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Lexus of London

4.9
  • Car Dealers
  • London, ON

About this business

AutomotiveCar Dealers

Location details

1065 Wharncliffe Rd S, London, ON, N6L 1J9, Canada

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.95,040 reviews
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eb's profile image
eb 
8 years ago

Fantastic I Just purchased a NX200T from Rick and Kylie. They were very enthusiastic, knowledgeable and applied no pressure. A pleasure to deal with, thanks so much! 

Business response:

Hi there, thank you for taking the time to leave us areview.Lexus of London relies on feedback from customers like yourself and we truly appreciate you letting us know about your experiences. If we can assist you with anything else, please let us know. We hope to see you again for your next service appointment -- and most importantly we hope you love your newcar! 

Tom's profile image
Tom 
8 years ago

Stephanie Sales Person I stopped for a comparison price at London Lexus and Stephanie was more than happy to assist me. Very profession and knowledgeable of product, she quickly understood the needs of our family. Altho we never purchased from her, she was a great ambassador for the company. She gets my recommendation. Smiles Tom 

Business response:

Hi Tom, thank you for yourreview. Feedback from customers like yourself is important toLexus of Londonas it lets us know how we are performing, and we appreciate you taking the time to let us know. We hope to see you back again in the future for service appointments, 

LDRM's profile image
LDRM 
8 years ago

Effortless and Uncomplicated I was contacted regarding a recall on my RX 350 an appointment was arranged. I was instantly dealt with and given a courtesy car. I returned a few hours later to a clean car full of gas and problem solved. It just doesn't get any easier than that!!! We live in a busy world but its refreshing to experience organized professionalism at its highest level! Karen and Romeo are a joy to deal with. 

Business response:

Hi there, Thank you for yourreview. Lexus of London relies on feedback from customers like yourself as it let's us know how we are performing, and we truly appreciate you taking the time to let us know about your experience. We hope to see you back again in the future for service appointments. 

dp's profile image
dp 
8 years ago

great service from Romeo I took my Lexus 350 in for break service on September 20th. The service rep Romeo Nissan provided very professional and courteous service during the evening. The work was completed very efficiently in a timely manner. Romeo seems very experienced in his knowledge of auto repair and talked to me about the whole process of the repair, which kept me at ease.Thanks Romeo. 

Business response:

Hi There, thank you for leaving us areview. Lexus of London relies on feedback from customers like yourself to understand how we are performing and we appreciate you taking the time to let us know about your experience. We hope to see you back at our dealership again for future service appointments. 

keith's profile image
keith 
8 years ago

fantastic service Excellent knowledgeable and friendly service department. Would recommend for service. Work is explained up front, done on time and price quoted. Clean and comfortable service and waiting area 

Business response:

Hi Keith, Thank you for yourreview. Lexus of London relies on feedback from customers like yourself as it let's us know how we are performing, and we truly appreciate you taking the time to let us know about your experience. We hope to see you back again in the future for service appointments. 

Bonnie P's profile image
Bonnie P 
8 years ago

Customer service is awesome!! I just picked up my new 2017 Lexus NX200t F sport and the salesmanship and customer service is impeccable to say the least! This is not my first purchase from Lexus of London, so as a repeat customer I was treated just as special as my first experience. The complete team is always courteous and very professional. They make me feel like a VIP every time I walk through the door whether it be for a service appointment or purchasing a vehicle. Thanks!! 

Business response:

Hi Bonnie, thank you for taking the time to write us areview. Feedback from customers like yourself is important to Lexus of London as it lets us know how we are performing, and we are glad to hear about your experience. If there is anything else we can assist you with, please don't hesitate to get in touch. Lastly, we hope you enjoy your new 2017 NX200T sport! 

Vivian's profile image
Vivian 
8 years ago

Very professional and patient Very happy about the car and the service , thank you Jack! He is very professional and patient! I already recommend him to my friends. Highly satisfied! 

Business response:

Hi Vivian, thank you for taking the time to write us areview. Feedback from customers like yourself is important to Lexus of London as it lets us know how we are performing, and we are glad to hear about your experience. If there is anything else we can assist you with, please don't hesitate to get in touch. 

Dogtown's profile image
Dogtown 
8 years ago

Top drawer front to back This is how a dealership should be run. Thanks to Sue Vincent and Kylie Burridge on the transaction, and Rob for the delivery. Will drive the 125 km from Burlington to London for service. 

Business response:

Hi there, Thank you for yourreview. Lexus of London relies on feedback from customers like yourself as it let's us know how we are performing, and we truly appreciate you taking the time to let us know about your experience. We hope to see you back again in the future for service appointments. 

Bob/Marg Robinson's profile image
Bob/Marg Robinson 
8 years ago

Great experience!! About the 20th of September my wife and I decided to sell our car and replace it with a really nice sporty dream car. We tried several units out and decided to revisit Lexus of London. We had previously purchased several units from this location. Sue Vincent was our sales representative. She was very professional, knowledgable and patient with no pressure. All our questions were answered. We purchased a Lexus 350 Sport. We also met Alan and several other representatives of Lexus of London. Everyone was cou... read more

Business response:

Hi Bob & Marg, thank you for leaving us areview. Lexus of London relies on feedback from customers like yourself to understand how we are performing and we appreciate you taking the time to let us know about your experience. We hope to see you back at our dealership again for future service appointments. Lastly, we hope you enjoy your new Lexus 350 Sport! 

Frequently asked questions about Lexus of London

How is Lexus of London rated?

Lexus of London has a 4.9 star rating with 5,040 reviews. 

When is Lexus of London open?

Lexus of London is closed now. It will open at 9:00 a.m.