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Gateway Toyota

4.4
  • Car Dealers
  • Edmonton, AB

About this business

AutomotiveCar Dealers

Location details

2020 103A St SW, Edmonton, AB, T6W 2P6, Canada

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WeekdayScheduleStatus
Mon7:30 a.m. to 9:00 p.m.
Tue7:30 a.m. to 9:00 p.m.
Wed7:30 a.m. to 9:00 p.m.
Thu7:30 a.m. to 9:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 4:00 p.m.
4.44,138 reviews
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MJ's profile image
MJ 
10 years ago

Vehicle servicing As always, Troy at Gateway Toyota went above and beyond to be sure we were back on the road in a timely manner. We have three vehicles (2 toyota, 1 subaru) and they are all serviced here. Troy and the service team are amazing to say the least! No matter if we are in for a regular service, a warranty repair, or a quick check up we know that Troy will ensure everything is taken care of in quick and professional manner. Having our vehicles serviced at Gateway is worth the 2.5 hour drive!! 

Business response:

Thank you so much for the awesome review MJ! Troy is a great asset to our company and he'll be extremely pleased to hear he helps make your trek up here worth it! Please stop by and say hello next time you're in for servicing! Doris Blanchard Service Manager 

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TJ 
10 years ago

Vehicle servicing In May of 2015 I had new brakes installed. Shortly thereafter there was a problem with the brakes. I took it back, and it was inspected however no issue was found. I took the vehicle back a second time after the issue arose again. The second time, the problem was located and repaired at no extra cost. The service associate called and gave a full explanation of what had occurred. I was very happy to be fully informed, and that the problem was repaired with no extra expense for me. 

Business response:

Thank you TJ for the great review and I'm glad everything got sorted out for you with the brake issue! See you next servicing! Doris Blanchard Service Manager 

Ron's profile image
Ron 
10 years ago

Very friendly and helpful Very helpful in making sure the recalls were facilitated and the warranty requirements were fulfilled. I will continue to have my vehicle serviced here for as long as I own the car. 

Business response:

Thanks Ron for the great review! I'm glad that we've earned you as a loyal and long term customer of ours! I look forward to see you next time you're in, feel free to stop by and say hello! Doris Blanchard Service Manager 

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kapila 
10 years ago

brake oil problem i had extended warrenty. any how in the system it shows expire one month early. i taught to your warrenty manager and he solved the error and fixed the problem 

Business response:

I'm glad to hear everything got worked out smoothly and the warranty expiry was rectified quickly for you! Hope to see you next servicing! Doris Blanchard Service Manager 

joel17's profile image
joel17 
10 years ago

Excellent Service Job well done.I got it right on time.Service Consultant is approachable and took her own time as she explained every job they performed on my vehicle. 

Business response:

Thank you for the kind review Joel, I'll be sure to pass along my praise to Ruthi as she went above and beyond for you! Look forward to having you here again! Doris Blanchard Service Manager 

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Gail 
10 years ago

GREAT SERVICE Received very prompt service on Thursday. Was able to bring my SUV in without an appointment. Fast and efficient and very friendly staff. They addressed the problem immediately and within a short time called me with the recommendations. The shuttle service is very quick and their very friendly and accommodating 

Business response:

Thank you Gail, your review will surely put a smile on both Veronica and Troy's faces! I'm glad to hear we were able to provide a speedy and friendly service! See you next time! Doris Blanchard Service Manager 

Jennyc's profile image
Jennyc 
10 years ago

The service team treats me like family I always love bringing my vehicle in for service. I am always welcomed by my name and always gets a hug from Doris. I have been a customer for 11 years and recommend this dealership to anyone. 

ZoranTrn's profile image
ZoranTrn 
10 years ago

They even washed my car As always, great service. All employees are friendly and they all, deliver a great Customer Service. I always feel very welcome. Done in half an hour. 

Business response:

Friendly and efficient is our goal here! Thanks for the positive review and see you next time you're in! Doris Blanchard Service Manager 

Sandra Burgess's profile image
Sandra Burgess 
10 years ago

Purchase new 4 runner from Cameron I recently purchased a new 4 Rumner from Cameron and I have to say it was a pleasure dealing with him and gateway Toyota! From the moment I spoke to Cameron on the phone and told him what I was looking for until I drove off their lot in a beautiful new 4 Runner it was the most comfortable and easy vehicle purchase I've had. Friendly, down to earth, no pressure! 

Business response:

I'm extremely happy to hear that everything went smoothly, as we try our best to have an open, friendly, no pressure environment to allow you to make an educated and informed purchase. Hope to see you around here for your servicing as well! Mike Muir BDC Manager 

Frequently asked questions about Gateway Toyota

How is Gateway Toyota rated?

Gateway Toyota has a 4.4 star rating with 4,138 reviews. 

When is Gateway Toyota open?

Gateway Toyota is open now. It will close at 6:00 p.m.