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Lexus of London

4.9
  • Car Dealers
  • London, ON

About this business

AutomotiveCar Dealers

Location details

1065 Wharncliffe Rd S, London, ON, N6L 1J9, Canada

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.95,040 reviews
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Tadeusz Brucki's profile image
Tadeusz Brucki 
8 years ago

Many thanks to Stephanie. Very helpful to purchase my Lexus Extremely pleasant experience. Stephanie was not pushy and very open with everything. Stephanie was very helpful contacting them about the car. The finance manager was extremely nice. And I happen to need a car at the right time.Very good & friendly service I would definitely recommend. 

Business response:

Hi Tadeusz, Thank you for yourreview. Lexus of London relies on feedback from customers like yourself as it let's us know how we are performing, and we truly appreciate you taking the time to let us know about your experience. We hope to see you back again in the future for service appointments. 

B33R1979's profile image
B33R1979 
8 years ago

Very pleased with my experience. I was into your dealership to learn more about Lexus models and let me say I was warmly greeted by one of your salesmen, Rick Watson and he was very knowledgable and patient with all my questions amd with my kids wanting to sit in all the cars haha. I highly recommend asking for Rick if you visit this dealership! 

Business response:

Hi there, thank you for leaving us areview. Lexus of London relies on feedback from customers like yourself to understand how we are performing and we appreciate you taking the time to let us know about your experience. We hope to see you back at our dealership again for future service appointments. 

sodapopinski's profile image
sodapopinski 
8 years ago

Amazing. I wanted a Lexus, but was a bit concerned with how I might be treated at the dealership. I knew exactly what I wanted and what I didn't want was a high pressure salesperson trying to upsell me. Rick Watson came highly recommended by a close friend of mine and repeat customer. Rick was outstanding and exactly the type of person that I deal best with. I appreciate his help and demeanor and your facilities are top notch. Thank you for a great experience and I will be back when I am ready for a new vehicle. 

Business response:

Hi there, Thank you for yourreview. Lexus of London relies on feedback from customers like yourself as it let's us know how we are performing, and we truly appreciate you taking the time to let us know about your experience. We hope to see you back again in the future for service appointments. 

Ron Bisch's profile image
Ron Bisch 
8 years ago

Purchase of Used Car Even though it took several weeks to get a required part for my used car, the dealership was very helpful and professional. Once the part arrived at the dealership, it was installed immediately and I was able to complete the purchase the next day. The employees at the dealership were all very friendly and knowledgeable and ensured everything was set up before I left with the car. 

Business response:

Hi Ron, thank you for taking the time to write us areview. Feedback from customers like yourself is important to Lexus of London as it lets us know how we are performing, and we are glad to hear about your experience. If there is anything else we can assist you with, please don't hesitate to get in touch. 

Harleyridermarc's profile image
Harleyridermarc 
8 years ago

Easiest purchase of my Life Stephanie was friendly and courteous from the 1st minute we met her. She connected with my wife and made the experience of buying a vehicle great as it should. When you buy a car you should feel fantastic about it and get what you want without hassle. Stephanie did this for us . Never an issue on anything. She made it seamless for us . No one issue with anything. Buying a car over Christmas is tough as we are all busy. The dealership is 2 hours away from our home in the country . No problem for Lo... read more

Business response:

Hi Harley, thank you for taking the time to write us areview. Feedback from customers like yourself is important to Lexus of London as it lets us know how we are performing, and we are glad to hear about your experience. If there is anything else we can assist you with, please don't hesitate to get in touch. 

Shane1's profile image
Shane1 
8 years ago

Love my ride I love this company because it was a quick buy, and I was in a rush, was leaving town and they met all my needs to get me on my way 

Business response:

Hi Shane, Thank you for yourreview. Lexus of London relies on feedback from customers like yourself as it let's us know how we are performing, and we truly appreciate you taking the time to let us know about your experience. We hope to see you back again in the future for service appointments. 

Lexus519's profile image
Lexus519 
8 years ago

Professional experience with the staff I have visited the dealership a few times as I had my eye on a new car. Unfortunately life circumstances ( divorce) have postponed the PO by a cpl of quarters. My next purchase will be with Rick Watson in 2018. 

Business response:

Hi Lexus, thank you for leaving us areview. Lexus of London relies on feedback from customers like yourself to understand how we are performing and we appreciate you taking the time to let us know about your experience. We hope to see you back at our dealership again for future service appointments. 

Brampton649's profile image
Brampton649 
8 years ago

You will not be disapointed Purchased many vehicles in my lifetime but do not remember any dealers that I enjoyed more. Main reason for this is the people that work there and there eagerness to assist. Although I mainly dealt with two people, Stephanie the sales person who is so helpful and sweet you just want to give her a hug. From the Financial side, Liliana, who was also helpful and made every effort to provide what I required. Just for good measure once I purchased the vehicle that sales manager made it a point to thank... read more

Business response:

Hi Brampton, Thank you for yourreview. Lexus of London relies on feedback from customers like yourself as it let's us know how we are performing, and we truly appreciate you taking the time to let us know about your experience. We hope to see you back again in the future for service appointments. 

Kelly Churchill's profile image
Kelly Churchill 
8 years ago

Went above and beyond my expectations!! I cannot express how great of an experience I had with this dealership, specifically with Rick. As a female making her first major car purchase, I went in with a lot of questions and hesitations. Rick was beyond reassuring and knowledgeable, and he walked me through everything I needed to know. The visit exceeded my expectations. I will only be dealing with Lexus of London from here on out! 

Business response:

Hi Kelly, thank you for taking the time to write us areview. Feedback from customers like yourself is important to Lexus of London as it lets us know how we are performing, and we are glad to hear about your experience. If there is anything else we can assist you with, please don't hesitate to get in touch. 

Frequently asked questions about Lexus of London

How is Lexus of London rated?

Lexus of London has a 4.9 star rating with 5,040 reviews. 

When is Lexus of London open?

Lexus of London is closed now. It will open at 9:00 a.m.