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Tony Graham Toyota
- Car Dealers
- Ottawa, ON
About this business
Location details
1855 Merivale Rd, Ottawa, ON, K2G 1E3, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
good service and excellent sales person When my 2001 Camry shows signs of age, I started looking for the replacement car. I went the dealer that I bought my Camry in 2001 ( the one on Bank St.) the moment I walked in, a couple sales people jumped on me asking if they could help me. When I said that I just wanted to look around first and have some idea about my next car but I won't be buying until my current Camry giving me any trouble, all of them showed signs of disinterest and walked away fast! Then I visited Tony Graham T... read more
Went to dealer to pick up wipers for my Tacoma that I purchased at Tony Graham. After paying I went to showroom as I am interested in purchasing a new 4Runner and there was one on the floor. I stood in the sales area for 15 minutes while a half dozen salespeople walked past me several times like I was invisible. A couple of them were also in their glass offices and saw me but did not come out to assist. Horrible experience and will take my business elsewhere going forward.
I’m extremely disappointed and upset with the behavior and attitude of the service department. The staff were impolite and showed a lack of responsibility toward the customer
The poorest service ever. For expressing I waited for 2 hours yesterday and left without service. Came after an appointment for lube today and the job is still not done. Will never come here ever.again. period.
I had a very disappointing first time used car buying experience dealing with Luis Martinez. After a test drive and discussing financing, the payments were going to be reasonable and so I made a deposit on the car. He called me the next morning to say that he had forgotten to include 88% of the tax in the agreement of sale. I returned that evening to go over the new numbers, during which he tried to upsell me on product and refused to remove walk-away protection despite my deposit being more than half the value of the car. T... read more
Toyota lost yet another repeat customer today and over what I thought would be an easy solution. It all started with a recall of all things but that wasn’t the issue, it was the lack of customer service. I’ve been reading other posts on here and wish I had before buying my Tundra because I probably would have decided not to. It’s not like the Tundra is cheaper or more fuel efficient than any other truck in its class. So if you ever try to log a complaint with Toyota Canada all that you will hear is that all dealers are indep... read more
An example to the greed of sales agents at car dealerships and their exploitation of people in the current situation of cars shortage..On May 25, I found the car I was looking for at Tony Graham Marivale. In the early morning of the same day I sent an email asking if its avaible for a test drive..I didn’t wait long to get the response from Jason Sousa assuring me that the car is available and available for testing so I took an appointment with him at 5pm of the same day. After 45 min if driving I arrived at the location at 5... read more
been a customer for many yearsrecent experience was been a customer for many years recent experience was horrible customer service and service in general has been unacceptable had a lot of screw ups and unnecessary trips to the dealership I am switching all my future services to barrhaven toyota where I was treated as a valued customer not just another number walking through the door after so many years of being a loyal customer and buying several vehicles there I am very disappointed and surprised at the treatment I got at ... read more
I had the worse experience with this car dealership recently. The only reason I will stay with them for one more season because I already paid for tire storage. When I came to change tires they were checking on the car and intentionally locked wiper on the back window and told me it was broken, even though it was working just a 20 min before. They offered the check it out for about 70$ and then depends on the fix will estimate the cost of the repair, could be even motor change on the wiper mechanism. I agree but was suspicio... read more
Frequently asked questions about Tony Graham Toyota
How is Tony Graham Toyota rated?
Tony Graham Toyota has a 4.5 star rating with 2,956 reviews.
When is Tony Graham Toyota open?
Tony Graham Toyota is open now. It will close at 8:00 p.m.