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Lexus of London

4.9
  • Car Dealers
  • London, ON

About this business

AutomotiveCar Dealers

Location details

1065 Wharncliffe Rd S, London, ON, N6L 1J9, Canada

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.95,040 reviews
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FamilyOfFive's profile image
FamilyOfFive 
8 years ago

Great experience, great car! We had a great experience purchasing an ES from Sue! She was patient and helpful throughout the entire process. We were in touch with Sue through visits, phone calls and emails and she was always available to answer questions. Love Lexus of London, love our new ES!!! 

Business response:

Hi there, thank you for taking the time to write us areview. Feedback from customers like yourself is important to Lexus of London as it lets us know how we are performing, and we are glad to hear about your experience. If there is anything else we can assist you with, please don't hesitate to get in touch. 

Ohm's profile image
Ohm 
8 years ago

Good! I dropped my car to dealer for maintenance. Nice service, fast, convenient. Explaining everything to the costumer with patience. It was a nice experience dealing with Henry Gao. 

Business response:

Hi Ohm, thank you for leaving us areview. Lexus of London relies on feedback from customers like yourself to understand how we are performing and we appreciate you taking the time to let us know about your experience. We hope to see you back at our dealership again for future service appointments. 

Jana Rawesome's profile image
Jana Rawesome 
8 years ago

Great service It was a pleasure dealing with Rick at Lexus in London. He was courteous, knowledgeable, and helpful and was able to listen to our questions and provide the information we needed without being pushy. Thank you, Rick! 

Business response:

Hi Jana, thank you for taking the time to write us areview. Feedback from customers like yourself is important to Lexus of London as it lets us know how we are performing, and we are glad to hear about your experience. If there is anything else we can assist you with, please don't hesitate to get in touch. 

tomcat's profile image
tomcat 
8 years ago

COACH QUEEN Outstanding service and attention to our vehicle needs. Stephanie represents the Lexus brand perfectly. She is knowledgeable, confident and eager to be helpful when addressing our purchase needs. A great buying experience. Tom and Margaret Meathrel 

Business response:

Hi There, thank you for taking the time to write us areview. Feedback from customers like yourself is important to Lexus of London as it lets us know how we are performing, and we are glad to hear about your experience. If there is anything else we can assist you with, please don't hesitate to get in touch. 

RonDavey's profile image
RonDavey 
8 years ago

Wonderfull Buying Experience Stephanie made my new car purchase such an enjoyable experience. Stephanie was extremely knowledgeable and listened to my needs. The process of purchasing my new vehicle was the best I have experienced in years. I would like to thank Stephanie and all the staff at Lexus in London. 

Business response:

Hi Ron, Thank you for yourreview. Lexus of London relies on feedback from customers like yourself as it let's us know how we are performing, and we truly appreciate you taking the time to let us know about your experience. We hope to see you back again in the future for service appointments. 

Thik's profile image
Thik 
8 years ago

Extremely comfortable!! I have never felt so comfortable before in my life when buying a new car. This is our 5th new vehicle and most sales rep I feel are nice to you because they want to maximize sales for themselves but not with Sue. Thank you for selling our family a vehicle that we love and have no regrets. 

Business response:

Hi Thik, Thank you for yourreview. Lexus of London relies on feedback from customers like yourself as it let's us know how we are performing, and we truly appreciate you taking the time to let us know about your experience. We hope to see you back again in the future for service appointments. 

Prikley's profile image
Prikley 
8 years ago

Great Experience Probably the best car purchasing experience I've ever had. Stephanie was clear and transparent with our dealings together and absolutely got me an excellent deal on my new lease as well as helping me get out of my other lease with no early termination penalties. Will definitely do business there again in the future. 

Business response:

Hi there, thank you for taking the time to write us areview. Feedback from customers like yourself is important to Lexus of London as it lets us know how we are performing, and we are glad to hear about your experience. If there is anything else we can assist you with, please don't hesitate to get in touch. 

Chathamsue's profile image
Chathamsue 
8 years ago

Excellent support during decision to purchase/lease a new RX Stephanie responded to my email immediately when I was initially looking to make a decision to purchase a Lexus. She answered several back and Fort questions that we had always cheerful and without any pressure. We ultimately met with Stephanie to finalize our decision. She was extremely helpful during our decision to purchase or lease the vehicle. Both my husband and I felt very comfortable and did not feel any pressure. We would like to acknowledge Stephanie for ... read more

Business response:

Hi Chathamsue, Thank you for yourreview. Lexus of London relies on feedback from customers like yourself as it let's us know how we are performing, and we truly appreciate you taking the time to let us know about your experience. We hope to see you back again in the future for service appointments. 

jg123456's profile image
jg123456 
8 years ago

Nice, comfortable and professional Jack can consider from custom's point of view, helping me select the one that fit me best, he clearly knows the difference between different trim levels and can professionally answer my questions. I feel comfortable when i was talking with him. 

Business response:

Hi Jg, thank you for leaving us areview. Lexus of London relies on feedback from customers like yourself to understand how we are performing and we appreciate you taking the time to let us know about your experience. We hope to see you back at our dealership again for future service appointments. 

Frequently asked questions about Lexus of London

How is Lexus of London rated?

Lexus of London has a 4.9 star rating with 5,040 reviews. 

When is Lexus of London open?

Lexus of London is closed now. It will open at 9:00 a.m.