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Gateway Toyota
- Car Dealers
- Edmonton, AB
About this business
Location details
2020 103A St SW, Edmonton, AB, T6W 2P6, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 9:00 p.m. | |
| Tue | 7:30 a.m. to 9:00 p.m. | |
| Wed | 7:30 a.m. to 9:00 p.m. | |
| Thu | 7:30 a.m. to 9:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
Service Staff makes the dealership I purchased two cars at Gateway Toyota. Of course I was pleased with the first purchase which lead me to buy the second car from them. Very good sales team. However this was not what made me a very loyal customer. The service staff is what did it for me. They are very friendly and knowledgeable. I have tried one other Toyota service department and that confirmed my assessment of Gateway Service department. People like Doris and Troy and Bonnie are in my views very valuable intangible asset ... read more
Always awesome! I would definitely recommend Troy. He is my go to person. He has a happy go lucky disposition. Very professional, helpful, friendly, courteous, considerate, he has it all. Pleasure to deal with. Troy is a real sweetheart.
Winter Service went in to get my winter service and tires changed. I was expecting to have a couple of hours wait. It turned out that they were able to get me in right away and I was in and out in just over an hour. They even found a screw in my tire that they fixed. Thank you for looking after the small details.
Excellent service beyond expectations and very friendly all my question was answer in a professional manner to the best of there knowledge They always go the exta miles
Services They are giving good service to their customers and I am satisfied enough regarding their service. They are accommodating,they are helpful and friendly to their customers.
frendly The service department is amazing and very friendly.. most delearships after you buy the car don't follow up with you . But the staff at gateway after ever thing was said and done keep in contact and make sure you ate still happy with it.. best sales team by far.. if you head there to buy ask for mike Muir. He will put you into a sweet ride. Keep up the good work ??
Business response:
Thank you for the kind words, we strive to do the very best from initial point of contact, through the purchase process and after customer pick up to ensure the experience is positive and exciting! I'm glad to hear our service department has been top notch as well! Thanks again for the great review and say hello next time you're in! Mike Muir BDC Manager
Great experience. Only thing I was disappointed in was not reviewing the options I wanted and the options that were in the vehicle. I take responsibility for not ensuring the vehicle had all the options, and was disappointed when after searching for the back hatch release button in the vehicle to realize there wasn't one. That would have been a item that would have made me pass on the vehicle. I was in a hurry and didn't look at the options clearly enough. Can't fault the dealership, but wish it would have been further revie... read more
Quick and Easy Booked the appointment on-line, drove in the service door, gave the keys, explained the issue, picked it up at the end of the day. Quick and Easy!
2001 Prius The service today was excellent - an oil change and replacement of the cabin filter. I checked in with Todd and Troy was there to check me out. I was treated professionally by both these individuals and I value their opinions.
Frequently asked questions about Gateway Toyota
How is Gateway Toyota rated?
Gateway Toyota has a 4.4 star rating with 4,138 reviews.
When is Gateway Toyota open?
Gateway Toyota is closed now. It will open at 8:00 a.m.