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Lexus of London
- Car Dealers
- London, ON
About this business
Location details
1065 Wharncliffe Rd S, London, ON, N6L 1J9, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great customer service Purchasing a vehicle is a big decision for us. From the first contact through email, Stephanie was very accommodating, knowledgable , welcoming, and friendly. We've had our Lexus for a month now and I still feel comfortable emailing Stephanie with any questions. Thanks again Stephanie for the attention you provided us.
Business response:
Hi Karen, thank you for leaving us areview. Lexus of London relies on feedback from customers like yourself to understand how we are performing and we appreciate you taking the time to let us know about your experience. We hope to see you back at our dealership again for future service appointments.
A Wonderful Experience Right from the minute that we walked into the dealership we were made to feel welcome. We had told the lady that greeted us that we were just looking right now and we looked at the RX350 and the NX200t F Sport 3 that were side by side in the showroom. After deciding that the NX was the car that we wanted we asked to speak to a salesperson and were introduced to Sue Vincent, Sue and Stacey made the whole experience of becoming a Lexus owner an very easy and stress free time.
Business response:
Hi Jim, Thank you for yourreview. Lexus of London relies on feedback from customers like yourself as it let's us know how we are performing, and we truly appreciate you taking the time to let us know about your experience. We hope to see you back again in the future for service appointments.
Absolute Phenomenal Service even for out of towners The attention, service, and patience along with educated and proper and correct information was supplied to me during the full 5 hours I was there. I went in to inspect a used Lexus that I purchased at another dealer and they treated me as if I was their client from the beginning. Romeo's advice and knowledge was as reliable and stellar as the Lexus brand itself... and I don't live in the city, nor the province and I'm at least a 7.5 hour drive away. If I could give more st... read more
Business response:
Hi Benn, Thank you for yourreview. Lexus of London relies on feedback from customers like yourself as it let's us know how we are performing, and we truly appreciate you taking the time to let us know about your experience. We hope to see you back again in the future for service appointments.
staff at this dealership Second Vehicle Bought from Stephanie Shearsby Liked her attitude and Help the first time so much I went back to her for sales this time Thoroughly Satisfied With Romeo Nissan in Service he totally goes above and beyond . Best Of any Dealership i have ever gone to. Last but not least Rhonda Concierge Is the friendliest Of any dealership I have Ever Been at over my Many years They have kept me there and Had me Stick with this dealership
Business response:
Hi there, thank you for taking the time to write us areview. Feedback from customers like yourself is important to Lexus of London as it lets us know how we are performing, and we are glad to hear about your experience. If there is anything else we can assist you with, please don't hesitate to get in touch.
Best Experience I'm currently leasing an NX200t that I purchased from Rick last year. He is now assisting with my second purchase of an RC300. I wouldnt think of dealing with anyone else. Rick is the best!
Business response:
Hi there, thank you for taking the time to write us areview. Feedback from customers like yourself is important to Lexus of London as it lets us know how we are performing, and we are glad to hear about your experience. If there is anything else we can assist you with, please don't hesitate to get in touch. Lastly, we hope you enjoy your new Lexus!
#1 Dealership This is the second time I've dealt with Rick Watson and the experience was still amazing. Honest guy who clearly knows his stuff. Thanks again Rick
Business response:
Hi Tanis, thank you for leaving us areview. Lexus of London relies on feedback from customers like yourself to understand how we are performing and we appreciate you taking the time to let us know about your experience. We hope to see you back at our dealership again for future service appointments.
Great Service - Minor Shortfall Lyndsi ensured that all requested servicing, and a little extra, was completed in a satisfactory and timely manner. Vehicle was returned clean and ready to go. Unfortunately once home, I discovered that some parts were missing. Contacted Romeo, and he advised that he would investigate and ensure complete satisfaction. Thanks to all.
Business response:
Hi Tc, Thank you for yourreview. Lexus of London relies on feedback from customers like yourself as it let's us know how we are performing, and we truly appreciate you taking the time to let us know about your experience. We hope to see you back again in the future for service appointments.
Fantastic Experience !! This is my first Lexus, I was helped by a gentleman named Rick Watson. He was very knowledgeable, polite, and at no time did I feel pressure to buy. This was the best car buying experience at an amazing dealership. Thank you Rick and Lexus of London !
Business response:
Hi Wong, thank you for leaving us areview. Lexus of London relies on feedback from customers like yourself to understand how we are performing and we appreciate you taking the time to let us know about your experience. We hope to see you back at our dealership again for future service appointments.
Extremely Satisfied I just wanted to take a moment to rate my recent experience at Lexus of London. As you can see I have given my review an 5 star rating. Liliana had made it to be an smooth experience overall. Not only was she genuine overall and fabulous to work with to boot, but also a true professional. The more time I had spoke talking with Liliana the more inclined I felt. Her knowledge and experience was superior, approach was quite relaxed, she went above and beyond to ensure customer satisfaction, this wouldn't hav... read more
Business response:
Hi there, thank you for taking the time to write us areview. Feedback from customers like yourself is important to Lexus of London as it lets us know how we are performing, and we are glad to hear about your experience. If there is anything else we can assist you with, please don't hesitate to get in touch.
Frequently asked questions about Lexus of London
How is Lexus of London rated?
Lexus of London has a 4.9 star rating with 5,040 reviews.
When is Lexus of London open?
Lexus of London is open now. It will close at 6:00 p.m.