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Kanata Toyota

4.4
  • Car Dealers
  • Ottawa, ON

About this business

AutomotiveCar Dealers

Location details

2500 Palladium Dr, Ottawa, ON, K2V 1E2, Canada

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
4.41,384 reviews
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Dom's profile image
Dom 
8 years ago

Awesome experience This is the fifth car that we have purchased from Tony Graham. Taylor, our salesman, was very knowledgeable with all the Toyota products and had a strong belief in the quality and value of the Toyota brand. Hi enthusiasm towards the brand was appreciated. 

Business response:

Hi Dom, Thank you for taking the time to write us a review. A special thank you for your trust in us for 5 cars. We are happy to hear of your pleasant experience at our showroom. . - Sales Team at Kanata Toyota 

keon's profile image
keon 
8 years ago

Informative and honest car-buying experience I purchased a used high kilometre Toyota RAV4 from Kanata Toyota in late May. Loren Henson was the salesperson overseeing my car-buying experience. The entire process was professional, educational and free of gimmicks. I appreciated Loren's expertise as he was able to answer many of my technical questions about the car. They did not engage in high-pressure sales tactics, and Loren was more than happy to openly share relevant information about the car's history and maintenance reco... read more

Business response:

Hi Keon, Thank you for taking the time to write us a review. We are happy to hear of your pleasant experience at the showroom and thank you for the recommendation. Congratulations on your Rav4 - great car!. - Sales Team at Kanata Toyota 

JoeJennifer's profile image
JoeJennifer 
8 years ago

Great Customer Service We purchased a new Prius Prime from this dealer, and had a very good overall experience. Everything was well explained on the test drive. Once we purchased the vehicle we noticed a few minor issues on delivery and those were addressed for us very well. Sales Manager and Salesperson went above and beyond to ensure we were happy with the vehicle. Very impressed. 

Business response:

Hi JoeJennifer, Thank you for taking the time to write us a review. We are happy to hear of your pleasant experience at our showroom. Congratulations on your Prius Prime and welcome to the Tony Graham family. - Sales Team at Kanata Toyota 

pliz4's profile image
pliz4 
8 years ago

New Camry Purchase This is my third Camry and the easiest purchasing experience I've had. John worked with me to ensure I had the answers I needed and the car I wanted. He was easy to negotiate with even as I expressed displeasure at some of the sales tactics Toyota salesmen always use. 

Business response:

Hi, Thank you for taking the time to write us a review. We are glad to hear you had a pleasant experience at Kanata Toyota. Congratulations on your new Camry and welcome to the Tony Graham Family. Regards Sales Team @ Kanata Toyota 

david47's profile image
david47 
8 years ago

Pleasant Experience I've never liked the haggling part of buying a new vehicle but salesman Loren Henson made the purchase of a new RAV4 smooth and straightforward. He never tried to move us up the model lineup or sell us unwanted dealer extras. He patiently answered our many questions and was very helpful throughout the sale. I would recommend him highly. 

Business response:

Hi David, Thank you for taking the time to write us a review. We are glad to hear you had a pleasant experience at Kanata Toyota. Congratulations on your new RAV4 and welcome to the Tony Graham Family. Regards Sales Team @ Kanata Toyota 

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Sac 
8 years ago

Very happy with the friendly service. Would highly recommend The staff were friendly and knowledgeable. I did not feel pressured in any way to buy which for me is a huge turnoff. Would definitely recommend. 

Business response:

Hi Sac, Thank you for taking your time to write us a review and thank you for the kind words - Sales team at Kanata Toyota 

Toyota Fan's profile image
Toyota Fan 
8 years ago

Professional & Friendly This would be the 3 car our family purchased from this dealership. I wouldn't go anywhere else. They are honest pleasant, gave great advise on the make of the vehicle and made the transition of the purchase easy . I'd see Loren again if I had to purchase another vehicle. 

Business response:

Hi Toyota Fan, Thank you so much for your review and mostly your trust in our dealership. We are honored to be your dealership of choice. Congratulations on your new Toyota. John Guigue New Car Sales Manager (613) 271-8200 ext. #511 

Jackie123's profile image
Jackie123 
8 years ago

Excellent service, very helpful salesperson Very good experience, our salesperson was friendly, knowledgable and very helpful. We ran into some issues on taxes and delivery and our salesperson Donnie got everything straightened out and made the whole process msuch easier and a lot less stressful. He made our Toyota experience fantastic. 

Business response:

Hi Jackie, Thank you for taking the time to write us a review. We are glad your car buying experience was smooth and Donnie could help with that. Congratulations on your new Toyota and welcome to the Tony Graham Family John Guigue New Car Sales Manager (613) 271-8200 ext. #511 

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Gypsy 
8 years ago

All military population should come here! Just amazing! First if all, let me congratulate you on your very knowledgeable, respectful and professional staff. I must admit of all the 5 cars and truck I had to buy new, Jakob was very impressive from the moment he introduced himself to the moment I left a content woman with my killer SUV. I always research and compare thoroughly among different models, companies and up to the dealers reviews... Despite tge fact your Yelp review was bad and a woman said she felt prejudicely treat... read more

Business response:

Hi Gypsy, Thank you so much for taking your time to write us a review. Your words lift our spirits on the sales floor. We look forward to seeing you at service soon. A warm welcome to the Tony Graham Family John Guigue New Car Sales Manager (613) 271-8200 ext. #511 

Frequently asked questions about Kanata Toyota

How is Kanata Toyota rated?

Kanata Toyota has a 4.4 star rating with 1,384 reviews. 

When is Kanata Toyota open?

Kanata Toyota is closed now. It will open at 7:00 a.m.