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Gateway Toyota
- Car Dealers
- Edmonton, AB
About this business
Location details
2020 103A St SW, Edmonton, AB, T6W 2P6, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 9:00 p.m. | |
| Tue | 7:30 a.m. to 9:00 p.m. | |
| Wed | 7:30 a.m. to 9:00 p.m. | |
| Thu | 7:30 a.m. to 9:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
I had to get an out of province inspection done on my 2008 Sienna a few years back. They gouged me big time on shop supplies. I had a pushy sales person who would not get out of my face while i was waiting (Barr). I felt the service was very pricey for what i received. I haven't returned since. Not sure if it was Troy that i dealt with ?
Business response:
Hi Bill. We can't find a record of you servicing your vehicle with us. Please contact our Service Manager Doris at 780-439-3939 to discuss this further. Thank you.
Had very bad experience with there service team . Dealership is good but there service is worst will never recommend anybody to go there for service
Overall fine. The sales person promised me some items Overall fine. The sales person promised me some items and stated no need to write down But when I came to pick up the car these items were not provided. Also the person helping during pick up did not know anything about the car
Sales agent Never ever keep their word THEY ARE NOT TRUST " second time very bed experience with staff. on my remote starter installment they have said that they do not have block heater in stock but everything is in my file. she showed me my profile and there was block heater mentioned to be installed. but upon first service of car they said it is not part of deal. you have to buy it. not trustworthy at all. will complain to Toyota head office. Do not buy car from this dealer, mayfield toyota is better option. (- 10 ) out o... read more
Sales agent Never ever keep their word THEY ARE NOT TRUST They doesn't keep their word even it is written in the contract, and recorded conversation about the deal, BEWARE THEIY ARE NOT TRUSTWORTHY TO DEALT WITH, Rohan was our first agent that dealt with us, that when the time i want to collect the perks he promised, HE TOTALLY CANNOT REMEMBER ME THAT I WAS HIS CLIENT, and around 2 years after that we trade in a new Rav4 which is just recently again with another new agent SAVANNAH (which is WOSRTS) will ROHAN suddenly recogn... read more
Bad Experience with the Dealer name Mark ??BEWARE of the Dealer named MARK DESTACAMENTO in this company. He fooled to us into believing He giving us a good deal! Really bad experience, liar, making up stories, scammer, He will deal a $1000 cash to you and free accommodation if you bring your vehicle to trade in Gateway Toyota. A long story but to make it short whatever he says to you is a lie. I am still waiting for this problem to be fix by there management/company. Until now no update yet. (P.S He offered us DEMO VAN but e... read more
DON’T TRUST THEM!!!! We are SO SHOCKED !!! WE TRULY REGRET We just bought a certificated Highlander Was really overpriced almost 25%? Lots of hidden fees when we compared the offer and the bill almost 4800$ transportation fees and extended warranty and other unknown stuff When we went back after one week the manager offered us 7200$ less for the same car and offered Rav4 LE for 35000$ Mayfield offered 31000$ The seller was Jemmi And the branch manager said we got our money from the bank that’s it The interest rate is 10.99% ... read more
Horrible experience with Gateway management Will post no stars if possible. I was at Gateway Toyota Edmonton today to get a 2018 RAV4. While waiting for the sales rep to review my offer the sales manager (Kameel Koya) came in and gave my family and I the worst insults of our lives. My little kids were so shocked. Kameel was extremely rude, disrespectful and told us we can go buy the vehicle some where else. We asked him the offering price and he asked why we wanted to know it like we can afford it and if we had an idea what ... read more
Service... what service This is the second major issue I have had with Gateway in regards to recall/warranty enhancement. They tell you they will order the parts and book a date for repair weeks away then when you get there, no parts. They say they will look into it and call back, they do and then they don’t. They call back with no additional info. They don’t follow up and then they don’t call back. So I call back 48 hours after dropping off the vehicle and ask questions and get yelled at because of my expectation of a follo... read more
Frequently asked questions about Gateway Toyota
How is Gateway Toyota rated?
Gateway Toyota has a 4.4 star rating with 4,138 reviews.
When is Gateway Toyota open?
Gateway Toyota is open now. It will close at 6:00 p.m.