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Gateway Toyota
- Car Dealers
- Edmonton, AB
About this business
Location details
2020 103A St SW, Edmonton, AB, T6W 2P6, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 9:00 p.m. | |
| Tue | 7:30 a.m. to 9:00 p.m. | |
| Wed | 7:30 a.m. to 9:00 p.m. | |
| Thu | 7:30 a.m. to 9:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
Trusted Service ...for my Subaru Gateway took care of me and my 2005 Prius for 7 years. The experience was endearing. So much so that when I purchased my next vehicle [not Toyota], I was reminded of the major reason as to why I switched to a Japanese designed vehicle. I had never experienced satisfactory service from Chrysler or General Motors dealerships for the many vehicles (new) purchased since 1972. Even though I no longer have a Toyota, I've been spoiled by the involved way they treated me. Like family, they've shown g... read more
Business response:
Thank you for such an outstanding review! I am sure Troy will be very happy to know he is one of the major reasons you are servicing your vehicles with us, here at Gateway Toyota. We hope to keep seeing you in the future! Doris Blanchard Service Manager
Excellent I was very pleased with the excellent and positive attitude. I was explained in detail what services are required and what can I differ for future services
Business response:
Thank you for a great review! We are very pleased to hear you enjoyed your servicing with Gateway Toyota. Safe Driving! Doris Blanchard Service Manager
always over delivering. ALWAYS Anybody can sell you a car, the buying experience is very positive with Rick and the rest of the sales team. But that is where it the fun ends and the true test begins... SERVICE. down in the trenches where it matters most, and I must note. The our Rav 4 that was totalled in a head on crash was engineered well enough to allow my wife to walk away and not be carried away from a head on collision . That engineering is worth a few bucks a payment folks! the vehicles can be replaced, people can't G... read more
Exceptional I came in the other day to service my vehicle. I was very pleased at how well the staff treated me. I booked an appointment with Katie in the service department to get some warranty work done and maintenance, she seemed a little confused while explaining what needed to be done but she got me in exactly when it was convenient for me! I brought my vehicle into the service department early, unfortunately I stood by my vehicle for a little longer than expected waiting for someone to help me out, finally Todd came up ... read more
Service on 02 March 2016 .: I received a notice in the mail, advising me that it was time for an oil and oil filter change, as well as a cabin filter change. I booked an appointment and arrived early (7:30) on 02 March 2016. Veronica Russell was my Service Consultant, and she treated me with respect and dignity, always making me feel important as a customer at Gateway Toyota. I was driven to the LRT station by Marvin, who was friendly and very nice, and he was waiting for me at the same station when I returned around 3:45 pm... read more
Business response:
Thank you Randy for taking the time out to write us such a wonderful review! We are very pleased to hear that we were able to help you in such a timely manor. I'm sure Veronica and Marvin will be happy to hear the positive review on them. Hope to see you next time your in! Doris Blanchard Service Manager
Very efficient service My vehicle needed major repairs.Repairs were down efficiently in a short period of time.Service needed was well explained.Extremely satisfied with the work done.
Business response:
Thanks for giving us a shot and allowing us to earn your business! We take pride in being careful and respectful to customer's vehicles. I hope we'll see you again next time you need a tune up or servicing. Doris Blanchard Service Manager
Transmission Issue Resolved My wife and I had five days left on our factory warranty. I brought in our vehicle to get a last checkup before our warranty was up. I mentioned that the transmission always has had a strange sound to it from 60 KPH to 100KPH. Gateway boys checked it out and determined that we needed a new transmission. They were very upfront that they would need the vehicle for up to 3 days to do this right and that a wheel alignment was required after and was not covered by warranty. They had our car for 2 1/2 d... read more
Business response:
Thank you for taking the time out to write a great review! We are very pleased to hear that we were able to get an issue resolved before warranty was up. We hope you continue to service your vehicle with us in the future. Safe Driving! Doris Blanchard Service Manager
professional staff i was amazed by all the staff at Toyota i was amazed that they were very professional and helpful, especially the service manager Doris and Justin in parts.
Love Gateway Totota! Gateway Toyota always ensures my car has what it needs to run efficiently. Whether it be oil changes, contacting me regarding recalls, maintenance or notice for due services, or even selling me a new vehicle, Toyota is the best. If I could vote in a customer service award it would go to Troy Vinthers. He is exceptional. I have been seeing him for my services as long as I can remember. I have never gone to another dealership or company...Toyota has met the needs I have for a reliable vehicle and top notch... read more
Business response:
Thank you for the great review, Troy will be very pleased to hear he's the reason you're going to continue to use Gateway Toyota Scion as your service location! I will happily pass this amazing review onto him! We're extremely lucky to have Troy, that takes extreme pride in both his long-term relationships he has built with customers and his product knowledge. See you next time you are in for servicing! Doris Blanchard Service Manager
Frequently asked questions about Gateway Toyota
How is Gateway Toyota rated?
Gateway Toyota has a 4.4 star rating with 4,138 reviews.
When is Gateway Toyota open?
Gateway Toyota is closed now. It will open at 8:00 a.m.