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1065 Wharncliffe Rd S, London, ON, N6L 1J9, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Helped us regarding the position on roof crossbars We recently purchased a 2017 RX 350 we asked how the crossbars are removed Romeo not only demonstrated but had a serviceman move them forward this made it much easiler for future use and was very much appreciated thanks Romeo
Business response:
Hi Ron, Thank you for yourreview. Lexus of London relies on feedback from customers like yourself as it let's us know how we are performing, and we truly appreciate you taking the time to let us know about your experience. We hope to see you back again in the future for service appointments. Most importantly, we hope you enjoy your new 2017 RX350!
Excellent atmosphere and service Dealing with Stephanie Shearsby at Lexus of London was one of the best vehicle purchasing experiences I've experienced. The dealership is very clean and the used vehicle selection is of the utmost quality.
Business response:
Hi Manny, thank you for leaving us areview. Lexus of London relies on feedback from customers like yourself to understand how we are performing and we appreciate you taking the time to let us know about your experience. We hope to see you back at our dealership again for future service appointments.
Great Experience I recently got my 2017 IS300 at Lexus of London, and must say it's a great ride! Dealership staff were nice and friendly. Rick, my sales advisor/agent, made my experience so smooth. He was knowledgeable, practical, and very helpful. I would definitely recommend him to family and friends.
Business response:
Hi Abdu, Thank you for yourreview. Lexus of London relies on feedback from customers like yourself as it let's us know how we are performing, and we truly appreciate you taking the time to let us know about your experience. We hope to see you back again in the future for service appointments. Most importantly, we hope you enjoy your new IS300!
Exceptional Service Kudos to the Lexus of London staff for going above and beyond to ensure their customers are completely satisfied. Recently I went in for routine service and a issue was found during inspection that had so far not caused any problems. They made arrangements to bring my car in to fix this issue while it was still under warranty, provided me with a substitute vehicle that they brought to my home 45min away from the dealership and had my car done on time, inspected and even did a great cleaning job for me! I ... read more
Business response:
Hi Connie, thank you for taking the time to write us areview. Feedback from customers like yourself is important to Lexus of London as it lets us know how we are performing, and we are glad to hear about your experience. If there is anything else we can assist you with, please don't hesitate to get in touch.
First Class Customer Service My service experience with Lexus of London was excellent in every way. Booking the appointment was easy. Dealership staff were courteous and listened to my specific requests.. The service was done on a timely basis and appropriately priced.
Business response:
Hi Tom, thank you for leaving us areview. Lexus of London relies on feedback from customers like yourself to understand how we are performing and we appreciate you taking the time to let us know about your experience. We hope to see you back at our dealership again for future service appointments.
Excellent Service My Dad and I have purchased a brand new 2017 RX350 Fsport 2. It’s such a beautiful vehicle!Our sale advisor Sue Vincent was such a helpful and knowledgeable person.I highly recommend her if you are planing to purchase a Lexus. I will deal with her for future purchase! Thank you Sue and the Lexus Team!
Business response:
Hi Vann, thank you for taking the time to write us areview. Feedback from customers like yourself is important to Lexus of London as it lets us know how we are performing, and we are glad to hear about your experience. If there is anything else we can assist you with, please don't hesitate to get in touch.
Great buying experience We recently purchased a 2016 Lexus CT hybrid and our sales rep Sue was amazing. She was very knowledgeable and helpful. We love our car and it was a pleasure to deal with Sue and everybody else at the dealership. Thank you very much! Vlad and Cristina
Business response:
Hi there, Thank you for yourreview. Lexus of London relies on feedback from customers like yourself as it let's us know how we are performing, and we truly appreciate you taking the time to let us know about your experience. We hope to see you back again in the future for service appointments. Lastly, we hope you enjoy your CT hybrid!
Pleasant buying experience I recently purchased a 2017 NX200T. My sales advisor (Rick) was very knowledgeable and professional. The buying process went very smoothly and I am loving my new vehicle. I would have to say that this was the most pleasant experience I have had purchasing a vehicle. Thank you to Rick and the Lexus team.
Business response:
Hi Heather, thank you for leaving us areview. Lexus of London relies on feedback from customers like yourself to understand how we are performing and we appreciate you taking the time to let us know about your experience. We hope to see you back at our dealership again for future service appointments. Most importantly we hope you enjoy your new NX200T!
Service As always, Karen and Lexus of London provided efficient, courteous, service. I was in and out in minutes both when leaving the car and picking it up.
Business response:
Hi Paul, thank you for taking the time to write us areview. Feedback from customers like yourself is important to Lexus of London as it lets us know how we are performing, and we are glad to hear about your experience. If there is anything else we can assist you with, please don't hesitate to get in touch.
Lexus of London has a 4.9 star rating with 5,040 reviews.
Lexus of London is closed now. It will open at 9:00 a.m.