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Heffner Lexus

4.5
  • Car Dealers
  • Kitchener, ON

About this business

AutomotiveCar Dealers

Location details

3131 King St E, Kitchener, ON, N2A 1B1, Canada

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.51,224 reviews
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Elizabeth & Tim's profile image
Elizabeth & Tim 
6 years ago

Excellent sales experience with Jake We recently purchased a Rav4 Hybrid from Heffner Toyota with the help of salesperson, Jake Hebscher. He patiently helped us find just the right vehicle, presenting several different options to consider. Jake spent a tremendous amount of time facilitating test drives and providing an overview of each vehicle's special features. The hybrid vehicle we wanted was on back order, due to its popularity, but Jake went the extra mile to help secure a Rav4 Hybrid for our family. We love the vehicle... read more

Business response:

On behalf of Jake and Heffner Toyota thank you so much for the kind words and 5 stars. It was our pleasure to help you secure the RAV4 Hybrid for your family. It's a great vehicle and you will no doubt love it as much as we do. Thanks again! 

dixster's profile image
dixster 
6 years ago

Purchased a 2019 Rav 4 from Jerry Smith We have purchased 3 Toyotas via Jerry. We have purchased cars from other dealers (makes) BUT no one can Match Gerry Smith's personable competent sincere manner. 

Business response:

Thank you dixster for your 5 star review and for your business over the years. I'll be sure to pass on your praise to Jerry. 

Vladdie1967's profile image
Vladdie1967 
7 years ago

Excellent Customer Service and Fantastic Dealership I truly had the best experience when I went into Heffner Toyota June 1, 2019! I went in just to test drive one of the newer Toyota C-HR and fell in love with it. The sleek lines the way it handled Kitchener's horrible roads. It was so smooth and slick. I spoke with Marc Fortier the gentleman who walked me through the entire process. He answered all my questions that I had and I had a lot of them. He was professional, very knowledgeable and put me at ease when it came time t... read more

Business response:

Thanks Vladdie1967 for taking the time to share your recent experience with the Heffner Used Vehicle Centre. Enjoy your new C-HR and I'll pass on your praise to Marc and Melissa. 

Loving her Prius's profile image
Loving her Prius 
7 years ago

Best car purchase experience Heffner's provided me an excellent sales experience,. Sales representative Rheal Lariviere is very experienced with Toyota products. He explained in detail the features of hybrid technology and features of the Prius that I was considering more than any website that I had visited or other prospective dealerships. He presented financing options that made sense. As this was my first experience with a hybrid, the test drive gave me the confidence to master this vehicle. At delivery, Rheal spent 90 mi... read more

Business response:

Thank you so much for your 5 star review and recommendation. We take pride in making sure you have all the information you need to make the proper decision for you and your lifestyle. I'll be sure to share your comments with Rheal. 

kristi's profile image
kristi 
7 years ago

Highly recommend Melissa Young and Heffner Motors! Purchasing a new car, like buying a house, is usually a very stressful experience. It was the complete opposite at Heffner Motors Limited in Kitchener, Ontario! I research everything, every possible detail, to be 100% confident of what I want and expect. As I am new to the area, I thoroughly researched auto dealers, both on-line and word-of-mouth informal chatting. Once I had made the final decision re which vehicle I wanted, a 2019 RAV4 Hybriid, I focused on the dealer. I m... read more

Business response:

Thank you Kristi for your 5 star review. For Heffner Toyota, it's always been about finding the right vehicle for you and your lifestyle. That involves answering all your questions, and as you mentioned, if we don't know the answer, we will find it for you. Thanks again, and keep loving your RAV4 Hybrid. 

Dexter's profile image
Dexter 
7 years ago

Great facilities, great staff I feel comfortable entering Heffners as I have confidence in what they do to my car. The restaurant area is welcoming and spacious, and my wife and I have lunch there while the car is being serviced. 

Business response:

Thank you Dexter for your 5 star review. We are so proud of Morning Glory and the partnership with Ray of Hope. It's one of the ways we like to give back to our great community. 

brucep's profile image
brucep 
7 years ago

Good Experience Buying A Used CAR The buying experience went really well buying my used car. Marc Fortier was professional and went above and beyond. After the fact there was a small issue that the service department looked after quickly and I was on my way. 

DeniseA's profile image
DeniseA 
7 years ago

A stress free car buying experience. It was my first time buying a car since my husband died 3yrs ago. Normally he would have been with me helping. With my sister alongside we had a the best buying experience with Sales Professional Matt Bishop. He looked up the cars I was interested in, and when I saw a totally different model he was quick to make it available for a test drive. Matt was knowledgeable about all the car models. Matt does not apply sales pressure and really goes that extra mile. He even picked me up to get my ... read more

Dee25's profile image
Dee25 
7 years ago

HIGHLY RECOMMENDED DEALERSHIP! My first day there and I met Matt Soloman and he made me real comfortable from the start and really made the entire process fun! He would always be there to answer my questions in a timely matter and had a enormous deal of knowledge pertaining to Toyota. I would highly recommend this dealership and Matt will take care of you. 

Frequently asked questions about Heffner Lexus

How is Heffner Lexus rated?

Heffner Lexus has a 4.5 star rating with 1,224 reviews. 

When is Heffner Lexus open?

Heffner Lexus is closed now. It will open at 9:00 a.m.