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Gateway Toyota

4.4
  • Car Dealers
  • Edmonton, AB

About this business

AutomotiveCar Dealers

Location details

2020 103A St SW, Edmonton, AB, T6W 2P6, Canada

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WeekdayScheduleStatus
Mon7:30 a.m. to 9:00 p.m.
Tue7:30 a.m. to 9:00 p.m.
Wed7:30 a.m. to 9:00 p.m.
Thu7:30 a.m. to 9:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 4:00 p.m.
4.44,138 reviews
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The Oldguy's profile image
The Oldguy 
10 years ago

Oil change tire repair The staff are efficient and very friendly. They provide excellent advise and are very helpful when asked questions concerning the vehicle. They ensured that all proper checks and maintenance were done as needed while consulting me on what had to be done (excellent communicators with a very good knowledge base) 

Business response:

Thank you for the glowing review! Troy takes great pride in his customer service and knowledge. I am sure he will be thrilled to hear such a positive review. 

Rav1's profile image
Rav1 
10 years ago

Very good staff and survice Brought rav in service was great and was treated with respect. Great dealership and very clean and spacious would recomend this dealership for everything regarding toyota products. Makes me come back to toyota everytime Easy to get to Very centeral in alberta 

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satisfied customer 
10 years ago

service, parts, drivers,mechanics service is excellent all staff are helpful and they know their productst hey are all well trained parts people are knowledgeable and give sound advise shuttle drives are safe and polite I want to say thank you to the mechanics if it wasn't for them the others may not have a job right? every single time my suv runs like a top. I am not afliliated with toyota in any way just appreciate a great product 

TL's profile image
TL 
10 years ago

Happy customer Extremely smooth process of regular scheduled maintenance. Booked the service online and confirmed via e-mail with Diane C. Dropped off my vehicle at the pre-arranged time and was met by Troy. Reviewed the maintenance and recall item and it wasn't long before I was in a shuttle back to my office. Troy called back at the estimated completion time and I was told my vehicle was ready and it was another quick shuttle ride back to pick up my vehicle. I appreciated that the technician that worked on my vehicle also ... read more

Business response:

Thank you for the fantastic review! We are glad to hear that booking an appointment with us is so easy especially the online process. Troy is a very driven by his customer experience, I'm sure he will be pleased to hear this! Happy Driving! Doris Blanchard Service Manager 

HM's profile image
HM 
10 years ago

Fabulous! I dealt with Todd om Monday Feb 15, 2016, he was very knowledgeable, friendly, helpful, personable and took the time to answer all my questions! It was a fantastic experience! 

spoiled36's profile image
spoiled36 
10 years ago

Another Great Experience Troy never seizes to amaze me. My vehicle went in for a regular oil change and to my surprise, my right axel needed replacing. As a safety precaution, Troy called to let me know the hazards of not replacing it and well...needless to say, my vehicle is at 100% again. I trust Troy with every recommendation he gives me and he has never failed me. Troy is the reason why I recommend Gateway Toyota to all my friends and family. 

Business response:

Thank you for such a glowing review! Troy will be smiling ear to ear when he reads this review I'm sure! Troy does what ever he can to make sure his customers are happy and keep returning. He is a huge part of what makes Gateway Toyota! Please stop in and say hello next time you are by. Doris Blanchard Service Manager 

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KSR38 
10 years ago

Most excellent Gateway always provides me with the highest level of service from the service department, to sales, parts and finance. Truly one of the better dealerships out there. Recently I purchased a brand new 2016 Tacoma and they delivered, after a slight mix up to which they stepped up to the plate on to correct, the exact truck I wanted. I am thrilled with it and the experience! 

vvvvvvvvv's profile image
vvvvvvvvv 
10 years ago

Great friendly and quick service, easy to wait in the coffee lounge with free wifi and was given estimate of time to wait and it was quicker 

Swagger wagon 2013's profile image
Swagger wagon 2013 
10 years ago

trustworthy dealership I found the service advisor Troy was very professional, courteous, knowledgable & respectful when advising for suggested & necessary services to my Sienna. Is it upselling? Probably, but necessary to protect my investment for the long run, even though I am on the thrifty side. 

Business response:

Thank you for such a positive review! Troy takes much pride in his customer relations and knowledge that he provides. Stop in and say hello next time you are by. Doris Blanchard Service Manager 

Frequently asked questions about Gateway Toyota

How is Gateway Toyota rated?

Gateway Toyota has a 4.4 star rating with 4,138 reviews. 

When is Gateway Toyota open?

Gateway Toyota is closed now. It will open at 8:00 a.m.