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Lexus of London

4.9
  • Car Dealers
  • London, ON

About this business

AutomotiveCar Dealers

Location details

1065 Wharncliffe Rd S, London, ON, N6L 1J9, Canada

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.95,040 reviews
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Susan and Richard's profile image
Susan and Richard 
8 years ago

Rick Watson was amazing to work with! Rick made the purchase of our used Lexus so easy and wonderful. He gave us great customer service and was fun to deal with. Rick was efficient, reliable and the experience with him exceeded our expectations. We would not hesitate to recommend Rick and Lexus of London. Thanks everyone! Susan and Richard Stevenson 

Business response:

Hi Susan & Richard, thank you for leaving us areview. Lexus of London relies on feedback from customers like yourself to understand how we are performing and we appreciate you taking the time to let us know about your experience. We hope to see you back at our dealership again for future service appointments. 

Ivean's profile image
Ivean 
8 years ago

Awesome experience in Lexus of London Very positive experience with the Lexus of London. Courteous, professional with their services. This is my first car, but I had no idea where to start. Jack and Nick helped me a lot. They were able to answer all my questions and give me suggestions. The best part of it all no pressure what so ever. Everytime I called for a driving test, they could drove me to the dealership. They have awesome financial team as well. It only took ONE day to get bank's stuff. Had great experince and a grea... read more

Business response:

Hi Ivean, Thank you for yourreview. Lexus of London relies on feedback from customers like yourself as it let's us know how we are performing, and we truly appreciate you taking the time to let us know about your experience. We hope to see you back again in the future for service appointments. 

Bella's profile image
Bella 
8 years ago

Awesome !! Stephanie and Lexus of london We have dealt with Stephanie and Lexus of London with our last three SUVs. It was a pleasure to do business with her. She was very professional and we feel that she had our best interest at heart. We will enjoy our new car and will deal with her again. Lexus of London has always treated us well weather it be buying a car or taking it in for service. We will be happy to tell others of our great experience with Stephanie and Lexus of london. I must also mention Kylie and Teagan who also... read more

Business response:

Hi Bella, thank you for taking the time to write us areview. Feedback from customers like yourself is important to Lexus of London as it lets us know how we are performing, and we are glad to hear about your experience. If there is anything else we can assist you with, please don't hesitate to get in touch. 

MikK's profile image
MikK 
8 years ago

Friendly, knowledgeable and keen to help Stephanie responded to our Lexus "on-line" query almost immediately. She arranged for us to test drive an NX300h which we ultimately brought home. She was very knowledgeable about the vehicle. She provided us with options and gave us the time to make a decision. A week later we are pleased with the vehicle and our experience with her and the people at Lexus of London. 

Business response:

Hi Mikk, thank you for leaving us areview. Lexus of London relies on feedback from customers like yourself to understand how we are performing and we appreciate you taking the time to let us know about your experience. We hope to see you back at our dealership again for future service appointments. Lastly, we hope you enjoy your new NX300H! 

Randy's profile image
Randy 
9 years ago

Relaxed and professional experience This was my second purchase from Sue and she was professional and great to deal with. There was no pressure just an easygoing smooth experience. Kylie and Lauren were also very pleasant and helpful. 

Business response:

Hi Randy, thank you for taking the time to write us areview. Feedback from customers like yourself is important to Lexus of London as it lets us know how we are performing, and we are glad to hear about your experience. If there is anything else we can assist you with, please don't hesitate to get in touch. Lastly, we hope you enjoy your new car! 

Edgie's profile image
Edgie 
9 years ago

Very professional , informative & cooperative. Working with Sue Vincent was a very comfortable experience . This was a huge step for my husband and I to go from a sedan to a SUV. Sue's pleasant personality was comforting and see answered all of our questions flawlessly. During a RX350 test drive she took the time to explain all of the 350's controls. Everyone at this dealership wars courteous & pleasant . She even spent a lot of time sending us e-mails & phone calls. If anyone is contemplating a Lexus I would not hesitate to... read more

Business response:

Hi Edgie, Thank you for yourreview. Lexus of London relies on feedback from customers like yourself as it let's us know how we are performing, and we truly appreciate you taking the time to let us know about your experience. We hope to see you back again in the future for service appointments. Lastly, enjoy driving your new RX350! 

Saladeen's profile image
Saladeen 
9 years ago

Pleasent Purchase of Preown Lexus My family and I were impressed by the service received at Lexus of London - definitely of Lexus standards. Sue Vincent is a superb salesperson, experienced and accommodating. Kylie Burridge is, by far, the most exceptional and understanding finance agent we have ever come across. For what was an unfortunate experience our family had come across, having been in an accident and having to replace our vehicle, we ended up satisfied and happy with this ES350 purchase. Furthermore, even though we ... read more

Business response:

Hi Saladeen, thank you for taking the time to write us areview. Feedback from customers like yourself is important to Lexus of London as it lets us know how we are performing, and we are glad to hear about your experience. If there is anything else we can assist you with, please don't hesitate to get in touch. 

Guoiuo's profile image
Guoiuo 
9 years ago

Amazing service! I bought new vehicle from him, excellent customer service, great communications and friendly environment. Even outside office hours he responded quickly and professionally to all of my question. Really happy with the purchase. 

Business response:

hi Guoiuo, thank you for taking the time to write us areview. Feedback from customers like yourself is important to Lexus of London as it lets us know how we are performing, and we are glad to hear about your experience. If there is anything else we can assist you with, please don't hesitate to get in touch. 

joe's profile image
joe 
9 years ago

review Jack provided us very professional and perfect services and advices. We would like to come back with him if we will buy another vehicle in the future and we would like to recommend him to our friends as well 

Business response:

Hi Joe, Thank you for yourreview. Lexus of London relies on feedback from customers like yourself as it let's us know how we are performing, and we truly appreciate you taking the time to let us know about your experience. We hope to see you back again in the future for service appointments. 

Frequently asked questions about Lexus of London

How is Lexus of London rated?

Lexus of London has a 4.9 star rating with 5,040 reviews. 

When is Lexus of London open?

Lexus of London is closed now. It will open at 9:00 a.m.