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Gateway Toyota
- Car Dealers
- Edmonton, AB
About this business
Location details
2020 103A St SW, Edmonton, AB, T6W 2P6, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 9:00 p.m. | |
| Tue | 7:30 a.m. to 9:00 p.m. | |
| Wed | 7:30 a.m. to 9:00 p.m. | |
| Thu | 7:30 a.m. to 9:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
Long term service relationship Just wanted to put a few comments in about Troy . When you buy a new vehicle you are also indirectly including the service department in your purchase thoughts and research. Although we have bought many vehicles from this dealership one of the prime reasons we continue too over the years is the relationship we have with Troy Vinthers he inspires confidence when you bring your vehicle in for service , sometimes mistakes are made or other issues but how he deals with them and corrects them is ver... read more
Business response:
Thank you for the great review and kind words, Troy truly cares about every customer and relationship he builds with them. We cannot be grateful enough to have him on our team and are glad you took the time to leave a note for him as well. He'll be thrilled to read it. See you next servicing! Doris Blanchard Service Manager
Good experience Service work was done correctly and as per the estimate provided. Staff is friendly and - unlike my previous Toyota dealer - showed interest in questions I asked. Troy V. is professional and knowledgable.
The Extra Mile for My Highlander Gateway Toyota goes out of their way from the moment you drive in; till the moment you drive away. Two of the Service staff that are exceptional are Todd Pringle and Troy Vinthers. From making sure all services that the customer requires, keeping informed during the service appt., cost of the work being performed, vehicle washed, service appts. completed in a timely fashion. Thank you
Business response:
Thank you for the kind words Cindy, they mean a lot! We work hard to try and keep everyone happy and we're lucky to have people like Todd and Troy on our service team! Hope to see you again next time you're in need of some maintenance work! Doris Blanchard Service Manager
Warranty check and oil change Troy is a professional in all ways. My oil change was completed in good time and Troy was helpful as always. I will continue to use Gateway Toyota for all service on my Rav 4
Always more than satisfied! Today was a really big servicing to keep my 10-year-old Prius in excellent running order. As usual, Troy handled everything smoothly and efficiently explaining in detail what was needed. I was courteously shuttled back to my home but later Troy contacted me about another issue that had to be dealt with. I was totally confident in authorizing the additional service. I have been dealing with Gateway Toyota for 20 years and have always received exceptional service.
Awesome! I've been taking my car to Gateway Toyota for just about 10 years and every time I'm there the service is outstanding. Yesterday I took my RAV4 in for the 64,000km "checkup" and to switch to my winter tires. I dropped my car off at 730am and then took the shuttle to work. Not only did Bonnie keep me apprised of everything that was going on concerning my car (winter tires had leaks, etc), but also when I got back to Gateway that night (around 6pm) to pick up my car one of the shuttle drivers who had seen me in the mo... read more
excellent! Troy is the kind of guy who reinforces the idea of really decent human being even if he's billing one for $400+. He listened to my explanation that, in an emergency, I needed to get another dealership to put on my winter tires. He said that, in any other emergencies, to call him personally and he'd solve a problem. (In my case it was related to a death & funeral of a friend). He assured me that I wouldn't have tires or balancing checked. He apologized that the car wash had broken down and told me to come back for ... read more
AMAZING! Service Department is AMAZING! They go above and beyond the work your typical dealer would do (Not once, but every single time I go). Super fast, extremely friendly. I can't say enough good things about my experiences here. It is the only place I will bring my vehicle to get service done!
Excellent Service Technician I was really impressed with the service I received for my Toyota Venza. The driver side mirror cover needed to be replaced. Bonnie ordered the part, ensured it was the correct cover and colour and then had it coated with a protective covering. She made absolutely sure that it was installed correctly and I was on my way shortly thereafter. Bonnie is always cheerful, helpful and very conscientious that any service is done correctly. She is my go to technician.
Frequently asked questions about Gateway Toyota
How is Gateway Toyota rated?
Gateway Toyota has a 4.4 star rating with 4,138 reviews.
When is Gateway Toyota open?
Gateway Toyota is closed now. It will open at 8:00 a.m.