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Toyota on the Trail
- Car Dealers
- Edmonton, AB
About this business
Location details
5210 Calgary Trail NW, Edmonton, AB, T6H 4J8, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
I have always had excellent service at Sun Toyota and today was no different. The vehicle was serviced in a timely manner with Sandeep calling me as soon as it was ready.
Everything about my oil change was really great. The reason I thought the price was not great is because I have had an oil change elsewhere and it was not as expensive as at the Toyota dealership.
Overall, service appts for me, have been tough at this dealership. The reason I stay is due to relationships I have with the main Don Wheaton dealership on Whyte Ave. I believe, after talking with Scott, that the small issues that I have had at the dealership will be corrected in the near future.
Business response:
Thank you providing your feedback and being willing to discuss your concerns with Scott our Service Manager. We take your feedback very seriously and work hard to take constructive suggestions in an effort to make things better operationally. Managing growth has its challenges, many of the dealerships operational issues will disappear with a proper facility. 9 more months. For now our team needs to work harder to show our customer appreciation and value. I would be available to discuss any future concerns if we haven't been ... read more
I saw the add for my now new truck in a local paper, then looked it it on Sun Toyotas website. Ashlee did a fantastic add on the truck, which made me want to go check it out. Ashlee was helpful right from the start, not being pushy, and being as honest as she could about the truck. I did realize it wasn't new, and that she wasn't the previous owner, but she said it the way it was. She didn't hesitate to let me take it for a test drive, or to take it in to look it to a friends to get another opinion about the truck. There wer... read more
Good friendly people with good product knowledge. i can Good friendly people with good product knowledge. i can recommend them to any one for service. i bought my car through the same dealership and liked their friendly service.
Sandeep was very helpful. All the staff were welcoming. I particularly love the free WIFI and my service did not take that long. Great Experience.
My car was indicating that the battery on my remote starter was getting low and needed to be replaced. So I went to the dealership to see if they could help me get that fixed. Not only did I get a replacement battery within minutes, but Dennis was very helpful in showing me how to take the old battery out and exactly how to place in the new battery and put the remote back together again. Very refreshing to have someone take the time and cheerful consideration over such a small matter, often considered too trivial to spend an... read more
I rated the service at Sun Toyota as excellent due the the friendliness of the staff, their ability to get the work done within a reasonable. From the front desk personnel to the service personnel - everyone is always helpful. I also appreciate the telephone reminder I get the day before an appointment and the follow up call after a servicing.
Quick, friendly and comprehensive. Clean and comfortable waiting room. Used the shuttle service in the past and found it very timely and friendly. Thank you
Frequently asked questions about Toyota on the Trail
How is Toyota on the Trail rated?
Toyota on the Trail has a 4.3 star rating with 7,141 reviews.
When is Toyota on the Trail open?
Toyota on the Trail is closed now. It will open tomorrow at 9:00 a.m.