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Whitby Toyota
- Car Dealers
- Whitby, ON
About this business
Location details
1025 Dundas St W, Whitby, ON, L1P 1Z1, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
they dont really care about you Chris the manager just brushes you off waste of time they dont like people that know their stuff and they cant scam.
Tried to email Andrew asking for a quote and he told me they aren't taking orders for that vehicle and I should go to another dealer.
The service department had my car for 3 hrs. Didn’t clean it at all!
My mother visited Whitby Toyota for a Toyota Corolla last night. I had called ahead to inquire about a Corolla Hatchback availability and was told the one listed online is not for sale. Back to my mother's visit, Tony was less than helpful did not offer my mom and her husband to test drive the Corolla sedan they looked at. They had to ask to, but was very quick to rush the sales process and ask for their business. Tony failed to build value of the car and the dealership it self. As a former sales person, this is backwards de... read more
It’s not the car service but inadequate Covid seating for those who wish to remain waiting outside, as a 70 yr old I almost passed out after an hour and a half standing outside, I even asked for a chair and was told they are in storage . …..
Dealt with customer in too much of a legalistic manner instead of a customer relationship.
Very expensive and they don't offer even a basic car wash after you have soent 100s of Dollars
Dishonest, untrained technicians, unnecessary parts and labour, no business ethics , operating under a license to robe Innocent customers
Business response:
Dear Mr. Polani, thank you for taking the time to write us a review, we truly appreciate it. Looking at our records of your service, we have documentations that clearly indicates your acknowledgement and consent for the work that was performed on your vehicle, it also clearly states the additional work that is required which you declined at the time. Please understand sir that we can only perform the work that you authorize, in this case we were very clear on the additional work and explained the potential problem that will ... read more
Will is very unprofessional with extremely poor customer service. My local Peel dealer advised me to check out the new 2022 Tacoma from Whitby Toyota before placing a factory order. Will turned me down saying they only deal with Durham residents. Not sure how this type of customer service helps the Toyota brand or the dealership business model as a whole. Furthermore I am surprised that the management team at Toyota Whitby found it appropriate to place Will in a customer facing position.
Frequently asked questions about Whitby Toyota
How is Whitby Toyota rated?
Whitby Toyota has a 4.6 star rating with 7,515 reviews.
When is Whitby Toyota open?
Whitby Toyota is open now. It will close at 8:00 p.m.