This profile has been claimed by the business owner or representative.
Lexus of London
- Car Dealers
- London, ON
About this business
Location details
1065 Wharncliffe Rd S, London, ON, N6L 1J9, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Impressed! Polite, respectful, friendly, knowledgeable. on time. These are the catch words of my recent experience with Romeo Nissan. Even accompanying me to my car and helping me with queries I had regarding some of the "gadgets". A fine ambassador for London Lexus and the Lexus brand!
Business response:
Hi Smr, thank you for taking the time to write us areview. Feedback from customers like yourself is important to Lexus of London as it lets us know how we are performing, and we are glad to hear about your experience. If there is anything else we can assist you with, please don't hesitate to get in touch.
Great service Great warranty service. Was provided a loaner, service was done on time, and came in below cost. Followed up during the day to provide a status update and ensured the car was waiting for me so I didn't have to wait.
Business response:
Hi there, Thank you for yourreview. Lexus of London relies on feedback from customers like yourself as it let's us know how we are performing, and we truly appreciate you taking the time to let us know about your experience. We hope to see you back again in the future for service appointments.
Routine Service over the top It never ceases to amaze me that no matter how simple or how complex the service event is. The staff and Lexus of London always deliver 110%. Just went in for an oil change and winter tire swap out. Of course the SUV got a nice hand wash and interior wipe down. Thanks very much Drew and the entire service team!
Business response:
Hi Steve, thank you for leaving us areview. Lexus of London relies on feedback from customers like yourself to understand how we are performing and we appreciate you taking the time to let us know about your experience. We hope to see you back at our dealership again for future service appointments.
Wonderful experience He is really a good dealer. He is very patient and enthusiastic, and told me lots of details. I recommend him to you, believe him!!
Business response:
Hi Miko, thank you for taking the time to write us areview. Feedback from customers like yourself is important to Lexus of London as it lets us know how we are performing, and we are glad to hear about your experience. If there is anything else we can assist you with, please don't hesitate to get in touch.
New Vehicle I had a fantastic experience dealing with Stephanie at Lexus of London when buying my new Lexus NX. She went over the top with returning phone calls, emails, etc in a timely manner. When I I picked up the vehicle, everything went very smoothly because she was so organized. I would definitely recommend dealing with Stephanie, if you are thinking of buying a Lexus in London.
Business response:
Hi Barb, Thank you for yourreview. Lexus of London relies on feedback from customers like yourself as it let's us know how we are performing, and we truly appreciate you taking the time to let us know about your experience. We hope to see you back again in the future for service appointments.
Awesome experience A friend of mine has purchased two vehicles from Stephanie and recommended her. Stephanie was a pleasure to deal with. She answered all my questions and promptly responded to emails. Stephanie made it fun to purchase a new vehicle. I talked to a few people during the process and they were all great. I love my new vehicle.
Business response:
Hi Jane, Thank you for yourreview. Lexus of London relies on feedback from customers like yourself as it let's us know how we are performing, and we truly appreciate you taking the time to let us know about your experience. We hope to see you back again in the future for service appointments.
"Stress free Buying Experience" Stephanie was prompt in returning all of my initial e-mails and included all of the information requested the very first time. She was on time and ready for my dealer visit which was important because I drove over an hour to view an automobile. She treated me with respect and did not come across as pushy or overbearing. The purchase and delivery of the automobile went smoothly due to Stephanie's attention to detail. Thank you very much for making the purchase experience free of stress and with... read more
Business response:
Hi Chummer, thank you for leaving us areview. Lexus of London relies on feedback from customers like yourself to understand how we are performing and we appreciate you taking the time to let us know about your experience. We hope to see you back at our dealership again for future service appointments.
Good experience My car's lease is almost done and now I'm shopping for a new car, I know jack by my friend and come over to test drive RX, Jack know a lot and I am very happy with his service.
Business response:
Hi there, thank you for leaving us areview. Lexus of London relies on feedback from customers like yourself to understand how we are performing and we appreciate you taking the time to let us know about your experience. We hope to see you back at our dealership again for future service appointments.
excellent service Jack refered a car what is suitable for me .Helen give me friendly reminder to do new car check service for my new IS300. I am really appreciate Jack and Helen , their team have high efficient and good communication skills with customers.
Business response:
Hi Adele, Thank you for yourreview. Lexus of London relies on feedback from customers like yourself as it let's us know how we are performing, and we truly appreciate you taking the time to let us know about your experience. We hope to see you back again in the future for service appointments.
Frequently asked questions about Lexus of London
How is Lexus of London rated?
Lexus of London has a 4.9 star rating with 5,040 reviews.
When is Lexus of London open?
Lexus of London is closed now. It will open at 9:00 a.m.