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South Pointe Toyota
- Car Dealers
- Calgary, AB
About this business
Location details
11500 35 St SE, Calgary, AB, T2Z 3W4, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
The worst place to buy your car I have gone to different dealerships in Calgary but this is the worst...they trick you with all their deals and discounts...and give you nothing...saying we have given you the best deal...its all talk and nothing else...the worst is the financial department...always record what they say and make them give it in writing especially an finance manager name cori fudge...he is one of the worst person there..its better you don't deal with him..
Business response:
Hello, my name is Todd Dunbar the General Sales Manager at South Pointe Toyota. I have read your review however I will need more information to the specifics of your concern to assist you. Please contact me at 403-567-8888. Regards, Todd
Bad experience Not recomended , the worse purchased i did ,wrong choose of dealership for the first time buyer like me , asking for help but they do nothing ..
Will try to get as much money of you as possible, AVOID THEM Misleading, and will try to get as much money of you as possible. Just save yourself the hassle and AVOID THEM. worst customer service, and a terrible experience. I had a problem with my car, that I already guessed from a simple google search. but just needed a professional opinion. I was explicitly told by Canadian tire, and another Toyota dealership, that this inspection with those symptoms would be a half an hour inspection and for only $60 to $69. and when I ca... read more
NO SUPPORT! At first everyone was friendly and helpful! Love the showroom and service staff, however... I was told by their Finance dept, that if I submitted my "Hail Claim Cheque" to Toyota Credit for signing, they would immediately send me my money. Instead, they kept my $5000 without my signature on the cheque (fraudulent )and applied it to my lease. It was my choice to not repair my hail damage as I am buying out my car. I paid my $250 deductible to my Insurance Co. so I could use the $$$ to do home repairs. When I met w... read more
False "Lifetime" Oil Changes Caution I purchased a Toyota Tacoma from South Pointe just over a year ago. I went in just to price one out and walked out with one on the promise that I would be provided with "lifetime oil changes". Upon my 4th oil change they wanted to a brake pad cleaning and when I told them that I did not need my brake pads cleaned because of low KM I was then told that it would void the lifetime oil changes and I would have to pay for my oil change. The service manager was who I was speaking with, so after... read more
Poor and misleading communication I have had Toyotas most of my life, and we have just bought a new Corolla; however our enjoyment has been tainted by this dealership. Firstly we came in for a demo model which had been sold, but we were told by the sale rep that he could get us the same model with the same features we just needed to wait for them to come in, and bonus we get to pick the colour. We were in need of a new vehicle quickly so we moved on one that was not the colour we wanted just because it would be available in ... read more
Very Poor Service I went to South Pointe for a scheduled oil change. They insisted that I had to have a brake fluid check. I had my brakes checked at Canyon Creek during my 40,000 service check. They claimed that was not good enough and I could not have my oil change unless I paid the price for the brake fluid check. I immediately got in my car and left. I have never had such poor customer service. I will add that Canyon Creek Toyota completed the service with no questions asked. Thank you to the Service Advisor, Lawrence, h... read more
Snakes Very poor sales staff. Left feeling swindled. Had to go back to have pricing issues adjusted and they ignored all emails after the fact. Once they have your money don't expect this Toyota dealer to be friendly or understanding. Offered free oil changes without explaining the fact that I would need an immediate 200$ "regular" maintenance for break service that should have been done before buying. The "free" oil change offer is void the second you don't do the additional maintenance... Which is fine if they tell you up ... read more
Business response:
Good Morning Cheagles. We here at South Pointe Toyota strive to deliver a customer experience that is at the highest level in our industry. With that being said we are sorry to hear that your experience with us was anything but exemplary and we would appreciate it if you would contact us and let us know a little bit more about your visit so we can discuss and hopefully rectify any concerns you may have. Striving for perfect customer service is a constant process and learning from customer feedback and changing things moving ... read more
Be careful !!! We have bought 3 brand new vehicles from south point toyota and this is furthest location from where we live. our salesman has been really friendly with us so we keep returning. Dealing with the financial manager was stressful and confusing , we were under high pressure price tactics, he will play the number around and push you to finish the deal . with and at the end we were issued with wrong bill of sales . i have notice this UNETHICAL BUSINESS PRACTICES behavior ( i have read other review on line and other ... read more
Frequently asked questions about South Pointe Toyota
How is South Pointe Toyota rated?
South Pointe Toyota has a 4.4 star rating with 4,631 reviews.
When is South Pointe Toyota open?
South Pointe Toyota is open now. It will close at 9:00 p.m.