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Canyon Creek Toyota (2018)
- Car Dealers
- Calgary, AB
About this business
Location details
370 Canyon Meadows Dr SE, Calgary, AB, T2J 7C6, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
We bought a sienna last year. Love the car but the worst deal experience with this dealer. Lots of promises that never happened. Very unhappy. I will never step back my foot in to this dealership not even for oil change.
Business response:
Hello Lila, could you please contact me at your earliest convenience so that we could discuss your experience at Canyon Creek Toyota? I can be reached at 403-278-6066, or via email at dave@canyoncreektoyota.com. Thank you, Dave Moran, Assistant Sales Manager
Terrible experience In the middle of making a deal while Terrible experience In the middle of making a deal while awaiting the Mechanical Fitness Assessment (MFA) on a vehicle that day it was sold without our knowing. While the Manager was aware of our dealings and would have had to approve of the other sale he lacked the integrity and honesty to do the right thing. So disappointing as we had heard good things about this dealership. Beware- A sale is of utmost importance; not the customer nor honesty or integrity.
Poor response times and terrible service experience Took 3 days for this dealer to respond to a service booking request, web site is terrible to navigate. I will not return here and would suggest everyone else avoid.
Business response:
Hello, thank you for taking the time to post this review. I apologize for the delay responding to your service appointment request. We are currently evaluating our online appointment request system and processes so this will not happen again. Could you please give me a call at 403-225-5305? Thank you, Brent Carefoot, Service Manager
Reached Our Limit Myself and my partner have reached out final point of frustration with this dealership. We needed a seal on the back window fixed as it had fallen off our 2017 Toyota truck and we are still under warranty. For the past month we have been given the run around: "we will call you when we have the part" / "we will call you to book an appointment" - no call, not once. When we finally took action, we were told the part was in and we were booked in for an appointment. My partner took time of his work to come drop ... read more
Business response:
Hello Bre, thank you for your review. I would like to have a conversation with you about your service experience with us. If possible, at your convenience please call me at (403) 225-5305. Sincerely, Brent Carefoot, Service Manager
Warranty was a struggle My wife and I bought two vehicles a year ago. We love the Toyota product and it’s close to my work. Sales was fine. They did not honour a warranty I purchased and will never go back. I am disappointed. I would not recommend. They were happy to take our money. Not so happy when we needed warranty.
Business response:
Hi Ryan, we understand your frustration regarding your sunroof. Unfortunately, the warranty does not cover rocks hitting the glass. I would suggest speaking with your insurance company as some cover damage like this. I am also available if you would like to speak to me directly regarding this concern. Sincerely, Corry Baum, General Manager (403-278-6066)
Disappointed Customer Service We were very disappointed in the experience we had a few days when we went into Canyon Creek Toyota to purchase a vehicle. We felt that the purchase business manager was very unprofessional and uninformed, as a result we went elsewhere to purchase a vehicle. We would not recommend Canyon Creek Toyota because of this experience.
Business response:
Thank you for taking the time to leave a review. I am sorry to hear about your recent experience at our dealership. I would like to know more about what happened during your visit. At your convenience, please call me at 403-278-6066. Kind Regards, Mike Binotto, Sales Manager
terrible customer service "I'm not going to waste my time if you are not buying a vehicle." -- Myron Darr, Product Advisor Wow~ How can you expect a customer walk in and then buy a vehicle right away?!
Worried Had a test drive with Sales person ALI was told that it would go through AMVIC inspection and will be taken care of the problem of Shaking while car accelerated. But after delivery the same problem is still there and the car was supposed to be cleaned all through, but not done at all rather the sales guy gave excuses that the service manager was not in today. Will check with the Sales Manager Mike.
Not a great experience overall I found the car I wanted on the dealership’s website and made a deal with the salesman over the phone. He was fine to deal with. When I picked up the vehicle he took me for a test drive to show me the features and he tolerated my terrible city driving. I also dealt with the finance guy and it was an awful experience. First he sent me a bill of sale and told me to sign it and send it back. I noticed he had assumed I was financing the whole amount over a 5 year period and had payments calculated ... read more
Frequently asked questions about Canyon Creek Toyota (2018)
How is Canyon Creek Toyota (2018) rated?
Canyon Creek Toyota (2018) has a 4.2 star rating with 2,209 reviews.
When is Canyon Creek Toyota (2018) open?
Canyon Creek Toyota (2018) is closed now. It will open at 9:00 a.m.