This profile has been claimed by the business owner or representative.
7677 112 Ave NW, Calgary, AB, T3R 1R8, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Steamlined & stress-free car buying, exceptional service In late February of 2016, we found ourselves in need of a second car, and in a short time-frame. Of course we plowed through websites, solicited opinions and narrowed down our choices. We checked out a few cars prior to the Saturday morning we visited Lexus of Royal Oak. Talat Hussain was fantastic right from the start, being professional, genuine and knowledgeable. He was both encouraging and enthusiastic as we test drove several vehicles (a couple of them more than o... read more
Business response:
Hi & Thank you! As a dealership in such a large city at times it is hard to stand out, we are certainly pleased you had such a fabulous experience!
Professional,frendily and knowledgable This is a fantastic dealership owned by great people and staffed with professional employees. Mike Kulcheski is one of those people who when we dealt with him was understanding, professional, knowledgeable and very friendly. We enjoyed dealing with him.
Business response:
Thank you! We could not ask for a nicer review of Mike!
Friendly and knowledgeable Both the sales manger and the salesman were friendly and knowledgeable. Talat Hussain spent a lot of time with me showing me the features of the car, both in the lot and during the test drive.
Business response:
Thank you Jim! We aim to please!
My Dream Car From the moment I walk into Lexus of Royal Oak I was treated like family. No stress... no worries. Thank you Lexus of Royal Oak.
Business response:
Thank you Donna! You ARE a part of our Lexus family! :)
I Love My Car and Services I really want to thank and appreciate the services that the member of Lexus Royal Oak Provide us. Even though I bought Pre-owned Mercedes Benz from them but I was surprise that how supportive they are to give us the info and services that we need. Talat Hussain was our sales person and he was the reason to come back to Lexus Royal Oak and buy the car even though we saw the same model of car same brand same color around the area 3 different dealerships and my fiancé told me that if we have to buy th... read more
Business response:
Wonderful! So happy to hear about your time at our dealership! Our Service team is excited to see you come in for the first time when you are ready for service!
A welcome surprise I attended a pre-arranged appointment and had the pleasure of being assisted by Talat, who was professional and polite from the start. There was no dealer-style pressure, or unwanted intrusions in my personal life to elicit information about my finances. At the conclusion of a test drive a conversation about the vehicle occurred, which resulted in a firm offer. Having wasted far too much time in other dealerships, Talat understood my situation and without frustration was able to finalize my offer. Furtherm... read more
Business response:
Thank you for taking the time to share your story with us! Talat is amazing and we are so pleased you had such a great experience.
Our experience was just amazing! Jon was very helpful, he was always available and he knew his product well. He was extremely accommodating and made sure that we get the best experience ever in purchasing the vehicle at Lexus. I am very happy with my car and look forward in being a long-term Lexus owner.
Business response:
Wonderful! We look forward to having you as a long-term guest at our dealership!
new car experience Great quality service at Royal Oak, and fair treatment on trade in. Service department is very good. never had a dispute on cost or completed work.
Business response:
Thank you Ron! We pride ourselves on providing the absolute best customer service in the city!
Service experience First time I called this dealership , I got a call back promptly from the service manager Robert , he was very helpful and accommodating , he ended up booking my service for me and organizing my time slot. I had never been to this area before so I ended up taking a wrong turn , when I called the dealership , the person who answered ( sorry I don't recall her name ) stayed on the phone with me till I got to the dealership and when she saw me coming she said ' can I get you a coffee / tea etc. Once I got the... read more
Business response:
We are all so pleased to hear about your positive experience here at Lexus of Royal Oak & we look forward to seeing you again!
Lexus of Royal Oak has a 4.9 star rating with 2,687 reviews.
Lexus of Royal Oak is closed now. It will open on Monday at 9:00 a.m.