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Lexus On The Park
- Car Dealers
- Toronto, ON
About this business
Location details
1075 Leslie St, Toronto, ON, M3C 2J7, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Excellent customer service provided by Yin Chan Feb 26, 2015. Called a few time from Montreal and was no too thrilled with the first agent. The dealership had some interesting inventory so another follow up and Vince was helpful. Since Vince was away I was directed to Mr Yin Chan and with youthful exuberance and a dedication to his craft he provided me with excellent advise on the cars that I was looking at. His selling skills are amazing, his attention to detail and willingness to help facilitate a sale for his company stru... read more
Business response:
Thanks for the review. I'm glad we have made your visit in our dealership pleasant. Alistair Baxter General Manager
Excellent customer service We received excellent customer care even after sale from Benjamin momayez , he is the best .i will recommend him to all my friends. Sheida Samimi
Business response:
Thanks for giving us a perfect rating! Thanks also for the recommendation. See you around! Alistair Baxter General Manager
Very Helpful and Friendly Staff Mark was extremely helpful and very informative during our discussions and test drive -- did not feel pushed at any stage. He also worked to keep the price in hand as was evident in the value of our trade-in. He was as happy as we were when it all came together and made us feel like we had purchased a fabulous car. From life experiences with car sales staff, I would put Mark in the superb class. And for Josie, what a joyful person to introduce the many features of the Lexus. She does not overw... read more
Business response:
Thanks for writing a review for us. I'm glad you are happy with our service. Alistair Baxter General Manager
Excellent service The used car that I bought from this dealership a month ago was not driveable because I took it through the touchless wash and then later, parked the car and put on the emergency brake. The next morning, even though I released the emergency brake, it would not disengage. The rear passenger side tire was jammed. The backup sensors started beeping. I emailed my sales rep Ben and he replied right away saying to contact Lexus road side assistance and have the vehicle towed to their location and he would look in... read more
Business response:
Thanks for a great review and a perfect rating! See you around! Alistair Baxter General Manager
Transparent Service Manager In my experience transparency is not something you experience when dealing with automotive service departments. My interaction with Abid Shivji was so impressive that I was inclined to write a review. Abid took a refreshing approach by being both candid and honest with his recommendations allowing me to make informed decisions on my vehicle. I highly reccomend working with Abid and his team as you will find something that is very rare in the marketplace - an honest mechanic.
Business response:
Thanks for taking time to write a review for us. I appreciate it. Alistair Baxter General Manager
Good Attentive Helpful People. On the service side Greg is informative and efficient. He does not make you wait and gets the paperwork done quickly. That said - I have 2 new Lexus cars that are under warranties, so it has only been tire changes and oil service, but so far so good. On the sales side I dealt with Christine. She was very good. She let me try various models, answered any questions I had, and then when I had decided on the car I wanted, she got the deal done with a reasonable discount. The whole process of buying... read more
Business response:
Thanks for taking your time to write a review for us. I will bring your concerns up in our meeting to improve our process for delivering the car. I appreciate that you are pleased with Josie and Christine's service. Take care. Alistair Baxter General Manager
Very helpful and friendly! Great experience! This was a great buying experience from start to finish. I was from out of town and both Yin and later Alistair (the GM) had a frank discussion with me about price (my expectations vs their flexibility) and we were able to close the deal before I even came to the dealership! Once there, all the staff were very friendly making for a smooth car purchasing experience.
Business response:
Thank you for your purchase. We want to make sure our customers understands every detail about the car and make sure that they will leave the dealership pleased...looking forward to taking very good care of you in our service department as well. Alistair Baxter General Manager
Excellent sales experience Certainly the best sales experience ever encountered. Responses were prompt, negotiation was fair and all concerns raised were addressed with professionalism. Makes me wish that all car dealership experiences were as good as this one!
Business response:
I'm glad you're pleased with your experience with our dealership. Thanks you for the perfect rating! Alistair Baxter General Manager
great service as usual I am with you since 1999 I am dealing since 1998. I am fully satisfied from sales to service. I don't feel necessary to shop around. "Lexus on the park " is my one srop shop
Business response:
Thank you for being our loyal customer... I appreciate your patronage to our dealership. Take care. Alistair Baxter General Manager
Frequently asked questions about Lexus On The Park
How is Lexus On The Park rated?
Lexus On The Park has a 4.7 star rating with 3,518 reviews.
When is Lexus On The Park open?
Lexus On The Park is open now. It will close at 6:00 p.m.