Richmond Hill Toyota's cover image

This profile has been claimed by the business owner or representative.

Richmond Hill Toyota

4.7
  • Car Dealers
  • Richmond Hill, ON

About this business

AutomotiveCar Dealers

Location details

11240 Yonge St, Richmond Hill, ON, L4S 1K9, Canada

Get directions
WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
Sun8:00 a.m. to 5:00 p.m.
4.711,414 reviews
Select a rating
Binong's profile image
Binong 
5 years ago

Finanve force you to buy their stupid anti rust module. I wanted to get removed but the so call manager said its already installed and hard to remove. Mean while its only wire that connected to the negative battery. Eric Liu(rate will be 10) is good sales person but the finance woman Benni Saleh is pushy person and force you to buy something. Next time I know what to do. 

Me's profile image
Me 
5 years ago

I am writing to tell you how disappointing and frustrating my experience was at this dealership. I was disappointed with the sales/lease process and with the lack of Covid 19 protocol. I will be returning my car at the end of the lease and I will be purchasing my new car at a different dealership. I currently lease a Toyota Rav4 from this dealership. My lease ends on Nov 22, 2020. After being harassed from May 14th until this week by phone, email and mail to come in and discuss purchasing or leasing a new vehicle I finally g... read more

Solmaz's profile image
Solmaz 
6 years ago

I would like to share my bad experience with Toyota company. I paid deposit in advance but I decided to cancel the deal before pick up the car but tony ( Sales manager)told me you can’t give your money back, you must take the car or your deposit going to be hold here until one they you buy a car from Toyota Richmond hill, I am international student and I need my money to pay my tuition fee 

Sunny's profile image
Sunny 
6 years ago

very bad service dealing with used car department and not happy with the service they provided...not recommended & finally purchased my car from Erin park toyota in mississauga. 

Philip Choi's profile image
Philip Choi 
7 years ago

Paid for everything but they owe me a set of car key In short, on 22 Jan 2019, I was trying to buy a used car for my mother and told the sales executive that my mother will be the owner of the car. I paid $1,000 deposit and said will pick up the car on the Saturday and he said everything will be ready by then. On Saturday, me and my mother got to the dealership, Richmond Hill Toyota, and found out he made me as the owner of the car instead of my mother and he was missing one set of car key. He said everything will be fixed a... read more

Nothappy's profile image
Nothappy 
7 years ago

Preowned department sucks Don't trust pre owned department. Assistant manager Tom Pitsicos don't keep this word. Bruce Potterton (sales person) don't know Toyota product. Sucks. How come? All what they can said-"it's great car". Toyota is GREAT car but this people, working for Richmond Hill Toyota not. Very sad. This is one of the big Toyota dealership in Ontario. So, think twice. All the best, customers. 

L's profile image
L 
7 years ago

service wasn't done properly In past I checked several Toyota dealerships and Richmond Hill Toyota was best....until today. It was just oil and filter change. It also include lubricate latches, top up fluids (as required), etc. It wasn't done. I asked to do it and felt like I'm asking extra services to do? It was done in my present, but not professionally- not all latches lubricated, windshield washer overfilled and splashed around.... Maybe it was just technician, but this dealership lost my trust, unless they could prove d... read more

Vijay's profile image
Vijay 
7 years ago

Absolute Nightmare!!! We wanted to buy a Toyota Camry Hyrbrid. We were given a VIP appointment with a Sales person to do the test drive. So one Saturday we went there all the way from Brampton and took the test drive. We spent sometime going over the deals, features and colors and liked a car in 2018 model but was not available in the white color we wanted. We left that day to be in touch with the sales person. After a wait of two weeks, after multiple back and forth conversations we were told we would be getting a 2019 mode... read more

Michael's profile image
Michael 
7 years ago

Cheating with work orders It became when I serviced my car last year. I payed attention on the mark in my front wheel when I left the car for oil change and wheels rotation. As per work order all wheels were rotate. But I saw the marked wheel was on the same place. Employees denied to talk about it. I've complained to manger and got some apology and wheels rotated. This year I marked wheels explicitly. And found that no wheels rotation was done despite I paid for full package. Manager again. Not much interest. Wheels were fi... read more

Frequently asked questions about Richmond Hill Toyota

How is Richmond Hill Toyota rated?

Richmond Hill Toyota has a 4.7 star rating with 11,414 reviews. 

When is Richmond Hill Toyota open?

Richmond Hill Toyota is open now. It will close at 9:00 p.m.