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1065 Wharncliffe Rd S, London, ON, N6L 1J9, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Lexus of london and Rick Watson Going to Lexus IS like going home. You are treated like family and with the upmost respect. My experience at Lexus of london and Rick Watson was phenomenal!!!! Very professional and respectful!! I would highly recommend Rick and Lexus of london!!!
Business response:
Hi there, thank you for taking the time to write us areview. Feedback from customers like yourself is important to Lexus of London as it lets us know how we are performing, and we are glad to hear about your experience. If there is anything else we can assist you with, please don't hesitate to get in touch.
Very Helpul Rick was great help from the moment I came in, answered all my questions and went beyond my expectations, thank you for the help. A
Business response:
Hi Chamsmo, thank you for yourreview. Feedback from customers like yourself is important toLexus of Londonas it lets us know how we are performing, and we appreciate you taking the time to let us know. We hope to see you back again in the future for service appointments, and most importantly we hope you love your newcar!
Excellent customer experience excellent customer experience We will certainly be purchasing our next upcoming vehicle with London and we are from Kitchener Well done team Lexus of London
Business response:
Hithere, thank you for taking the time to leave us areview.Lexus of London relies on feedback from customers like yourself and we truly appreciate you letting us know about your experiences. If we can assist you with anything else, please let us know. We hope to see you again for your next service appointment -- and most importantly we hope you love your newcar!
It was exciting getting my first lexus vehicle My overall experience at lexus of London was excellent. I was greeted in a friendly and curtious manner. They had my new vehicle ready for me on time and guided me through the instrument panel and their functions. They give me excellent information and we're ready to answer any questions or concerns of mine.
Business response:
Hi Carlos, Thank you for yourreview. Lexus of London relies on feedback from customers like yourself as it let's us know how we are performing, and we truly appreciate you taking the time to let us know about your experience. We hope to see you back again in the future for service appointments.
Excellent service I always have excellent service from my assistant manager Karen. She is always up to date on everything and if she doesn't have it on hand, she finds out quickly.
Business response:
Hi there, thank you for leaving us areview. Lexus of London relies on feedback from customers like yourself to understand how we are performing and we appreciate you taking the time to let us know about your experience. We hope to see you back at our dealership again for future service appointments.
Great experience with executive package I recently purchased the executive package to give my NX a freshening up. When I got it back it looked amazing. It looked as it did when I bought it. They got the salt stains out of the carpet and clean the interior beautifully. Will definitely be taking it back there again
Business response:
Hi Adam, Thank you for yourreview. Lexus of London relies on feedback from customers like yourself as it let's us know how we are performing, and we truly appreciate you taking the time to let us know about your experience. We hope to see you back again in the future for service appointments.
Exceptional customer experience! Service starts once you drive into the service bay, your not even out your car door & someone is right there. A great start to an exceptional experience. Everyone is professional, courteous, friendly & customer focused, they just can't do enough for you. I was kept informed on the progress of my service, continued commitment. Ordered a cargo liner from Andy & the exceptional customer service continued. Delivery was next day & Andy installed when my wife drove into the service bay. Great servi... read more
Business response:
Hi Eileen, thank you for taking the time to write us areview. Feedback from customers like yourself is important to Lexus of London as it lets us know how we are performing, and we are glad to hear about your experience. If there is anything else we can assist you with, please don't hesitate to get in touch.
Buying My First New Car Working with Sue was an incredible experience. I walked into Lexus not knowing if I would be able to walk away with my dream car, however, Sue made it possible. Being a new university graduate and just starting out my first job, I knew it would be difficult. I simply told Sue what my budget was and what I had to work with, she took care of the rest and I walked away with a brand new Lexus that I love.
Business response:
Hi there, Thank you for yourreview. Lexus of London relies on feedback from customers like yourself as it let's us know how we are performing, and we truly appreciate you taking the time to let us know about your experience. We hope to see you back again in the future for service appointments.
GS 350 Excellent service is the standard here. The best treatment whether it's for an oil change or a big service job. They work hard to earn the trust and business of their customers.
Business response:
Hi there, thank you for leaving us areview. Lexus of London relies on feedback from customers like yourself to understand how we are performing and we appreciate you taking the time to let us know about your experience. We hope to see you back at our dealership again for future service appointments.
Lexus of London has a 4.9 star rating with 5,040 reviews.
Lexus of London is closed now. It will open at 9:00 a.m.