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Lexus of London

4.9
  • Car Dealers
  • London, ON

About this business

AutomotiveCar Dealers

Location details

1065 Wharncliffe Rd S, London, ON, N6L 1J9, Canada

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.95,040 reviews
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Karen's profile image
Karen 
9 years ago

Pleasure of dealing with Lexus of London If you want a pleasurable buying experience I highly recommend Lexus of London. Our salesperson Tom Hiscott made our experience enjoyable. This is the second vehicle we acquired from this dealership and every time I visit for the regular maintenance on my vehicle I am treated with friendly respect. They make you feel like you matter. 

Business response:

Hi Karen, thank you for leaving us areview. Lexus of London relies on feedback from customers like yourself to understand how we are performing and we appreciate you taking the time to let us know about your experience. We hope to see you back at our dealership again for future service appointments. 

ONTHGO's profile image
ONTHGO 
9 years ago

Best of the Best I travel over an hour each direction to get my Lexus serviced at Lexus of London. They always offer me a coffee, or refreshment, and have snacks while I wait too. My car is always done to perfection, at reasonable prices, and even cleaned before they hand it back over to me. The service people call me by name, and always do their best to accommodate my short notice requests for service. There is little doubt in my mind that I will be a Lexus customer for the rest of my life. Kerry D Lexus HS250h owner 

Gordon J. Banting's profile image
Gordon J. Banting 
9 years ago

Purchase I purchased an RX and Stephanie was knowledgeable and professional in all respects. I would not hesitate to recommend her any of my friends. She was also available with information whenever requested. 

Business response:

Hi Gordon, Thank you for yourreview. Lexus of London relies on feedback from customers like yourself as it let's us know how we are performing, and we truly appreciate you taking the time to let us know about your experience. We hope to see you back again in the future for service appointments. 

Terri123's profile image
Terri123 
9 years ago

Excellent experience I traded in my old Lexus and leased a 2017 NX200 and Sue Vincent (and staff) made it a very smooth transition. Sue was extremely helpful and I will be a Lexus customer for life! 

Business response:

Hi Terri, thank you for leaving us areview. Lexus of London relies on feedback from customers like yourself to understand how we are performing and we appreciate you taking the time to let us know about your experience. We hope to see you back at our dealership again for future service appointments. 

Lihtning's profile image
Lihtning 
9 years ago

Lexus nx purchase Chris and Stephanie were exemplary with their professionalism and knowledge. It was a pleasure to do business and would do so again in a heartbeat. 

Business response:

Hi there, thank you for taking the time to write us areview. Feedback from customers like yourself is important to Lexus of London as it lets us know how we are performing, and we are glad to hear about your experience. If there is anything else we can assist you with, please don't hesitate to get in touch. 

Gaolaogao's profile image
Gaolaogao 
9 years ago

Purchased of Pre-owned SUV We've just recently purchased a pre-owned SUV (Dodge Durango) from Stephanie Shearsby of Lexus of London. Stephanie made the purchase process for us easy, she was very professional and made sure that our inquiries are answered (please note, that I asked a lot of questions). She worked with us and made sure that we are comfortable with our monthly payment financing choice. Likewise with Liliana S, Liliana explained everything that we need to know with our financing, and answered all our questions. O... read more

Business response:

Hi there, Thank you for yourreview. Lexus of London relies on feedback from customers like yourself as it let's us know how we are performing, and we truly appreciate you taking the time to let us know about your experience. We hope to see you back again in the future for service appointments. 

Jimmy's profile image
Jimmy 
9 years ago

Purchase of pre-owned vehicle Four years ago, Stephanie supported us to buy out our lease and to make a new purchase - she was new with the dealership. Subsequently, whenever we were in the dealership for maintenance services, she always spoke with us and kept up with our current events. This fall, when we were in the market for a replacement for the older Lexus, we told Stephanie to keep and eye out for a pre-owned Lexus with low mileage. She emailed us, unknowingly while we were on vacation in Saint Lucia, with the 'perfec... read more

Business response:

Hi Jimmy, thank you for leaving us areview. Lexus of London relies on feedback from customers like yourself to understand how we are performing and we appreciate you taking the time to let us know about your experience. We hope to see you back at our dealership again for future service appointments. 

Tchetchel's profile image
Tchetchel 
9 years ago

Great experience with Stephanie Shearsby @ Lexus of London Just purchased a pre-owned Lexus LX570 from Stephanie Shearsby at Lexus of London. What a great experience it was ! Stephanie was very professional and helpful through all the purchase process. Everything starting the first inquiry till leaving the dealership in the purchased vehicle was at the highest Lexus standards. Highly recommend everybody to purchase a car from Stephanie Shearsby and Liliana S (financials). Oleg. 

Business response:

Hi there, thank you for taking the time to write us areview. Feedback from customers like yourself is important to Lexus of London as it lets us know how we are performing, and we are glad to hear about your experience. If there is anything else we can assist you with, please don't hesitate to get in touch. 

JYC's profile image
JYC 
9 years ago

Visited dealership because of friend's referral Jack Ji was the best Chinese sales I ever met. He was referral by one of my best friends who bought the NX through him. His recommends was so useful and educated us how to pick a vehicle which fit our situation well. We looked into RX350 and I was still conversing the options he gave us. I will definitely buy my new vehicle through him! 

Business response:

Hi there Thank you for yourreview. Lexus of London relies on feedback from customers like yourself as it let's us know how we are performing, and we truly appreciate you taking the time to let us know about your experience. We hope to see you back again in the future for service appointments. 

Frequently asked questions about Lexus of London

How is Lexus of London rated?

Lexus of London has a 4.9 star rating with 5,040 reviews. 

When is Lexus of London open?

Lexus of London is open now. It will close at 6:00 p.m.