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Scarborough Toyota
- Car Dealers
- Toronto, ON
About this business
Location details
1897 Eglinton Ave E, Toronto, ON, M1L 2L6, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Not happy with the service Not happy at all with the aervice on my 2017 Corolla IM. From customer service rep to service manager. Nobody wants to listen to me. I wanted a oil change and have the tire pressure light looked at. They all have their own agenda.
New car Today I visit to buy a Toyota corolla to Scarborough Toyota on Eglinton. ( In 2008 I purchased Camry this location and I refer to my friend too,he also purchased 2008 Camry same Product advisor) . I asked help from a gentleman, he bring me to the reception, they ask me some detail than they said somebody will help me. Until this point everything okay. Later a representative came talked to me. I told her help me please I want buy a Corolla . she looks sleepy mood, lazy to answer to me. Two Corolla is in the showroom, ... read more
very bad service, treated me very bad i took my corolla to this location on 2/12/2018 for service with 3200km. Anver wazir Ali charged me $570.18 and named bunch of problems with my car. When I talked with another mechanics at Active Green as well as another private mechanic, they said since my car had gone only 3200km in the city by one driver and taking all services on time most of works were not necessary to be done by Anwer Wazir. this time when I left Toyota my car was making little noise at stop signs when I pressing b... read more
Review on Service agent and too few personnel to check on ca I was assigned Jay as my service agent by Joseph at Scarborough Toyota Service centre. This was at 11:20am today. I waited 40 minutes to find out what service would I need. I was told that could take 2hours; there were customers ahead of me. That there were no emoyees available to diagnose on the car. Understood. But I had made an appointment to come in at 11:15. Previously I have been very pleased with the service at Scarborough Toyota but today I was very very di... read more
Program & service resolution failure/ changing wrong parts Thank you for your outstanding customer resolution. Toyota Scarborough Dealer charged my insurance the first time to provide us an ´´outstanding service ´´ and a ´´guaranteed work accomplished ´´. After failing to fix the car initially, then they requested additional repairs which they charged us for part and labor, yet the issue remained idem unresolved. Toyota Manager is suggesting now to have the insurance pay for the third time, to replace additional parts that h... read more
Stay away from their collision centre. STAY AWAY from their COLLISION CENTRE. We have taken our car few times there, spent thousands of dollars with a big deception; 1- Bad attitude and arrogance, 2- Two out of three experiences: Work was not done properly: a- The back of the Car and the trunk was painted with a different color! I have to take time off from my work to take the car again to be repainted; it is shameful as a Toyota dealer to put a different paint/color, and deliver it to the client. As if we didn’t realize the... read more
Business response:
Thank you for your review. We apologize to hear about your negative experience. At Scarborough Toyota it is our goal is to provide 100% customer stratification, It’s unfortunate to hear about this was not this case on your recent experience and please allow us some time to look into this further. We value our customers and truly appreciate the time to share your opinions. Please contact me directly at your earliest convenience so we may fully understand your this further and work on any necessary corrective actions. Again, t... read more
Arrogant or inapt: you judge when you deal with him I needed help to understand a situation but was cut short and so, could not explain further to obtain clarification. No deal was hence done.
Business response:
Thank you for your review. We would like to better understand the details surrounding your recent visit that led you to this rating as you can see this is a very uncharacteristic review for us as you can see from our other online reviews. Could you please contact me at your earliest convenience? 416-751-1530 Justin Griffin, General Manager.
Oil & Filter change I went to get the oil change. Requested this person to reset the Maintenance Required light twice after the oil change. Still the light was on when I got the car. Daniel is the worst person to go to at this location. He doesn't hear what the customer is asking for. I don't care if he has been in the industry for 41 years after experiencing him several times.
Business response:
Kashif thank you for taking the time to post a review. This rating is a very uncharacteristic review for us, and certainly not the way we do business as you can see from the many reviews we have. While we definitely strive for a higher rating than a 2 star review all feedback we received provides us with an opportunity to be better. We would be very interested in learning more about the details of your experience. Our goal is to ensure we do what we can to correct your experience. I will be reaching out to you to discuss thi... read more
Don't Waste Your Time Going To Scarborough Toyota Definitely would not recommend this dealership. I was interested in a used vehicle with a trade, was offered one price for trade value than offered less after. Not willing to negotiate and the used car manager was very unprofessional and would not return calls. Visited Oakville Toyota and bought a brand new Tacoma for less than their used Tacoma asking price. Scarborough Toyota even said "good luck finding a better deal than they were offering". Would not recommend. Visit oth... read more
Frequently asked questions about Scarborough Toyota
How is Scarborough Toyota rated?
Scarborough Toyota has a 4.4 star rating with 7,053 reviews.
When is Scarborough Toyota open?
Scarborough Toyota is closed now. It will open tomorrow at 9:00 a.m.