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Lexus of London

4.9
  • Car Dealers
  • London, ON

About this business

AutomotiveCar Dealers

Location details

1065 Wharncliffe Rd S, London, ON, N6L 1J9, Canada

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.95,040 reviews
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Gozman's profile image
Gozman 
9 years ago

Awesome service Rick provided great service. He was friendly, helpful, and well-informed. He was able to answer all of our questions and provide great suggestions. We are very happy with our NX and would recommend Lexus of London to anyone looking for a new car! 

Business response:

Hi Gozman, Thank you for yourreview. Lexus of London relies on feedback from customers like yourself as it let's us know how we are performing, and we truly appreciate you taking the time to let us know about your experience. We hope to see you back again in the future for service appointments. 

JackMcMurray's profile image
JackMcMurray 
9 years ago

Outstanding service. Fast friendly service. They remember your name and do what they say in the time that they say. I have never had a bad experience with their Service Dept. 

Business response:

Hi Jack, thank you for leaving us areview. Lexus of London relies on feedback from customers like yourself to understand how we are performing and we appreciate you taking the time to let us know about your experience. We hope to see you back at our dealership again for future service appointments. 

Harry B's profile image
Harry B 
9 years ago

Great service! I recently purchased a pre-owned RX350 from this dealership. I received excellent service from Rick Watson. He was very attentive to my needs and created a comfortable rapport to assist with my buying decision. I would recommend Rick to my friends when looking for a vehicle. Harry B. 

Business response:

Hi Harry, thank you for taking the time to write us areview. Feedback from customers like yourself is important to Lexus of London as it lets us know how we are performing, and we are glad to hear about your experience. If there is anything else we can assist you with, please don't hesitate to get in touch. 

Jin SUN's profile image
Jin SUN 
9 years ago

Nice service Very glad to be a customer here. Nice car and best service I've ever had. Jack pick up and drop off when I test drive. And help me to book the maintenance service, explain all my questions professionally. I will refer all My friends to Lexus in thefuture 

Business response:

Hi Jin, thank you for leaving us areview. Lexus of London relies on feedback from customers like yourself to understand how we are performing and we appreciate you taking the time to let us know about your experience. We hope to see you back at our dealership again for future service appointments. 

Clyde's profile image
Clyde 
9 years ago

Excellent Service Liliana Samaelli provided excellent service, efficiently transferring my extended warrantee to the buyer of my 2013 GS350. I congratulate everyone at Lexus London on their very high service quality. 

Business response:

Hi Clyde, Thank you for yourreview. Lexus of London relies on feedback from customers like yourself as it let's us know how we are performing, and we truly appreciate you taking the time to let us know about your experience. We hope to see you back again in the future for service appointments. 

Jimmy's profile image
Jimmy 
9 years ago

Another outstanding service experience As always, taking our cars in for servicing is a positive experience. Making the appointment works around our schedule; a car is always made available while our car is in the shop. This appointment was for major servicing, which was clearly outlined, so no surprises when I picked up the car at the end of the day. Both Karen Campbell and Jason Janusz were friendly, welcoming and helpful, as always. 

Business response:

Hi Jimmy, thank you for taking the time to write us areview. Feedback from customers like yourself is important to Lexus of London as it lets us know how we are performing, and we are glad to hear about your experience. If there is anything else we can assist you with, please don't hesitate to get in touch. 

Eric Chan's profile image
Eric Chan 
9 years ago

Great customer services from Jason and Liliana I am very impressed with the dealership on everything they provided to customers. I came to the service department with a very short notice to Jason, he managed to get my job done in the shortest possible time and he is just great in handling customers, explaining in details on the job making every dollar spent worthwhile. Attention to details is something they do best. I also want to thank Liliana, the Financial Services Manager, she provided very prompt responses to my request... read more

Business response:

Hi Eric, thank you for leaving us areview. Lexus of London relies on feedback from customers like yourself to understand how we are performing and we appreciate you taking the time to let us know about your experience. We hope to see you back at our dealership again for future service appointments. 

Jim's profile image
Jim 
9 years ago

Lexus of London is great place to purchase a vehicle! During the past two years my wife and I have admired the RX-350. The 2017 with 8 speed transmission; "driver assists;" color (cashmere), and showroom presentation sealed the deal. We are impressed with Sue Vincent's knowledge of vehicles and the RX-350 in particular. Sue is not aggressive and professionally highlights the features of this vehicle. Sue delivered the vehicle to our home in Sarnia and patiently reviewed all the paperwork and intelligently answered the querie... read more

Business response:

Hi Jim, thank you for taking the time to write us areview. Feedback from customers like yourself is important to Lexus of London as it lets us know how we are performing, and we are glad to hear about your experience. If there is anything else we can assist you with, please don't hesitate to get in touch. 

Glenn and Deb's profile image
Glenn and Deb 
9 years ago

AMAZING!! We had so much fun dealing with the staff at Lexus We checked out a couple of places when looking for our car and Lexus of London is the place to go! The people who work there are happy and it shows in every step of purchasing a vehicle there. We felt comfortable right from the start. Rick Watson was our guy and was excellent through the whole process. He asked us questions about what we wanted and he listened, this is a major thing to us and is as important as the vehicle. We knew we could trust him! Stacy in fina... read more

Business response:

Hi Glenn, Thank you for yourreview. Lexus of London relies on feedback from customers like yourself as it let's us know how we are performing, and we truly appreciate you taking the time to let us know about your experience. We hope to see you back again in the future for service appointments. 

Frequently asked questions about Lexus of London

How is Lexus of London rated?

Lexus of London has a 4.9 star rating with 5,040 reviews. 

When is Lexus of London open?

Lexus of London is open now. It will close at 6:00 p.m.