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Lexus On The Park
- Car Dealers
- Toronto, ON
About this business
Location details
1075 Leslie St, Toronto, ON, M3C 2J7, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Execllent Customer Service I can not say enough about the wonderful customer experience I had with all the employees I encountered at Lexus on the Park. Benjamin was great, no pressure and very informative, made some suggestions and recommendations that I found very useful and a different prespective. Josie was also great when I came to pick up my car. She spent the time with me to go over everything in the car and had lots of patience, although everything in it is straigt forward. Love my EX 350.
Business response:
I'm glad you are pleased with your experience with our dealership. Enjoy your car! Alistair Baxter General Manager
Received an honest deal, great customer service On Feb. 27, 2015 purchased an ES350 from Tom Homewood. Negotiations with Tom were pleasant, efficient and professional. On delivery, I dealt with Josie Allen, delivery specialist, who was most knowledgeable, explained to me the intricate technical details in simple language. Very articulate and easy to follow. Highly recommend both individuals.
Business response:
Thanks very much for taking the time to write this amazing review.... Alistair Baxter General Manager
Service They collected my car and dropped it back after the service, which is a huge convenience. They fixed my flat ture but didn't test it, so there still appears to be a slow leak. They fixed everything I'd requested, but didn't use their initiative to fix things I hadn't mentioned (but which should have been obvious). The service was great.
Business response:
I'm very sorry about the way you feel....but I'm glad we have resolved the problem you had with your car... Just feel free to call us and let us know all your concerns about your car. Take care. Alistair Baxter General Manager
I'll be back for sure! I recently purchased a vehicle from LOTP. My entire experience, beginning from the moment I first came to see the car, till the minute I drove away with my vehicle was outstanding! Everyone at the dealership (in specific: sales, service and finance employees) worked in collaboration, to make my visits pleasant, comfortable, informative and effective. My experience could be described as being "custom built for me"; I really got the feeling that each of these individuals cared about my needs and did thei... read more
Business response:
Thanks so very much for your fantastic review..We are glad that you are happy with your experience with us. Alistair Baxter General manager
OilChange+ Engine Computer Replacement Kevin and Katlyn, they are both awesome, not only for the technical services but also for customer services. Kevin always discuss the situation and solution, and he is always follow up. Thanks.
Business response:
I'm glad you are happy with our service. Feel free to call us or visit us if there's anything that concerns your vehicle. Alistair Baxter General Manager
Service: exceeding a customer's needs As a long-time Lexus owner, I've learned to expect quality service. My most recent service visit exceeded even my own these expectations. I came in late in the evening, with a nail puncturing my tire. I was greeted promptly, the car was taken to be looked at, and soon enough Warren Luongreturned with the report that the tire was too damaged to repair. He suggested replacement. Though I thought I thought I had bumper-to-bumper warranty (I had it in the three previous cars), I discovered t... read more
Business response:
I'm glad we have exceeded your expectations... Thank you for trusting us. Alistair Baxter General Manager
Purchase of GS350 from Lexus On The Park I have bought for myself and my relatives 8 Lexus vehicles from four different Lexus dealerships in the past 10 years, Lexus On The Park is the best overall, especially the personnel. I appreciate the excellent service from Yin, Josie and Lazar.
Business response:
Wow! thanks for your review. I appreciate it. Alistair Baxter General Manager
AMAZING.. Just bought the new 2015 RC F sport on Saturday. WOW, what a car and I look forward to many great years driving it. However the best part is the service I continue to receive at Lexus on the Park. I previously had a 2011 Lexus IS so I came to the dealership in November thinking I may move on from Lexus and buy either Mercedes, or BMW. However after meeting with Lazar Lazarovski I changed my mind. What a guy, and it was a pleasure to work with Lazar through this entire process. He made it easy, put me at ease, worke... read more
Business response:
Thanks very much for taking the time to write this amazing review....we really appreciate your business, we'll take care of you and your needs. Alistair Baxter General Manager
Service - above and beyond I had my 8,000 km service recently. Making the appointment was easy and convenient. Arrived ahead of schedule and was well received. Service was completed sooner than estimated. The facility for customers choosing to wait while the service is being done is the best I have experienced at any auto facility.
Business response:
Great!!! I'm glad you are happy with our service. Alistair Baxter General Manager
Frequently asked questions about Lexus On The Park
How is Lexus On The Park rated?
Lexus On The Park has a 4.7 star rating with 3,518 reviews.
When is Lexus On The Park open?
Lexus On The Park is open now. It will close at 6:00 p.m.