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CROWN Toyota

4.7
  • Other
  • Winnipeg, MB

About this business

Other

Location details

1717 Waverley St, Winnipeg, MB, R3T 6A9, Canada

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.76,644 reviews
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Retretretretretret's profile image
Retretretretretret 
a year ago

I would never shop or get service here again and I would warn anyone else against it. I bought a Corolla hybrid here in spring 2023. I had pre-ordered it in November and my quote included a block heater. When I show up in spring to pick it up, I ask where is the plug for the block heater. Sales guy Mark looks all around the car, acts confused, goes to ask someone, comes back and says it does not have a block heater. He says they are not manufacturing them for this model. Literally every other model car has a block heater opt... read more

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Dissatisfied customer 
2 years ago

Customer service was SOOO BAD! !!just bought a used car (from Ken)that has a lot of problems, only one night after a drove the car from their lot IT WONT START. I paid a tow to bring it in their dealership. They fixed it. but day two is the same problem, it wont start again. This time they towed it from my driveway. Im asking to return the xxxxty vehicle, but they They wont take if back . But its clearly printed on their ad that i can return it for thirty days. ( its only two days). They fixed the vehicle for a week. Now the... read more

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paul_5 
2 years ago

Would I ever do business with this dealership NO WAY! Three weeks of run around about a vehicle that was to be fixed and ready for sale to find out it will go to auction can't pass safety!!!! Even the sales manager was in on this so no trust with with Chris M or Tolase A. Stay away folks. Nice to know I have other avenues to obtain action. 

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Disappointed 
2 years ago

Very disappointed in the sales staff. I was told and reassured one thing when i put the deposit down on the vehicle and when I went to finalize the deal things changed considerably and they were unwilling to accommodate me or work with me to make things fair for both parties. Very disappointed in their inability to treat me with more respect and that they valued my business- left there feeling like they could have cared less about me at all. Maybe I’m too old fashioned but to me integrity still means a lot and their sales st... read more

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mweday 
3 years ago

Received my new vehicle after 9 months . Extremely disappointed and frustrated, horrible customer service. Every time i inquire the status of the vehicle i get a different answers. 

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Francis 
3 years ago

They were unable to fix my back breaks after numerous attempts. They use intimidation tactics to silence you on a regular basis. Over charged me and I had to fight to get an initial assessment of cost. 

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shelley 
3 years ago

I purchased the Extra Care Protection plan four years ago. It is clearly stated in the agreement that the six maintenance services included could be completed within 48 months from the start date. I called to make an appointment for maintenance service on Aug. 4, 2022, and was told the next available weekend date is Aug. 13. When I visited the local dealer shop on Aug. 13, they told me my service plan expired on Aug. 9, 2022. I had to pay out of my pocket $400 for the service. No one told me that my service will be expired s... read more

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Carlouwanda 
4 years ago

Very disappointed and frustrated! Terrible customer service with no regard! Bought a 2021 Rav 4 paid for remote start only to find out not installed! I live in Thompson and when I called to advise of this situation I was told by "Breanne" I would have to bring the vehicle to Winnipeg! Why should I have to drive 8 hours for their mistake?!? i told them they could find an alternate solution to this issue and call me back...no one called....left a message with the manager...no call back...I intend to escalate this situation! 

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Syyed 
4 years ago

Toyota Crown sales agent is totally crap. They included the hidden cost when buying the vehicle. Vehicle price they mentioned 27k but when they printed the paper it has some hidden cost which make total value of the vehicle around 32k. And sales person unable to explain the extra cost except the GST /PST. I would recommend never deal with Crown even Toyota or nissan 

Business response:

Thank you for your feedback. However, I believe you may have the wrong Crown, we are located in Lawrence, KS. 

Frequently asked questions about CROWN Toyota

How is CROWN Toyota rated?

CROWN Toyota has a 4.7 star rating with 6,644 reviews. 

When is CROWN Toyota open?

CROWN Toyota is open now. It will close at 6:00 p.m.