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Heffner Lexus
- Car Dealers
- Kitchener, ON
About this business
Location details
3131 King St E, Kitchener, ON, N2A 1B1, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Received excellent service from heffner toyota. .My service advisor Chen gave me excellent communication and worked hard to repair my vehicle.
Arrived at 10:30 yesterday and was met by Grace . From that point on the, Grace treated us like family. Extremely cordial, and helpful in getting us signed in. She explained what the service entails including all costs. She also recommended a few other issues to which I agreed. After having a very pleasant conversation, including a number of laughs and pleasantries, she directed us to the shuttle booth to arrange a trip to the mall. The shuttle attendant and the coffee staff were also extremely pleasant.
Had an appointment for 7:30 am today, arrived at 7:15 and doors opened immediately and I was welcomed by Grace, a friendly Service Advisor who has always been very helpful. My Venza was in the shop before 7:30 and the service work was completed before I had finished my coffee! Great service! I have always received personal professional vehicle service provided by Heffner’s team, beginning in 2003!
I have been dealing with Heffner Toyota and Jerry Smith since 1982. This is my fourth car have bought from Heffner and Jerry. Have always been treated with the upmost courtesy and professionalism. They are always most helpful even with the most trivial questions. Highly recommend this company, Their employees from front office reception - through all departments.
I've had the pleasure of dealing with Matt Soloman for the last five years. He has been an absolute pleasure to chat with and just got my new toyota rav4 AWD XLE hybird! He is trustworthy and awesome! The staff is incredible. Highly recommend Toyota Heffner!
Helpfull in everyway possible. Treat you like a somebody. Fair trade ins and very patient with a newbie who hasn't purchased a car in 13 years. Wow what a shock. I am so happy I stopped in there or I would still be searching. A very special shoutout to my sales rep James Raco who was so patient with my overwhelming questions.. Well done young man. Also to Ali in finance who also did the company proud. They are fortunate to have you both.
Kaitlin delivered my 2022 Sienna with exceptional professionalism. I cannot ask for a better service and definitely she is someone I would recommend. Thank you
Hefner Toyota has equally great employees as their vehicles are. Vanessa is one of those who helped us get us suitable vehicle with in the timely manners; we really appreciate her efforts and great customer service.
I bought a 2022 Highlander at Heffner Toyota with Sal Jiron as the salesman. Sal was extremely professional and thorough while he explained all the features. He kept us up-to-date on our order, and quickly responded to my many questions. I would not hesitate to go to him for my next car.
Frequently asked questions about Heffner Lexus
How is Heffner Lexus rated?
Heffner Lexus has a 4.5 star rating with 1,200 reviews.
When is Heffner Lexus open?
Heffner Lexus is open now. It will close at 5:00 p.m.