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2020 103A St SW, Edmonton, AB, T6W 2P6, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 9:00 p.m. | |
| Tue | 7:30 a.m. to 9:00 p.m. | |
| Wed | 7:30 a.m. to 9:00 p.m. | |
| Thu | 7:30 a.m. to 9:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
Real Gem It has been a pleasure to visit this dealership because of the staff working there. They are very friendly, supportive and always eager to help. I always found them energetic , skillful and having great sense of humor. Thanks.
Business response:
Thank you for the wonderful review of our dealership! We hope you continue to service your vehicle with us for many years!! Doris Blanchard Service Manager
Service review I had a very hectic week and forgot to call and book an appointment as I was injured and was going to therapy. Troy got me in right away and the service I had done was great and I have nothing bad to say about Troy, he is very professional and always does his best!! I have always only gone to Gateway Toyota as they are the best as is Troy!!!!
Business response:
Thanks for the spectacular review! Troy is definitely a huge benefit to our company with his knowledge and customer service skills! Glad to hear that we were able to get your vehicle in and fixed. Stop by and say hello next time you're in! Doris Blanchard Service Manager
Gateway is the BEST. I bought my RAV 4 at Gateway in 2004 and I'm still driving it because I've always had it serviced there. The Service Technician's are fabulous and always honest about what needs to be done. I've recommended this dealership to many people and I will never go any place else. Today a big thank you to Todd my service technician and to the mechanic who worked on my vehicle. You're the BEST.
Business response:
Thanks for the fantastic review! I will happily pass the review onto Todd who is a valued part of our team who I am sure will pass it on to the technician that worked on your vehicle. Thanks for recommending us to everyone! Hope to see you next time you`re in! Doris Blanchard Service Manager
Had a good experience overall. Oil change was positive. I went on a Saturday and I waited approximately 1 hour (average of my previous visits for oïl changes). They also do a quick wash of the car which is always great.
Business response:
Thank you for the awesome review! We appreciate your business and look forward to seeing you at your next servicing! Doris Blanchard Service Manager
gateway toyota I had a good first experience with their service. Hopefully, you'll be able to treat more customers the same way i was treated. Keep it up and more power! :)
Business response:
Thank you Marlyn for the wonderful review. We are super glad to hear that you got treated so well by Troy and our other staff members here at Gateway Toyota. Hope to see you next time your in! Doris Blanchard Service Manager
Excellent Because i'am very much satisfied to their service like quick service, customer assistance and a good quality of service, i simply say that awesome keep up the very good work.
Business response:
Thanks so much for the great review! I know they'll all be extremely happy to hear the kind words. We'll make sure to pass them along! Happy driving and see you next time you need some servicing done! Doris Blanchard & Mike Muir Service Manager & BDC Manager
Servicing of car I had a great salesperson when I bought my car in 2003. The service department turned out to be just a great. I have worked with Troy for the last 12 years and his service level keeps exceeding my expectation. I give him 11 out of 10. The last visit I had, he was on the phone ordering my car window part while I was still driving up. He is like Radar from M.A.S.H. He seems to know what you need done and immediately starts working on the service issue. After 12 years he still surprises me going the extra mile ... read more
Business response:
Thank you so much for the glowing review. I will happily pass this amazing review onto Troy! We're extremely lucky to have Troy, that takes extreme pride in both his long-term relationships he has built with customers and his product knowledge. We look forward to seeing you for another 12 years! Doris Blanchard Service Manager
Best Toyota dealership in Edmonton A very honest considerate dealership will help you out even if finances are tight will always try to accommodate especially if your car has a safety issue and will go out of their way to make your visit enjoyable at least with my experience
Business response:
Thank you so much for the awesome review! Glad to hear that all our service representatives do all that they can in any way to help you and the other customers we have out! We will be sure to pass the message along to everyone! See you at your next servicing! Doris Blanchard Service Manager
Service Appointment Dropped my Toyota Corolla overnight after setting an appointment for general services and winter tires swapping. No need to interact with anyone, just left my keys and the next day first time in the morning I was contacted and explained the findings which I authorize to proceed, and got a ride back to get my car. Really great service, and the car runs smother than expected. Great attention and very nice location. Truly I wont take my car anywhere else and I leave in Sherwood Park. I will always take the t... read more
Business response:
Thanks for the 5-Star review Leo! It's awesome to hear that you choose us to service your vehicle! Troy is a great asset to our company and will be extremely pleased to hear he makes your trek here well worth it! Feel free to stop by and say hello at your next servicing! Doris Blanchard Service Manager
Gateway Toyota has a 4.4 star rating with 4,138 reviews.
Gateway Toyota is closed now. It will open at 8:00 a.m.