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Lexus of London

4.9
  • Car Dealers
  • London, ON

About this business

AutomotiveCar Dealers

Location details

1065 Wharncliffe Rd S, London, ON, N6L 1J9, Canada

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.95,040 reviews
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lexus lady's profile image
lexus lady 
9 years ago

Met all my needs I had my vehicle in for a regular service when it was found that I needed all new brake pads and rotors . I had errands to run in London and Karen in service arranged a loaner car for me at no charge. I also needed to be home in St. Marys by 4pm. I had a call at 3pm on my cell phone that the car was ready and washed. My car was serviced, my errands were run, and I had my new brakes installed. I was home by 4pm. Thank-you ! The service was friendly and professional and I was well taken care of.. Jean Hutton. 

Business response:

Hi there, thank you for taking the time to write us areview. Feedback from customers like yourself is important to Lexus of London as it lets us know how we are performing, and we are glad to hear about your experience. If there is anything else we can assist you with, please don't hesitate to get in touch. 

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px_xiang 
9 years ago

Nice car! Great people! People in Lexus of London are nice and professional, especially Jack Ji and his assistant Nicky. They are very patient and helped us to find a great used Lexus SUV. The car is extremely clean and in great condition. They explained how to use the car properly and answered all our questions. I highly recommend buying car/SUV from them. 

Business response:

Hi there, Thank you for yourreview. Lexus of London relies on feedback from customers like yourself as it let's us know how we are performing, and we truly appreciate you taking the time to let us know about your experience. We hope to see you back again in the future for service appointments. 

Dnelie's profile image
Dnelie 
9 years ago

Always professional and prompt It's a pleasure dealing with the service team at Lexus of London. They are always very prompt, friendly and professional. Only necessary service is performed on my vehicle each visit. 

Business response:

Hi there, thank you for leaving us areview. Lexus of London relies on feedback from customers like yourself to understand how we are performing and we appreciate you taking the time to let us know about your experience. We hope to see you back at our dealership again for future service appointments. 

nicktheman's profile image
nicktheman 
9 years ago

bought a new 2010 bmw 328i xdrive Rick Watson was recommended by a family friend! he knew lots about the car and its functions even though it was not a Lexus! it made me comfortable knowing that he was are sales man. he provided us with the vehicle his and almost any info you could think about it, like previous owners and its recent services that were done. I would recommend Rick Watson to anyone thinking of purchasing a vehicle at Lexus of London. 

Business response:

Hi Nick, thank you for taking the time to write us areview. Feedback from customers like yourself is important to Lexus of London as it lets us know how we are performing, and we are glad to hear about your experience. If there is anything else we can assist you with, please don't hesitate to get in touch. 

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NSX Dan 
9 years ago

Building brand loyalty with excellent service and products. I would like to thank Sue Vincent for her patience and help searching for an RX350. She is a class act with no pressure tactics or games. She is very friendly, considerate and saved me a lot of time with her experience and knowledge of the brand. It is my first Lexus and definitely not my last. I look forward to dealing with her and Lexus of London again in the future. 

Business response:

Hi Dan, thank you for leaving us areview. Lexus of London relies on feedback from customers like yourself to understand how we are performing and we appreciate you taking the time to let us know about your experience. We hope to see you back at our dealership again for future service appointments. 

dick05's profile image
dick05 
9 years ago

exceptional service servicing our vehicles at Lexus of London is nothing but awesome from the moment we step in the building to the time we leave, all staff are friendly, knowlegable and helpful 

Business response:

Hi there, thank you for taking the time to write us areview. Feedback from customers like yourself is important to Lexus of London as it lets us know how we are performing, and we are glad to hear about your experience. If there is anything else we can assist you with, please don't hesitate to get in touch. 

Hayes4850's profile image
Hayes4850 
9 years ago

Rick Watson - first class Just like the vehicles you sell I must say Rick Watson was first class all the way. From the initial first phone call to the time I pulled away in my new NX Rick was kind and courteous and was able to answer my many questions and never did I feel pressure to buy. Would I recommend Rick Watson and Lexus Of London? I have and will continue to do just that! 

Business response:

Hi there, Thank you for yourreview. Lexus of London relies on feedback from customers like yourself as it let's us know how we are performing, and we truly appreciate you taking the time to let us know about your experience. We hope to see you back again in the future for service appointments. 

amywang's profile image
amywang 
9 years ago

excellent dealer! this is my first car and jeck is very good!He is prudentially and in patience. He and his assistant help me a lot! Tihs is a nice experience! 

Business response:

Hi amy, thank you for leaving us areview. Lexus of London relies on feedback from customers like yourself to understand how we are performing and we appreciate you taking the time to let us know about your experience. We hope to see you back at our dealership again for future service appointments. 

Jimbo james's profile image
Jimbo james 
9 years ago

Top Notch My recent experience with buying a car at Lexus was Top Notch. I was pleased with the knowledge, courtesy, and experience shown by Sue Vincent. The pleasant feelings remain after dealing at Lexus. James Hendry 

Business response:

Hi Jimbo, Thank you for yourreview. Lexus of London relies on feedback from customers like yourself as it let's us know how we are performing, and we truly appreciate you taking the time to let us know about your experience. We hope to see you back again in the future for service appointments. 

Frequently asked questions about Lexus of London

How is Lexus of London rated?

Lexus of London has a 4.9 star rating with 5,040 reviews. 

When is Lexus of London open?

Lexus of London is open now. It will close at 6:00 p.m.