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Gateway Toyota
- Car Dealers
- Edmonton, AB
About this business
Location details
2020 103A St SW, Edmonton, AB, T6W 2P6, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 9:00 p.m. | |
| Tue | 7:30 a.m. to 9:00 p.m. | |
| Wed | 7:30 a.m. to 9:00 p.m. | |
| Thu | 7:30 a.m. to 9:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
Disappointed with the costumer service The car was sitting on the parking lot for 3 days because they didn't organize everything to get the service done. With that I had to pay extra rental. The manager unfortunately tried to justify and find excuses as suppose to find a solution for the issue. Beside that the parts department staff was really rude. Don't recommend.
Parts department was really rude I had bad experience about their parts department staff was really rude they are not friendly or nice at all. I called for a parts for my HL 2018 the guy on the phone are really rude 0 star for him!
Feel they took advantage of an inexperienced buyer Last month, my 79 year old mother bought a new Toyota. She had been thinking about this for many months and when she received an email advertising the employee pricing sale, felt it was a good time. She did not take anyone into the dealership with her. The next day she told me about her new car but said she felt like she had been taken advantage of. I looked at her sales bill and was surprised to see that a) she had paid full MSRP for the car including every possible tax and... read more
Poor service I doubt they do what they charge u. Went for oil change was told about winter package. Got that. At pick up had to go back and forth to front desk and service department. Went to Car could not find milage sticker for the oil change. Went back to get it. They wanted me to run back to service again. Refused as it is not my job to run for milage sticker reminder but their job to paste it. Emailed them next day. Did not bother sending me milage reminder but just explained their reasons and process. very poor custome... read more
Cheating customer I went there to get winterization service and windshield replacement. The reason i chose this service is it is included tire rotation, oil change and overall checkup. But they didn't rotate tires and did not mention about that. Now i suspect they really changed the oil. The service advisor handed over sticker which says next oil change km and date and asked me to do put on my windshield. That is not my job. It"s like sealed on it after their job done . Why customer would do it. I've been driving a car over ... read more
Terrible Experience at Gateway Toyota The only reason I bought from them was because they had the vehicle I wanted. That's it. I’d never recommend them because: 1) Painful Sales Process - transparent and shameless in their intent to up-sell. Furthermore, it was the only dealer that wouldn’t let me test drive on my own. Really? A husband and wife in their 40s need a chaperone? Your competition is fine with it. Negotiations were standard dealer bogus/mumbo-jumbo and the only reason I got any discount is that I waited until the... read more
Crappy service Went there this morning. Had to go look for someone to talk to. The salesman had no interest in me. When I told him I was interested in buying a new Rav 4 and was shopping around for the best deal on a trade in for my 2013 never driven in the winter ....in perfect condition Toyota Corolla he then basically pushed me out the door with his lack of interest. Will not be buying my brand new RAV4 at this dealership.
Great trucks, dishonest salesman Bought a pre-owned vehicle with a top tier warranty presented by salesman as bulletproof. In the day one claims the warranty. Exceptions on coverage arise and sales personal do not return calls to address the issue.
Toyota Couldn't Care Less Can't even express my disappointment enough. We have been lifelong Toyota drivers (purchased 2 from Gateway Toyota last year). I bring my 2012 Toyota Sienna in for regular maintenance at Gateway Toyota. On the last visit they said my head gasket was blown and needed to be replaced. My vehicle has 120,000 km and is driven by a soccer mom. I had it in 5 months prior for it's regular maintenance - coolant flushed. This is either a manufacturing or a maintenance issue - both of which they should take so... read more
Frequently asked questions about Gateway Toyota
How is Gateway Toyota rated?
Gateway Toyota has a 4.4 star rating with 4,138 reviews.
When is Gateway Toyota open?
Gateway Toyota is open now. It will close at 6:00 p.m.