Lexus On The Park

judych 

on DealerRater

12 years ago

Superb customer service for sales...Haskell Beall I have leased 3 Lexus SUVs from Haskell and have received superb service each time from him.Haskell will take the time to explain all features of the vehicle in great detail,and as I am not a car person,he will also set all the settings too so I don't have to figure it out.He is extremely patient,very friendly and makes the experience of leasing very simple, explaining every detail of the contract. I can highly recommend Haskell Beall as well as Lexus on the Park's service de... read more

Casey44 

on DealerRater

12 years ago

Trade-up @ Lexus on the Park I was contacted about a Special Sales Day to talk about trading in my Lexus 350 2011 for a new 2014 Lexus 350. My sales consultant was Stephen De Silva. He was very knowledgeable, courteous and able to answer all my questions. It was a very busy day at the dealership - and everyone was helpful and friendly. I picked up my new car on Monday, March 31, 2014 and everything was ready for me to sign and they also have someone to bring me up-to-date on all the new improvements in my new car. All in all... read more

lssmith 

on DealerRater

12 years ago

Excellent Service I have had my LX350 serviced by this dealership consistently for four years. They are very appreciative of my time; keeping to appointments, providing courtesy drivers, getting the job done on time. Kevin Fam provides a detailed summation of potential service needs and estimated costs. Once verified by the mechanics, he calls to get your direction and authorization. Where possible Kevin makes best efforts to get the lowest cost for parts, recognizing that that they are original Lexus and not after market pa... read more

jilldavies 

on DealerRater

12 years ago

Purchased car off lease Nick did a great job explaining the process to purchase the car after the end of the lease. My mother has originally leased the car but we wantedthe car in my name and Nick lead us through that process as well. Thanks. 

captainm 

on DealerRater

12 years ago

Great service on the winter tire change Yet again top notch service from Lexus on the Park; quick turnaround on the tire change along with the (usual) detailing inside and out. Always a pleasure dealing with LOTP. 

BruceTopp 

on DealerRater

12 years ago

Only dealership I would ever use I am a 54 year old and have gone through several cars and dealers over the years but my last 4 cars have been with the same dealer...Lexus On The Park. The reason for this frankly is genuine outstanding service that makes me feel "like a somebody". I never feel rushed or pushed into anything. I plan on continuing to deal with my salesperson Lazar who brings professionalism to a new high. I even get a private lesson on how to work all the gadgetry from Josie who is friendly and very knowledgab... read more

Halima 

on DealerRater

12 years ago

The best service with John De Sousa! I feel very lucky to be assisted by John De Sousa, one of the best sales people I have ever met. I'd like to state that he's genuinely nice person and as a manager John really does his best in making sure customers are happy and satisfied. Whenever I have questions or any issues with the car I always get the best service from John, who is always the friendliest, fun, humorous (I consider it's important trait!), attentive to any needs or concerns and comes up with a satisfying solution! Th... read more

Homaira magidi 

on DealerRater

12 years ago

excellent service I would like to write a few words about my experience from Lexus on the park with Mr Abid Shivji. To describe Mr Abid Shivji in a few words I would say he is a fantastic and a great person. For the very first time when I met Abid was 2 years back. I have lost my only key for RX 350 in Canada wonderland and there was no way I could find it. Unfortunately I got help from a private key maker who promised me to charge me way less for a set of key ( I wish I wouldn't take his word). That key maker instead of sta... read more

Lexus456 

on DealerRater

12 years ago

New Lease As an existing Lexus customer I was invited to a ' Customer Appreciation Day" on Mar 26. Was treated exceptionally by everyone at the dealership from the General Manager to the Sales people on the floor. My intent in walking in the door was not to take a new lease but rather buy out my existing car. They put together an extremely good offer for me to obtain a 2014 auto.........and I walked out the door with the new car.