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South Pointe Toyota
- Car Dealers
- Calgary, AB
About this business
Location details
11500 35 St SE, Calgary, AB, T2Z 3W4, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Not trustworthy, poor service and unreliable I bought a used Tundra with only 72,000 kms on it and immediately drove to Ontario with the truck. A little less than a month and under 10,00kms later, it needs a new engine. South Pointe wouldn't return my calls and it took weeks to actually get in touch with someone. Once I did, they were short with me and told me "nothing we can do". Poor service and a shady place to buy a used vehicle from. My family has always been avid Toyota supporters, but we will never buy one again.
Worst customer service ever I have been buying Toyota’s for many years and never have I been treated so poorly maybe it’s because I’m female and this salesman think all woman know nothing at least that’s how I felt. Will NEVER go back to this dealership sorry 😡
Really bad -Dont go there Me and my husband were car shopping last weekend ,we were looking to buy a Toyota highlander we had a budget in mind around 30000 -32000 ,we didnt want to finance it we wanted to instead trade in our 2011 Grand Cherokee overland and pay rest by cash ,Well we met Carl (lease manager there )he handed us a excel sheet stating choose something in Ur budget ,Well we were looking for options he could give us !!!!!,We told him we were interested in Highlander,well he appraised our vehicle and said that it ... read more
Business response:
Hi Arati, We are sorry to hear about your experience, but feel you may be speaking of a different dealer. We do not have a lease manager, or any employee for that matter here with the name of Carl. And our system shows that you have never been to our store. If you care to discuss the matter further, please feel free to give us a call at 403-567-8888. Thank you
Horrific Service and Unethical Behaviour I had purchased a brand new vehicle at South Pointe Toyota in 2015 and receive free oil changes for the life of the vehicle. I normally take my vehicle to another Toyota dealership for all of my service and oil changes. A few weeks ago I decided to have my routine oil change done at South Pointe as it was more convenient. The service clerk told me that I needed $585 worth of "other" service if I wanted the free oil change. I could not just get the free oil change. I refused and the ve... read more
Crooks taking advantage of customer problem I am Toyata customer and I had this recent experience with them where I had to transfer my lease to personal name as company is closed and by the time I realised that it had to get transferred before registration renewal it was only two days left. I approached to a finance person (Dean) and he agreed to do it and told me there is $ 420/ charge and I agreed. When I went to office Dean was not in office so I talked to a person who was there, his name is Ronan and explained him my sit... read more
Have not had my winter tires - twice! They have not had my winter tires for scheduled appointments - twice! Also, their online appointment system is awful. I changed my appointment and the dealership did not know.
Liars and Crooks Have been a Toyota customer for 12+ years and can't believe how they lie & steal. Went in to trade a RAV for a corolla to lower my monthly payment then hated the Corolla so wentbin to talk and found out I'm STILL paying the RAV out on my Corolla payment!!! This is information not provided to me at the time I was looking to trade my RAV. Salesman Craig Taylor is especially shifty, a liar and crook who won't tell the truth if it means it makes him a sale. I will never purchase a Toyota again because of my expe... read more
Worse service ever get from this dealer Booked an appointment for 9 am service , was told will take 2 hours , called back at 12;30, is not ready , called back at 1, told us need another hour and half to get it done . Basically the car was not even in the shop yet . My husband was furious about it , when he told the service advisor Melissa we need to go a wedding at 3, her respond was “ you never tell me about it “ and no apologize, no sorry , it’s like is our fault that the car didn’t get done in 2 hours . Attitude from the ... read more
Last Minute Paperwork Scam I purchased a 2017 Rav4 and traded in a vehicle on that purchase. The trade-in vehicle had ~$1k of hail damage, which I had estimated through insurance but never claimed/repaired. This was discussed at the time of negotiating the trade-in value. We agreed to a price for the Rav4 and trade-in and signed the deal. When it came time to pick-up the Rav4 and hand in the trade-in vehicle, I completed the paperwork and was about to get the keys when I was asked to sign an additional form. This form was a ... read more
Frequently asked questions about South Pointe Toyota
How is South Pointe Toyota rated?
South Pointe Toyota has a 4.4 star rating with 4,631 reviews.
When is South Pointe Toyota open?
South Pointe Toyota is open now. It will close at 9:00 p.m.