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1025 Dundas St W, Whitby, ON, L1P 1Z1, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Very helpful Gary was very helpful with our purchase. I appreciated the fact that he provided clear and efficient information and service. I am sure he would treat any and every customer equally well
Outstanding customer service - Ethical and Professional We appreciated the outstanding customer service that we received from John Lee and David Marshall at Whitby Toyota. David handled the negotiations with ethics and professionalism. John was straightforward, kind and accommodated us on his day off. We were impressed to see both John Lee and David Marshall present when we picked up our first new vehicle. It was a nice touch when they both came outside to bid us farewell and to high-five our children who have gotten to know... read more
Business response:
Thanks Fredaline & Rony! we hope you are enjoying your NEW Toyota Venza so far...we really appreciate your business and thanks so much for choosing us all the best!
Another great Toyota experience This is my third Toyota Corolla and once again I am very satisfied with Whitby Toyota. Gary Brown is a very knowledgeable salesman and I am very satisfied with my new car. It was an unexpected purchase as a result of a car accident. Thank goodness for seatbelts and airbags!! I would certainly recommend Gary to anyone looking for a Toyota. Keith was also very helpful in explaining the warranty options. Well done and thanks gentlemen.
Excellent sales experience Lawrence Orde and Gary Brown were great to deal with. I managed to get a great trade value, they worked with me on price of the new vehicle, threw in some add on's and really went the extra mile. They worked with me how I wanted, over email, provide clear and transparent pricing options with no surprises at all (none of the usual tax omission to inflate the price etc). They even covered tire swap out help me make a decision on a secondary set of rims.
Had to buy a car. Lucky to buy it from Gary. An unfortunate accident put me in the market for a new car. We chose a 2017 RAV4 because we have had good experiences with Toyota and we loved the features of the XLE. Gary Brown is an awesome person to buy a car from. He is professional, knowledgeable and personable. He clearly loves what he does and he does it well. Costs and process were clearly laid out so there were no surprises. He gave a thorough introduction to the vehicle before I drove it away. Even though I had just met... read more
Business response:
Thanks for such an awesome review & for recognizing Gary we really appreciate it. We hope you're enjoying your NEW Rav4 to the fullest thanks for choosing us!!
GARY 'THE GREAT' BROWN GARY GARY GARY... YOU ARE DEFINITELY A GREAT CHAP.. ABSOLUTELY PROFESSIONAL IN EVERY ASPECT.. THANKS AGAIN FOR THE TOYOTA COROLLA 17.. WE LOVE IT :) THANKS GARY... YAAAAAAAAYS
Customer Service Whitby Toyota prides itself on customer service. When there is a perceived issue, the customer relations dept. reaches out and makes sure the problems are resolved to the customer's satisfaction.
Business response:
Hello, I am very sorry to hear about your recent experience at our dealership. At Whitby Toyota we take our customer's feedback and concerns very seriously. To help us better serve you better can you kindly provide us with your First and Last name? Once we have this info we can investigate this matter further. Also, please feel free to provide us with any additional details that you feel may help us learn more about this issue. It is our goal to ensure we resolve this matter to your complete satisfaction and keep you a happy... read more
Purchased a 2017 RAV4 It is a pleasure dealing with Andrew Ward, very attentive and nice guy to deal with. Although your Dealership is quite a drive for us as we live in Markham - it is not far enough when you have to deal with Sales person like Andrew. The trade in was fast and fair that there was no question asked - The car we wanted was shown to us, what were included, the price. the trade in, the freebies - that was the nice part for me - and the Sale went through smoothly. Do we recommend Whitby Toyota? Any time - you a... read more
Business response:
Thanks for all of your kind words Gloria & a big thanks for continuing to choose Whitby Toyota we really appreciate your continued loyalty and hope you enjoy your latest Rav4 for years to come!
Purchased a 2017 Rav4 Transaction went smooth, explained every bit of the process with what fees we were paying. Would recommend going to this salesman if you were to purchase your vehicle . 10 /10
Business response:
Thanks for choosing Whitby Toyota & for such a glowing review we really appreciate it THANKS!!
Whitby Toyota has a 4.6 star rating with 7,515 reviews.
Whitby Toyota is closed now. It will open at 8:00 a.m.