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Scarborough Toyota
- Car Dealers
- Toronto, ON
About this business
Location details
1897 Eglinton Ave E, Toronto, ON, M1L 2L6, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Very unprofessional, and very disappointing. Customer service was unacceptable. I was told that the car was not modified , but that was a big lie. I requested to put the car on the lift so I can do an inspection underneath ,and that’s when I realized that the car had been modified. By that time I had already put a deposit to buy the car. Two of their mechanics informed me that some of the gaskets needed to be replaced for safety. When I confronted the service manager about the modifications, and to also replace the gaskets f... read more
Today I went around 11:00 am to Jeanneth Lagman assistant service manager. When I dropped off my car I informed them the only needed service was to perform transmission service Ws. Remove contaminated fluid and replace it with new fluid. At that time she did not mention anything about the airbag light which was not there when I dropped off my car. But then later she called me and informed me about the airbag light and she mentioned that the technician confirmed that there is a light that needs to be diagnosed and she asked m... read more
Hi I am a Toyota customer from last 3 yrs. I purchased my Toyota RAV 4 on September 2023 from SCARBOROUGH TOYOTA. I bought extended warranty during my purchase agreement. Not satisfied with the service provided by them during my all service time. One example is CAR wash is included in my warranty but they never did it. Last April I did my 5th regular service. During that time they put sticker saying that my last service is on OCTOBER 2023. I asked your staff that why OCTOBER as my contract is going to expire on SEPTEMBER. He... read more
Business response:
Never Ever again this dealer
Terrible person, lied about paying off the car loan early so he can keep his commission. Sold me a faulty car and stopped responding to my messages
Came into the dealership couple of days ago looking to purchase a car. The sales employees sat and chatted with eachother for over 25 mins while I waited to be helped. Eventually I went back to the receptionist desk to ask if anyone would be helping me, to which Mya Bandakji responded, "oh, you don’t have an appointment so you have to wait". Never once was I told I had to have an appointment be helped. Nobody said hello or welcome when I walked in because everyone was busy chatting with their own staff. Anyways, I left and w... read more
I ordered Toyota supra MT A91 on January the 4th of this year and this Agent Mr Abbas promised me to have this unit with in 3-6 months or earlier. Unfortunately, with in the range of 6 months he never hesitate to call me and tell me what is happening to the unit I ordered. One time i called him and ask for update and quoted that the production is finished and by late June or July the car is ready and i can drive it and enjoy the summer. He had a sweet talk and very persuasive words. I called again by end of June and ask what... read more
Purchase new 4Runner arrived at scheduled time for pick up sales person not around left standing for 45 minutes, vehicle not ready not washed or PDI performed. Accessories not installed. Two weeks later trying to get update on accessories 4 days of leaving voicemails and messages to call me with update, no returned call. Asked for manager was told will call by end of day, guess what no call!! Worst buying car experience in my life! Customer service is apparently their core value I have yet to see it! Sales manager rude telli... read more
I ordered a car early April I emailed him throughout the month and even called the receptionist to leave him a note and he still didn't get back to me. Now it's May 1... The day he estimated my car would arrive. When I called to ask they said "oh Shant is not with Scarborough Toyota anymore." On top of not getting a curtsy message, and proper hand off, I found out the incoming unit I wanted and Shant told me that it was, is actually a factory order. He said these are the ones we have that are coming in so I had no choice and... read more
I drove 2 hours to do the service. Servo advisors are refusing to book me in because it was their lunch time. Very poor service and price is very high. I called immediately another Toyota and they were so happy to take me and get the service done. I would suggest shop around.
Frequently asked questions about Scarborough Toyota
How is Scarborough Toyota rated?
Scarborough Toyota has a 4.4 star rating with 7,053 reviews.
When is Scarborough Toyota open?
Scarborough Toyota is closed now. It will open tomorrow at 9:00 a.m.