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3524 2 Ave S, Lethbridge, AB, T1J 4T9, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I went in looking for something specific, but found out that it was no longer available. Instead the friendly staff were happy to show me similar vehicles, being very respectful of my budget. They made the buying process incredibly easy and simple.
Business response:
Dear T. Rowland, Thanks for your honest and helpful review of the Lethbridge Toyota sales team! We are so glad you found the right vehicle in the end. Sincerely, Camille Fairbanks Customer Service Representative Lethbridge Toyota
We went in to exchange our old Toyota for a newer Toyota. Fantastic experience, as always. Archie is so helpful, patient and understanding and in no way the stereotypical pushy salesperson. We're very happy with the new (to us) Sienna. It was cleaned very well, and any concerns I had were dealt with immediatley. Archie also followed up twice to ensure we were happy with our purchase. Hopefully, one day we can get a brand new one, and we would come right back to Lethbridge Toyota, without a doubt! Thanks!!
Business response:
Dear cjvd, Thank you so much for your honest review of Lethbridge Toyota. We appreciate your continued business and hope you remain a loyal customer for years to come (including that exciting day when you buy a brand new one)! : ) Sincerely, Camille Fairbanks Customer Service Representative Lethbridge Toyota
Reid was excellent. He found the perfect car for me. One that fit my size, lifestyle and price range. Financing was quick and easy. An overall excellent experience.
Business response:
Dear limeyjohnny, Thank you so much for taking the time to review Reid and Lethbridge Toyota! We are so glad you found the perfect car for you, and we hope you have fun with it! Sincerely, Camille Fairbanks Customer Service Representative Lethbridge Toyota
Were you happy with the cleanliness, inside and out, of theTacoma? Yes, cleanliness inside and out were well done Did you get a tour of the dealership and put a face to a name of a few of our people? I did not get a tour of dealership, but met a few people Have you spoken to your Product Advisor since you have had your vehicle at home? Yes, had a few items that needed to be worked on spoke to him about items Are you comfortable with all the options on your vehicle? I wish it would have been 4 wheel drive, advisor did not ma... read more
Business response:
Dear Wigaps, Thank you for your honest review of our dealership here. I appreciate your feedback and will personally see to it that both your Product Advisor and our general sales manager receive this information. As to your outdated file, I want to follow up the voicemail I left yesterday with another apology for the mixup. We appreciate that you notified us of our error and we will use this experience to improve our processes going forward. Thank you for your feedback and, as always, your business. Sincerely, Camille Fairb... read more
Leithbridge Toyota treat me very well Tacy was awesome She took the time to show me everything about my Toyota at the end of the day I felt like I met a new friend !!
Business response:
We appreciate your feedback! We will be sure to let Tacy know about it! Thanks again and hope to see you again in the future. Sincerely, Megan Bohnert Customer Service Assistant Lethbridge Toyota
In my experience, Leth. Toyota usually has a good In my experience, Leth. Toyota usually has a good selection of all of their models,and we were able to find what we were looking for quite easily. The sales staff were very attentive, but didnt rush our decision process, and were very helpful with any questions we had.Follow-up service has been good so far, and all of our needs have been met.
Business response:
Thank you so much for your helpful review! We really appreciate your feedback and we look forward to seeing you again!
Went in for regular service on my toyota sienna le, and ended up having to have front breaks done. Jamie was exceptional on helping me make the right decision to get my breaks done, she put two mechanics on the job so I could be on my way faster, kept me well informed and making sure if I needed anything well I waited, along with showing me my old brakes, so I could see the difference between mine and a new pair. Over all, it was a great experience and I appreciate all the time and effort Jamie did.
Business response:
Thanks for your great review, Perron! We are so glad you were pleased with our service of your Sienna. We look forward to seeing you again next time you're due for service.
I am very impressed with Lethbridge Toyota. From the minute I walked into the Dealership, I was welcomed but the people we not pushy which I didn’t find at other Dealerships. Archie was there to answer any questions I had, we went for a test drive and he helped me purchase my car, a 2009 Toyota Yaris. My car has been everything and more than they promised. Stylish, fun to drive and good on gas. Their service people are efficient and nice; it is so nice to use their drive through oil service. Their dealership is very well lai... read more
Business response:
We appreciate your review, Toyota Girl! We are glad you found our sales team easygoing. We're so glad you found the car that you love and we look forward to being your dealership of choice for a long time!
We have always found this dealership very good to deal with. We are a 'Toyota Family' as I have just purchased my second Limited Rav4,and, my husband owns a Limited Highlander.... and, we love them both. Our sales person was Archie, and, he was very easy, and, pleasant to deal with. We also had another salesman, who was also excellent.... he helped us on one of Archie's days off, but, unfortunately we do not remember his name. As for your Service Department, we have never had any trouble, or, problems there. Marg & Rudy Yase... read more
Business response:
Thanks for taking the time to write this review, Marg and Rudy! We're so glad you found the RAV that works for you and we look forward to seeing you around the dealership when you come due for service!
Lethbridge Toyota has a 4.7 star rating with 1,423 reviews.
Lethbridge Toyota is open now. It will close at 6:00 p.m.