
  • Car Dealers
  • London, ON

About this business

AutomotiveCar Dealers

Location details

1065 Wharncliffe Rd S, London, ON, N6L 1J9, Canada

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.95,040 reviews
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tangmiao0's profile image
tangmiao0 
9 years ago

great experience with Jack Ji at Lexus of London Jack Ji is one of the best salesmen we ever met. He helped us not only by using his professional aknowlages, but also with his friendly attitude. He really solved many problems we had during the process. He is THE salesmen I will recommend to anyone who has interest of Lexus. And I will personally guarantee that the experience will be 100% enjoyable. 

Business response:

Hi there, Thank you for yourreview. Lexus of London relies on feedback from customers like yourself as it let's us know how we are performing, and we truly appreciate you taking the time to let us know about your experience. We hope to see you back again in the future for service appointments. 

NikaLexus's profile image
NikaLexus 
9 years ago

Sue Vincent embodies Lexus' ideals Sue is a wonderful, professional individual who listened to our needs for a car that would suit our family and was able to find a perfect car that fit our budget perfectly. Her warmth and personality made our experience very enjoyable and we felt a part of the Lexus family. We are thrilled to belong to the Lexus family thanks to Sue Vincent. We definitely recommend her to anyone who visits Lexus to help them get the perfect car. 

Business response:

Hi Nika, Thank you for yourreview. Lexus of London relies on feedback from customers like yourself as it let's us know how we are performing, and we truly appreciate you taking the time to let us know about your experience. We hope to see you back again in the future for service appointments. 

zoe's profile image
zoe 
9 years ago

Excellent experience and good services with Jack Ji Jack Ji is the best salesmen i have ever met before. He is really respectful and helpful. Jack Ji answered all the concerns that i have. He is reliable because he stood by my position and pick the most adaptive car for me. 

Business response:

Hi Zoe, Thank you for yourreview. Lexus of London relies on feedback from customers like yourself as it let's us know how we are performing, and we truly appreciate you taking the time to let us know about your experience. We hope to see you back again in the future for service appointments. 

Donna's profile image
Donna 
9 years ago

Last minute oil change My Lexus needed an oil change without my making a previous appointment. Jason looked after my service efficiently and graciously and got me in and out within my time line. Thank you Jason for looking after my last minute request. I would highly recommend the service team at Lexus of London. I have always received excellent service and consideration. 

Business response:

Hi Donna, Thank you for yourreview. Lexus of London relies on feedback from customers like yourself as it let's us know how we are performing, and we truly appreciate you taking the time to let us know about your experience. We hope to see you back again in the future for service appointments. 

pj RC's profile image
pj RC 
9 years ago

Very Happy Purhcaser of Four Lexus Vehicles from Stephanie Two days ago we traded in our RX for a new 2017 RX350 Lexus. We also have a RC 350. From the day of the first purchase with Stephanie Shearsby's help, Lexus of London has been a friendly and very efficient and helpful dealership. The staff makes you feel very welcome when you go in and their service department is outstanding. Stephanie is excellent at her job and helps make the purchase of a new Lexus less stressful than it might be. In addition I would like to compl... read more

Business response:

Hi PJ, Thank you for yourreview. Lexus of London relies on feedback from customers like yourself as it let's us know how we are performing, and we truly appreciate you taking the time to let us know about your experience. We hope to see you back again in the future for service appointments. 

Robert Sinnaeve's profile image
Robert Sinnaeve 
9 years ago

Follow up service Had a small issue that was addressed in this service All seems to be fine. Very easy to work with everyone. One reason we returned 

Business response:

Hi Robert, Thank you for yourreview. Lexus of London relies on feedback from customers like yourself as it let's us know how we are performing, and we truly appreciate you taking the time to let us know about your experience. We hope to see you back again in the future for service appointments. 

Bill's profile image
Bill 
9 years ago

Very courteous and very capable service. My car needed a major repair. This was handled very expeditiously. Shortly after the repair was completed I traveled several thousand kilometers without a hitch and with increasing confidence in the competence of the service team at Lexus of London. I would not hesitate to recommend them. Jason Janusz and the chief technician were terrific. 

Business response:

Hi Bill, Thank you for yourreview. Lexus of London relies on feedback from customers like yourself as it let's us know how we are performing, and we truly appreciate you taking the time to let us know about your experience. We hope to see you back again in the future for service appointments. 

Marjie's profile image
Marjie 
9 years ago

Sue was awesome,,, Sue was awesome from start to finish,,,,would recommend her in a minute,,,she is very knowledgeable in all aspects of her job!! Thanks again Sue,,, Marjie 

Business response:

Hi Marjie, Thank you for yourreview. Lexus of London relies on feedback from customers like yourself as it let's us know how we are performing, and we truly appreciate you taking the time to let us know about your experience. We hope to see you back again in the future for service appointments. 

June252959's profile image
June252959 
9 years ago

Been a customer here several years, they are great Very happy with Lexus if London , great service, cost is always what they say. I am very happy with this dealership, service and my vehicle 

Business response:

Hi June, Thank you for yourreview. Lexus of London relies on feedback from customers like yourself as it let's us know how we are performing, and we truly appreciate you taking the time to let us know about your experience. We hope to see you back again in the future for service appointments. 

Frequently asked questions about Lexus of London

How is Lexus of London rated?

Lexus of London has a 4.9 star rating with 5,040 reviews. 

When is Lexus of London open?

Lexus of London is open now. It will close at 6:00 p.m.