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Lexus of London

4.9
  • Car Dealers
  • London, ON

About this business

AutomotiveCar Dealers

Location details

1065 Wharncliffe Rd S, London, ON, N6L 1J9, Canada

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.95,040 reviews
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tl0218's profile image
tl0218 
8 years ago

Finally 'time' my dream car and truly a dream team! For as long as I can remember I have wanted a BMW but, raising my children, an unplanned illness and "life" forced me to put that dream on hold. Then as things finally got "normal", I allowed myself to do something I'd always wanted to do and, I explored the idea of buying a BMW X3 - because, it just made sense! I looked at other SUV makes and models but always came back to the idea of owning a BMW and so, I committed to the idea. I looked online daily and even went so far ... read more

Business response:

Hi there, Thank you for yourreview. Lexus of London relies on feedback from customers like yourself as it let's us know how we are performing, and we truly appreciate you taking the time to let us know about your experience. We hope to see you back again in the future for service appointments. Lastly, we hope you enjoy your new car! 

Christine Verspeeten's profile image
Christine Verspeeten 
8 years ago

Outstanding Service!! Seriously outstanding Service!! Sue is so easy to talk to, friendly, very knowledgeable and always quick to get back with any questions. Absolutely the best car buying experience to date!!! Thanks for everything Sue!! Loving my IS 350 Sport!! :) 

Business response:

Hi Christine, thank you for taking the time to write us areview. Feedback from customers like yourself is important to Lexus of London as it lets us know how we are performing, and we are glad to hear about your experience. If there is anything else we can assist you with, please don't hesitate to get in touch. We're glad you love your new IS350 Sport!! 

Luna's profile image
Luna 
8 years ago

Great experience Overall, the experience is great. The conversation is easy and friendly, Jack always response quickly with specific information. I enjoy the customer service at Lexus of London. 

Business response:

Hi Luna, thank you for leaving us areview. Lexus of London relies on feedback from customers like yourself to understand how we are performing and we appreciate you taking the time to let us know about your experience. We hope to see you back at our dealership again for future service appointments. 

yuecathy's profile image
yuecathy 
8 years ago

got second car from lexus of london My dealer Jack ji is really nice and helpful , I got my first Lexus IS 250 last year from him . He gave me a reasonable price . I am impressed by his professional knowledge of cars and his attentive service. So I decided to trade in my old Lexus and got a new IS . It is easy to talk with him and do the paperwork . He will give customer the best price as he can . 

Business response:

Hi Cathy, Thank you for yourreview. Lexus of London relies on feedback from customers like yourself as it let's us know how we are performing, and we truly appreciate you taking the time to let us know about your experience. We hope to see you back again in the future for service appointments. 

Gordon A.'s profile image
Gordon A. 
8 years ago

Always pleased TomHiscott and Lexus of London Tom has always treated us far and is there to help. This is the 3'rd Lexus that we have purchased with his help. He's always there it help when needed. Has great knowledge of the product he sells. The dealership is always spotlessly clean. The staff is there to help and ready to help. The staff is never "in your face" but do ask how they can help in professional manner. I'll continue to purchase from Tom and Lexus of London. 

Business response:

Hi Gordon, Thank you for yourreview. Lexus of London relies on feedback from customers like yourself as it let's us know how we are performing, and we truly appreciate you taking the time to let us know about your experience. We hope to see you back again in the future for service appointments. 

Jeffy57's profile image
Jeffy57 
8 years ago

Car shopping made fun Lexus of London is a clean, professional car dealership and very friendly to each of their guests. They have a great inventory and explained their products very well. Our vehicle was delivered to us in immaculate condition. Overall, our dealings with the Lexus team was a great experience!! Our sales representative, Tom Hiscott, was very knowledgable and friendly. As a professional salesperson, Tom carries himself very well using just the right amount of humour and technical terms. In many ways, he felt ... read more

Business response:

Hi Jeffy, thank you for leaving us areview. Lexus of London relies on feedback from customers like yourself to understand how we are performing and we appreciate you taking the time to let us know about your experience. We hope to see you back at our dealership again for future service appointments. 

JackMcMurray's profile image
JackMcMurray 
8 years ago

Absolutely awesome. My 2009 LS was in for detailing and to have the ceramic treatment for the paint. When the service was complete I'm certain the last time the car was that clean was the day it came off the line. Absolutely nothing was missed. Grass from my golf clubs that was on the underside of the truck gone. Several marks on the side from people in parking lots opening their doors gone. Even a small salt stain tucked in a crevice between the driver seat and door gone. Everyone that I had contact with were friendly and h... read more

Business response:

Hi Jack, thank you for taking the time to write us areview. Feedback from customers like yourself is important to Lexus of London as it lets us know how we are performing, and we are glad to hear about your experience. If there is anything else we can assist you with, please don't hesitate to get in touch. 

Happylexusowner's profile image
Happylexusowner 
8 years ago

Jack was amazing! I was a law student at Western desperately needing a car, and Jack Ji was absolutely helpful at finding me a deal. His impeccable professionalism combined with his "no-bs" attitude resulted in a swift purchase within a week. Top notch service , highly recommended ! 

Business response:

Hi there, Thank you for yourreview. Lexus of London relies on feedback from customers like yourself as it let's us know how we are performing, and we truly appreciate you taking the time to let us know about your experience. We hope to see you back again in the future for service appointments. 

MR Alamoudi's profile image
MR Alamoudi 
8 years ago

Respectful, fast and excellent service We had some issues with our account and these two Rick and Lindsi stayed with us from the beginning to the end. Always helping and giving advices, as well contacting us with any new information. Great people, good team and very respectful place and always on the go. I will definitely recommend them to my friends and colleagues. 

Business response:

Hi Mr Alamoudi, thank you for leaving us areview. Lexus of London relies on feedback from customers like yourself to understand how we are performing and we appreciate you taking the time to let us know about your experience. We hope to see you back at our dealership again for future service appointments. 

Frequently asked questions about Lexus of London

How is Lexus of London rated?

Lexus of London has a 4.9 star rating with 5,040 reviews. 

When is Lexus of London open?

Lexus of London is closed now. It will open at 9:00 a.m.