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Lexus of London

4.9
  • Car Dealers
  • London, ON

About this business

AutomotiveCar Dealers

Location details

1065 Wharncliffe Rd S, London, ON, N6L 1J9, Canada

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.95,040 reviews
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IS350's profile image
IS350 
8 years ago

Good service This establishment has a vision and goal to providing service. That mission isn't to just make money and bring the customer back after the car is bought. I bought my car from a different dealership and they treat me very well. I recently dealt with Henry who was very pleasant and professional. 

Business response:

Hi there, Thank you for yourreview. Lexus of London relies on feedback from customers like yourself as it let's us know how we are performing, and we truly appreciate you taking the time to let us know about your experience. We hope to see you back again in the future for service appointments. 

Sandy's profile image
Sandy 
8 years ago

Every level of service area delivers exceeding expectations From the reception desk at the service area, sales, reception, coffee, guest services, we won't go anywhere else. We want to always drive a Lexus and deal with Lexus of London. With service issues I was kept up to date, informed and educated on the process of this particular service. I'd like to particularly note the caring and professional service Drew Paillie provided. My friends and neighbours are astounded at how well I am treated. Drew personally delivered my v... read more

Business response:

Hi Sandy, thank you for leaving us areview. Lexus of London relies on feedback from customers like yourself to understand how we are performing and we appreciate you taking the time to let us know about your experience. We hope to see you back at our dealership again for future service appointments. 

Gillian Corbo's profile image
Gillian Corbo 
8 years ago

Amazing Experience with Stephanie! I cannot say enough good things about my experience at Lexus of London, particularly with Stephanie. I’m a young female and was buying my first car. From the first point of contact Stephanie was incredibly on the ball, friendly, and was able to answer all of my questions despite the fact that I was buying a used Mazda from a Lexus dealership. She made me feel completely comfortable throughout the entire process, and it gave me some reassurance to be buying a vehicle from another young femal... read more

Business response:

Hi Gillian, thank you for taking the time to write us areview. Feedback from customers like yourself is important to Lexus of London as it lets us know how we are performing, and we are glad to hear about your experience. If there is anything else we can assist you with, please don't hesitate to get in touch. Lastly, we hope you enjoy driving your new Lexus! 

John Sottosanti's profile image
John Sottosanti 
8 years ago

Great Experience! Had the pleasure of dealing with Sue and Lyndsi and they were very professional and helpful during the sales process. Sue remained in contact throughout the process and was able to answer all my questions promptly. Would definitely refer friends and family to Lexus of London! Thanks Again! 

Business response:

Hi John, Thank you for yourreview. Lexus of London relies on feedback from customers like yourself as it let's us know how we are performing, and we truly appreciate you taking the time to let us know about your experience. We hope to see you back again in the future for service appointments. 

Sweety's profile image
Sweety 
8 years ago

very satisfied This is my second Lexus and I have always driving to London for my seri icing. I am very satisfied. All the staff are friendly and helpful. 

Business response:

Hi Sweet,y thank you for leaving us areview. Lexus of London relies on feedback from customers like yourself to understand how we are performing and we appreciate you taking the time to let us know about your experience. We hope to see you back at our dealership again for future service appointments. 

Macris's profile image
Macris 
8 years ago

Phenomenal service as always Karen and the team were accommodating when I asked if the service could be completed slightly sooner than quoted. I always leave this dealership feeling appreciated and the service department has exceeded my expectations time and time again. I can't thank you enough! 

Business response:

Hi Marcris, thank you for taking the time to write us areview. Feedback from customers like yourself is important to Lexus of London as it lets us know how we are performing, and we are glad to hear about your experience. If there is anything else we can assist you with, please don't hesitate to get in touch. 

paradisedog's profile image
paradisedog 
8 years ago

Excellent service,helpful advice. Professional dealership with considerable knowledge of cars. a wide range of choices,nice atmosphere. the price of the cars is reasonable. in a word,good job. 

Business response:

Hi there, Thank you for yourreview. Lexus of London relies on feedback from customers like yourself as it let's us know how we are performing, and we truly appreciate you taking the time to let us know about your experience. We hope to see you back again in the future for service appointments. 

a's profile image
a 
8 years ago

Customer service Karen gets me in for service without advance notice every time & provides a necessary loaner. She is extremely friendly & explains the service requirements in layman's terms 

Business response:

Hi there, thank you for leaving us areview. Lexus of London relies on feedback from customers like yourself to understand how we are performing and we appreciate you taking the time to let us know about your experience. We hope to see you back at our dealership again for future service appointments. 

Eleo's profile image
Eleo 
8 years ago

Nice and warm personality, helpful advices Jack has always been kind, and he helps to find the best decision from my situation. And every time when I came to see him, even he was busy in other business, he would give me response and tried NOT to keep me waiting. In general, he is a wonderful sales and a trusty friend. 

Business response:

Hi Eleo, thank you for taking the time to write us areview. Feedback from customers like yourself is important to Lexus of London as it lets us know how we are performing, and we are glad to hear about your experience. If there is anything else we can assist you with, please don't hesitate to get in touch. 

Frequently asked questions about Lexus of London

How is Lexus of London rated?

Lexus of London has a 4.9 star rating with 5,040 reviews. 

When is Lexus of London open?

Lexus of London is closed now. It will open at 9:00 a.m.