This profile has been claimed by the business owner or representative.
Gateway Toyota
- Car Dealers
- Edmonton, AB
About this business
Location details
2020 103A St SW, Edmonton, AB, T6W 2P6, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 9:00 p.m. | |
| Tue | 7:30 a.m. to 9:00 p.m. | |
| Wed | 7:30 a.m. to 9:00 p.m. | |
| Thu | 7:30 a.m. to 9:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
Great service. Great service by Troy and Doug. Long time customer with lots of experience with different makes. Toyota preferred. Gateway service stands out. Keep it up, guys.
Business response:
Thanks for the top notch review! We appreciate your business and look forward to seeing you next servicing! Happy driving! Doris Blanchard Service Manager
last minute appointment we contaced dana as we were looking at buying a used car, so we needed to get an inspection done on it. we had very little time to get it done and she was somehow able to make this happen for us. we have dealt with dana on several other occasions and she is always bubbly and friendly. she is very knowledageable about anything we have ever asked her for our car / truck.
Business response:
Thanks for the great review Chris. I'm glad to hear that we were able to get you in quickly and accommodate your inspection! I'll pass along the nice note to Dana and let her know to keep up the good work! See you next time you're around! Doris Blanchard Service Manager
Service with a Smile My Prius had a recall notice and I had scheduled a convenient date for this service. On arriving, I was greeted by Cassandra who was just finishing with another customer. When my turn arrived, she was efficient and noted that the car was also due for a scheduled service and that she could fit this and one other small item into the service call. Rocky provided my shuttle ride to home and right on time, I phoned to advise me that my car was ready. I could not return to pick it up that day, but the next mor... read more
Business response:
Thanks for the great review! I'm glad to hear everything was done quickly and we were able to accommodate on short notice! I hope we see you again for your next service interval and don't hesitate to say hello! Doris Blanchard Service Manager
allways exceptional service I've taken my vehicles to Gateway Toyota since their purchase and the service has always been great. Service personnel like Troy are key to good customer satisfaction and he continues to be one of the main reasons for me returning on a scheduled basis.
Business response:
Thanks for the top notch review Hugh! We're glad to hear you've been a loyal customer and Troy will be extremely pleased to hear he's a major contributing factor that drives customers, like yourself, back here time and time again. I will be sure to pass this along to Troy. Doris Blanchard Service Manager
Troy speaks the language Troy understands the trucks inside and out so when you give specific instructions regarding what suspension or service work you want done, he speaks your language. Product knowledge is essential in meeting the customers expectations and Troy and his team do that. A quality job delivered on time. Love the new Bilstein 5100 shocks. Great job Troy.
Business response:
Thanks for the 5 star review Craig. Troy takes pride in his product knowledge, as do all our advisors, but he definitely has a special place for the Toyota Trucks! I'm glad to hear you're loving the Bilsteins, they're an amazing shock! See you next servicing! Doris Blanchard Service Manager
excellent service amazing service.no coercion into getting things done.perfect advice as to what needs to be done and what can wait.no pushing unlike other dealerships where they want to get maximum money out of your wallet,even for unwarranted repairs.
Business response:
Thanks for the great review! We do our best to make sure you know everything that needs to be done, and what to expect coming up in the future! Hope to have you back when you need your next tune up! Doris Blanchard Service Manager
Perfect service. Very clean shop. I came earlier but did not wait even one minute. Unfortunately I did not ask what was the name of the employee. He explain everything to me very clearly. I only have customer number: 38641.
Business response:
Thank you for taking the time to write a great review for us Ludmila. I did some digging and found that you were speaking with Todd, and I've passed along your compliments! Thanks again and hope to see you back for your next servicing. Doris Blanchard Service Manager
Oil Change. Shop was very clean. One question I had was answered promptly and accurately. Oil change was done at a very reasonable cost. I am very confident work was done properly along with inspection of vehicle. Invoice was less than the same service at a Toyota dealer in the U.S.
Business response:
Thanks for the top notch review John. We aim to please and have a very competitive pricing structure for our service work! Glad to hear you're just as confident as we are with the work done! Hope to have you back again. Doris Blanchard Service Manager
Replace headlight lamp Thought I would have to wait to have this done, but I was in and out of the service room in just a few minutes!
Business response:
Thanks for taking the time to give us a 5 star review! By the sounds of things, writing the review took longer than the servicing did, awesome! Looking forward to having you come back in for your next tune up! Doris Blanchard Service Manager
Frequently asked questions about Gateway Toyota
How is Gateway Toyota rated?
Gateway Toyota has a 4.4 star rating with 4,138 reviews.
When is Gateway Toyota open?
Gateway Toyota is open now. It will close at 6:00 p.m.