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Lethbridge Toyota
- Car Dealers
- Lethbridge, AB
About this business
Location details
3524 2 Ave S, Lethbridge, AB, T1J 4T9, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I had spent 3.5 weeks looking for a Honda CRV. Hours on Kijiji, Auto Trader, dealerships in Calgary, Grand Prairie and in Edmonton. After endless dealerships I had two left to cross off my list, one in Airdrie and one in Lethbridge. Drove out to Airdrie and was very impressed with the CRV there, almost brought it as I didn't want to make the trek from Calgary to Lethbridge and possibly waste a lot of time. But I had to know. So I phoned and talked to Maggie Belisle and her warmth, humor and charm had me driving out there the... read more
Business response:
Delaire, Thank you so much for the postive feedback. We are so happy you found a vehicle best suited for you! I will be sure to let Maggie and our other staff here at Lethbridge Toyota about your kind review. Thanks again and we hope to see you again. Sincerely, Megan Bohnert Customer Service Representative Lethbridge Toyota
Overall an OK experience. Not impressed with dealership returning phone calls. I needed a piece replaced on the vehicle I purchased. After 3 weeks, no calls. I called and left a message with Archie. He never called back. After a week i called him again. He told me the piece was in. Would have been nice to receive a call... Similar experience with the parts desk. I inquired about purchasing winter floor mats for the van. Parts guy said he would find some for me and call me. After 3 weeks with no response, I called again. He s... read more
Business response:
Hi sja454, Thank you for your feedback. I have passed along your review both to Archie and our Parts Manager, so you will hear from one or both of them personally very soon. I apologize for the inconvenience of your experience; however, please know that we use all reviews as opportunities for improvement going forward. In that regard, I want to thank you for giving us an important opportunity to improve. Thank you again very much for taking the time to write a review. Sincerely, Camille Fairbanks Customer Service Representat... read more
I bought a 2012 Scion xB from Lethbridge Toyota in July and I am very happy with it. It is a stylish, spacious car which is fun to drive. Reid Hollander, my product advisor, listened to my needs and wants, and fit me with the perfect car. I have a disability which makes it difficult to get in and out of vehicles; the Scion xB has a perfect low entry level and is very easy to get in to. I found everybody at Lethbridge Toyota to be friendly and welcoming, and they made the experience of purchasing a car quite easy and enjoyabl... read more
Business response:
Thank you very much for your sweet review! We are so happy you found a great car comforable for you! We will be sure to tell Reid all about it! We hope to see you again! Sincerely, Megan Bohnert Customer Service Assistant Lethbridge Toyota
My experience with this dealership instantly was different from any other I have previously dealt with in terms of: -Approachability (granted most communication was email or phone, but I did not feel awkward in any way contacting my sales rep or the staff) -Personability, it honestly did not feel like your "traditional dealership interaction" in terms of that hovering sense of impending doom you get from dealerships. Reid was upfront, friendly, and did not try to pressure me in any way. He was always there to answer question... read more
Business response:
Thank you so much for the positive review you wrote for us! We appreciate your continued business and hope you remain a loyal customber for years to come. We are very excited you were happy with your experience and that you ended up with a perfect vehicle for you. I will make sure that Reid and Tim see it and know you appreciated all their help. Sincerely, Megan Bohnert Customer Service Assistant Lethbridge Toyota
Excellent sales support and service as usual. Archie and Excellent sales support and service as usual. Archie and Tim kept me well informed on the progress of my vehicle as it was shipped over here from Japan, and made sure all my accessories and requests were taken care of. This is my 3rd vehicle purchase from Lethbridge Toyota and I would strongly recommend them to anyone looking for a new vehicle.
Business response:
Thank you so much for the postive feedback! We really appreciate your business and we are so glad you had a great experience here. I will be sure to let Archie and Tim know about it. Sincerely, Megan Bohnert Customer Service Assistant Lethbridge Toyota
Fabulous customer service. Sales manager brought the paperwork to us in Waterton so we could take advantage of 0% financing. Everyone was super nice and helpful. Made buying a new car easy!!
Business response:
Thank you so much for the kind review. We appreciate your business and we hope to see you again. Sincerely, Megan Bohnert Customer Service Assistant Lethbridge Toyota
I was very pleased to deal with Archie again on a new Rav4. He is both personable and straight forward, which I appreciate! Raheem in the finance department was extremely organized and efficient and we were treated to lunch...thanks guys! I have and will continue to recommend this dealership, these reps and the Rav4. Vrrrooooom!
Business response:
Thank you very much on this very sweet review. We appreciate your feedback. We will be sure to let Archie and Rahim know about it. Hope the Rav4 is treating you well. Sincerely, Megan Bohnert Customer Service Assistant Lethbridge Toyota
Our dealing with Lethbridge Toyota was fantastic. One phone call to Reid had us booked for a Saturday test drive. Our experience on that Saturday was very personal. In tow with us was a very active 2 year old who was given the opportunity to test drive his own truck in the show room as well as play with toys while we were waiting. Archie White was a big help as we talked on the phone at least 6 times that Saturday in chosing colors, warranty packages and financing choices. It was neat to see how Archie and Reid worked togeth... read more
Business response:
Dear jwasab, Thank you so much for the positive review you wrote for us! We are thrilled you were happy with your experience and that you ended up with the perfect vehicle for you. I will make sure that Reid and Archie see it and know you appreciated their help. Sincerely, Camille Fairbanks Customer Service Representative Lethbridge Toyota
We were looking for a used car and didn't know where to start. Fortunately, we met Maggie, who, patiently, spent a couple of hours on Saturday afternoon explaining and answering all of our questions. Thanks to her help, we found our car and had all of the paperwork done before the end of the day. We also want to thank Tim, for giving us a ride home, and Rahim for sorting out the paperwork for us. When I am going to get another (new/used) vehicle for my wife later, we will go back to Toyota Lethbridge again.
Business response:
Dear mkk3, Thank you so much for your wonderful feedback! We really appreciate your business and we are so glad you had a great experience here. We look forward to helping you with the purchase of your wife's next car, too! Sincerely, Camille Fairbanks Customer Service Representative Lethbridge Toyota
Frequently asked questions about Lethbridge Toyota
How is Lethbridge Toyota rated?
Lethbridge Toyota has a 4.7 star rating with 1,423 reviews.
When is Lethbridge Toyota open?
Lethbridge Toyota is open now. It will close at 6:00 p.m.