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Lexus of London

4.9
  • Car Dealers
  • London, ON

About this business

AutomotiveCar Dealers

Location details

1065 Wharncliffe Rd S, London, ON, N6L 1J9, Canada

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.95,040 reviews
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M. Robertson's profile image
M. Robertson 
8 years ago

New Lexus I've had several Cadillac's over the years and wasn't sure about making a change. Rick introduced me to the IS300 and I knew right away this was the car for me. Rick was honest about my trade and made the deal easy. Great dealership. 

Business response:

Hi M. Robertson, Thank you for yourreview. Lexus of London relies on feedback from customers like yourself as it let's us know how we are performing, and we truly appreciate you taking the time to let us know about your experience. We hope to see you back again in the future for service appointments. 

JessicaH's profile image
JessicaH 
8 years ago

Excellent service! Great experience with a needed 55,000km tune-up! Thorough inspection and rationale given for needed work. Done in a timely fashion and car was cleaned and detailed! Thank you! 

Business response:

Hi Jessica, thank you for leaving us areview. Lexus of London relies on feedback from customers like yourself to understand how we are performing and we appreciate you taking the time to let us know about your experience. We hope to see you back at our dealership again for future service appointments. 

Lexus RX's profile image
Lexus RX 
8 years ago

Great experience My recent experience at Lexus of London service was great. Getting a loaner vehicle was also awesome when the job is going to last a few hours. Karen has been very helpful whenever I bring my vehicle in for service or repair. 

Business response:

Hi there, thank you for taking the time to write us areview. Feedback from customers like yourself is important to Lexus of London as it lets us know how we are performing, and we are glad to hear about your experience. If there is anything else we can assist you with, please don't hesitate to get in touch. 

Leah's profile image
Leah 
8 years ago

Amazing experience at Lexus of London!! Well..this is my first car so I have no idea about the vehicle things. Jack is very enthusiastic and thoughtful he explained every details for me. Really appreciate it.! Will recommend jack to all my friends!! 

Business response:

Hi Leah, Thank you for yourreview. Lexus of London relies on feedback from customers like yourself as it let's us know how we are performing, and we truly appreciate you taking the time to let us know about your experience. We hope to see you back again in the future for service appointments. Lastly, we hope you enjoy your new Lexus! 

Ron's profile image
Ron 
8 years ago

RX 350 purchase Great doing business with Sue and Kylie. Their knowledge towards their products is outstanding and their service to the customer was great. We love our new Lexus. 

Business response:

Hi Ron, thank you for leaving us areview. Lexus of London relies on feedback from customers like yourself to understand how we are performing and we appreciate you taking the time to let us know about your experience. We hope to see you back at our dealership again for future service appointments. Lastly, we hope you enjoy your new Lexus! 

CL's profile image
CL 
8 years ago

Good experience Sue is the kindest dealer I've ever been with and I am so happy with my purchase here. Once I saw the ad on Internet and I gave her a phone call right away, and she just took few minutes to finish my reservation for the car. She is efficient, knowledgeable and friendIy dealer. I would highly recommend. 

Business response:

Hi Cl, thank you for taking the time to write us areview. Feedback from customers like yourself is important to Lexus of London as it lets us know how we are performing, and we are glad to hear about your experience. If there is anything else we can assist you with, please don't hesitate to get in touch. Lastly, we hope you enjoy your new car! 

ZillurC's profile image
ZillurC 
8 years ago

Great dealership- excellent service from Rick Watson Bought a used Lexus 350 from London Lexus. Have been extremely happy with the car and their service. Rick was very professional and provided all the info and carproof by email before we drove from Oakville to London. The negotiation was hassle free. On the day of delivery the car was ready nice and clean, just like they promised. Have been very happy with the car and the Team's professionalism. Overall, it was a pleasant experience. THANK YOU. 

Business response:

Hi there, Thank you for yourreview. Lexus of London relies on feedback from customers like yourself as it let's us know how we are performing, and we truly appreciate you taking the time to let us know about your experience. We hope to see you back again in the future for service appointments. Lastly, we hope you enjoy your new Lexus 350! 

Denise's profile image
Denise 
8 years ago

2017 Lexus NX300h purchase From the time you walk in the door, the attention given to a customer (or potential customer) is excellent with no hard sell coming at you. . Sue Vincent really was helpful in finding the right model for my purposes. ., Kylie had all the paperwork waiting for me (ably assisted by lindsay) very soon after my trade in was assessed--brought in the trade in, went to lunch, and everything was ready to sign upon my return. . . Even Romeo came out to congratukate me on the purchase. I know I am in good ha... read more

Business response:

Hi Denise, thank you for leaving us areview. Lexus of London relies on feedback from customers like yourself to understand how we are performing and we appreciate you taking the time to let us know about your experience. We hope to see you back at our dealership again for future service appointments. Lastly, we hope you enjoy your new NX300H! 

Karson's profile image
Karson 
8 years ago

Awesome experience Had nothing but a great experience with Stephanie. She made the whole process of trading a car in and driving away with a new car seamless and easy, great experience! 

Business response:

Hi Karson, Thank you for yourreview. Lexus of London relies on feedback from customers like yourself as it let's us know how we are performing, and we truly appreciate you taking the time to let us know about your experience. We hope to see you back again in the future for service appointments. 

Frequently asked questions about Lexus of London

How is Lexus of London rated?

Lexus of London has a 4.9 star rating with 5,040 reviews. 

When is Lexus of London open?

Lexus of London is closed now. It will open at 9:00 a.m.