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Gateway Toyota
- Car Dealers
- Edmonton, AB
About this business
Location details
2020 103A St SW, Edmonton, AB, T6W 2P6, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 9:00 p.m. | |
| Tue | 7:30 a.m. to 9:00 p.m. | |
| Wed | 7:30 a.m. to 9:00 p.m. | |
| Thu | 7:30 a.m. to 9:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
service on brakes and new drive belt Troy was very courteous and professional. He contacted me as soon as car was ready and went over the invoice and service with me. Excellent service!
Business response:
Thank you for the great review, both Dale and Troy will be very pleased to hear you were happy with them and their service! I hope we'll see you next time you require any work done! Doris Blanchard Service Manager
Service for for my fleet of Toyotas I run a fleet of 12 Toyota's and use this dealership for my service and repair needs. Straight forward information, no run around and quick turn around.
Business response:
Glad to hear we're the service shop of choice! Thanks for the great review! We do our best to be as efficient as possible so there's minimal downtime, especially when having the truck in the shop means it's not earning you money! Hope to continue to help service your trucks for many years to come! See you next time. Doris Blanchard Service Manager
Excellent Customer Service Dana has always proven herself to be a friendly, efficient, knowledgeable service advisor. My husband and I have been taking our vehicles to this dealership for almost five years and make a specific point to book our appointments through Dana because of the top-notch customer service she provides at each visit. She is always willing to answer any questions we may have and genuinely cares about our experience each time we come in. It is very comforting knowing we are taking our vehicles to a dealers... read more
Business response:
Thank you for the kind review of Dana. She takes immense pride in her knowledge of the products and building lasting service relationships. She will be thrilled to hear this glowing review! See you next time you're in! Doris Blanchard Service Manager
quick and efficent I dropped in without an appointment and was looked after very quickly, with only what I was asked for done without them trying to sell me other services , they even washed my vehicle.
Business response:
Thank you for the great review! We do our best to accommodate walk ins as effectively and efficiently as possible! Hope to see you next time you're requiring some service work! Doris Blanchard Service Manager
Friendly, Knowledgeable and Helpful Staff Every step of the way - from the service staff to the shuttle driver - every employee is courteous,, helpful, competent, knowledgeable! Kept me up-to-date on progress of my repairs.
Business response:
Thanks for the glowing review, everyone will be pleased to hear that you were happy with the service! I hope to see you next time you're in, feel free to say hello! Doris Blanchard Service Manager
Excellent Customer Service The service advisor, Troy, actually listens to us and deals with our concerns promptly. He is a very knowledgeable service advisor and the service we receive is just what we asked for. He goes out of his way to explain what needs to be done. We feel very comfortable leaving our Toyota Matrix in his capable hands.
Business response:
Thank you for the awesome review, Troy is certainly knowledgeable and caring. We're glad to have him on our team and love hearing positive reviews like this one! See you next time you're in! Doris Blanchard Service Manager
Amazing service right from the start! From dealing with Troy who goes out of his way to help you understand what needs to be done to the shuttle receptionist setting up a ride for me when I needed to be somewhere at a certain time. Troy is the only person I see when I need work done on my vehicle, I've recommended him to friends. He goes above and beyond for his customers, and he's not to hard on the eyes!! Shuttle did not take long at all to get me out, the receptionist kept me updated on when I would be going out, even exp... read more
Business response:
Thanks for the awesome review! We definitely try to be as efficient as possible, whether it's getting your vehicle in and finished or simply scheduling shuttles! I'll pass along the great praise to both Taylor and Troy, I'm sure he'll blush from the compliment! Hope to see you again for your next servicing! Doris Blanchard Service Manager
Friendly,courteous,efficient service !! Shuttle service if you need it, great waiting area if you don't. Easy location to get to. Todd has always greeted me and looked after everything and explained what needs to be fixed and takes the time to show the items that needed repair.
Business response:
I appreciate you taking the time to write this review. Todd is certainly an extremely knowledgeable and valuable member of our service team and he'll be thrilled to hear the positive and kind words! Thanks again and look forward to having you here again for your next servicing! Doris Blanchard Service Manager
Always amazing service! Worth the drive just to be treated so exceptionally well- I often have my baby and/or toddler with me and am always treated well as are my children. This kind of service is really appreciated!
Business response:
Thank you for the awesome review! I'm glad to hear the extra drive is worth it for the overall service experience here! Please pop your head in and say hello next time you're here! Happy and safe driving! Doris Blanchard Service Manager
Frequently asked questions about Gateway Toyota
How is Gateway Toyota rated?
Gateway Toyota has a 4.4 star rating with 4,138 reviews.
When is Gateway Toyota open?
Gateway Toyota is open now. It will close at 6:00 p.m.